Tiger Direct?

[SovietOnion]

So basically about 3 hours I bought two EVGA GTX 970s on Newegg, it took 3 order attempts for even a verification, which then took a call to customer support. By the time I did all the cards were out of stock and they will not be back in stock for another 5 days. Last time I dealt with this Newegg verification bullsh!t it took almost a week and a half to get sorted out HOWEVER Tiger Direct does have the exact same model for the exact same price, I haven't bought from TigerDirect in probably 8 years, just wondering if any of you guys have any experience with them? Are they a reliable retailer still etc. 

[Polyvalent]

I've never had a good experience with Newegg. And I mean never.  Something is always screwed up, be little or big.  I buy off amazon or ncix.  Mostly amazon because prime is da bomb diggity.

[Trik'Stari]

I've never had a good experience with Newegg. And I mean never.  Something is always screwed up, be little or big.  I buy off amazon or ncix.  

I've never had a problem with them other than failed authorizations which was my banks fault. That and shit not being shipped together.

 

I've never liked Tigerdirect because they seem to have a smaller selection, and their website seems as crappy as NCIX's website. I still can't figure out how NCIX's site works lol.

[SovietOnion]

I've never had a good experience with Newegg. And I mean never.  Something is always screwed up, be little or big.  I buy off amazon or ncix.  Mostly amazon because prime is da bomb diggity.

Ordered from NCIX, 2 in stock in my state so hopefully it processes, if not I know it's my bank, but I've already spoken to them and they didn't find any problems or debit limits, I mean I put like 2k into my credit so I don't think that would be the problem. 

[Norman_the_Owl]

So basically about 3 hours I bought two EVGA GTX 970s on Newegg, it took 3 order attempts for even a verification, which then took a call to customer support. By the time I did all the cards were out of stock and they will not be back in stock for another 5 days. Last time I dealt with this Newegg verification bullsh!t it took almost a week and a half to get sorted out HOWEVER Tiger Direct does have the exact same model for the exact same price, I haven't bought from TigerDirect in probably 8 years, just wondering if any of you guys have any experience with them? Are they a reliable retailer still etc. 

I've bought from them, and it was...ok i guess.

 

There was a promotion running where you got 15 dollars off an item over 100 dollars, but i didn't get the 15 dollars off. I emailed the customer support email, and got no response

Take from that what you wish, i don't use them anymore.

 

The fifteen dollars is no big deal for me, it's just a bit disappointing that they had such a lapse

[SovietOnion]

I've bought from them, and it was...ok i guess.

 

There was a promotion running where you got 15 dollars off an item over 100 dollars, but i didn't get the 15 dollars off. I emailed the customer support email, and got no response

Take from that what you wish, i don't use them anymore.

 

The fifteen dollars is no big deal for me, it's just a bit disappointing that they had such a lapse

 

Yeah I remember they're shitty customer service from the late 90's and early 2000's 

[Jack.EXE]

they ship pretty quickly, but their customer service is awful.

[Electrostatik]

[rant]

 

I ordered an EVGA 980 SC last night at 12:26am...MOMENTS after they were listed on the website.  Got the confirmation email and a hold was charged to my CC for the amount.  GREAT.  Fast forward to tonight, 20 hrs later, still no update to my order....so I call CS.

 

They tell me that my order was CANCELLED, because they were already sold out.  Yet I didn't receive any email or notification, and they were clearly still listed in stock on the website throughout the day.  In fact, my order STILL shows as being open .  The guy then goes on to try and sell me an R9 290 instead  :angry:.

 

In a follow up email from CS... "Our records shows that your order did not went through to our main. This means that your order is same as cancelled."   Had I been notified earlier, I could have reordered.

 

So either their e-commerce inventory management system sucks, or I got screwed by some other means.  Now I'm fucking pissed and of course there's nary a 980 to be found.  Fantastic.

 

Tiger Direct has been pretty good to me up until now, but this is a HUGE fuck-up, and I'm definitely going to think twice before ordering from them again, regardless of $$ savings.

 

[/rant]