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Weird Customer Support experiences

Dude
By Dude
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Hey guys,

Thinking about a weird customer service experience with MSI made me start this thread to see if anyone else has had similar experiences of their own in the past.

Basically, I had discovered that my MSI Z77A-GD55 motherboard was faulty, so I RMA'd it. Later on, we get an e-mail from MSI saying that it was damaged and scratched to shit and we did it, so we had 30 days to ask for it back or they were going to bin it.

Of course, I didn't damage it whatsoever, so I reply and this escalates to management who give me a free replacement as a gesture of goodwill.

Anything like this happen to anyone of you guys?

The Dude's PC Build<p>i5 4690k @ 3.5ghz w/ The Crappy Intel Stock Cooler | Asus Z97-K | 8GB Corsair Vengance LP DDR3 RAM @ 1600mhz |1TB Seagate Barracuda + 120GB Samsung Evo SSD | Gigabyte Windforce R9 290 4GB | 650 Watt CoolerMaster Gaming Series PSU | Bitfenix Shinobi Windowed | BenQ GL2460 | Corsair Vengeance K70 Cherry MX Brown | Razer Naga Hex Wraith Red gaming mouse | A £0.63 mouse pad from artcow.com

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Repost, topic like this has been made a few hours ago

Links or it didn't happen

The Dude's PC Build<p>i5 4690k @ 3.5ghz w/ The Crappy Intel Stock Cooler | Asus Z97-K | 8GB Corsair Vengance LP DDR3 RAM @ 1600mhz |1TB Seagate Barracuda + 120GB Samsung Evo SSD | Gigabyte Windforce R9 290 4GB | 650 Watt CoolerMaster Gaming Series PSU | Bitfenix Shinobi Windowed | BenQ GL2460 | Corsair Vengeance K70 Cherry MX Brown | Razer Naga Hex Wraith Red gaming mouse | A £0.63 mouse pad from artcow.com

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