Red screen crashes

[ElliotGS]

This has been an ongoing problem for me for a few months now and after several RMAs the issue still hasn't been resolved. Whenever i play a game with crossfire enabled i get a sudden red screen with buzzing then the PC restarts. At first it was suspected to be a fault with the second PCIE lane in my motherboard, so the board was RMA'd then tested with no fault to be found, both my graphics cards were RMA'd and they were tested with the motherboard and a fault was found with the board, but not the same one i have been getting. My replacement motherboard arrived a few days ago along with the same graphics cards which i assembled into my main PC again just to find the fault was still present. The cards were RMA'd and send off to be tested AGAIN and no fault was found. The cards should be with me again on monday. Also im not sure if this will be relevant or not but i am using the built in fan controller in the Define R4.

 

So far, the possible issues could be:
Graphics cards: Work completely fine individually but as soon as crossfire is enabled the red screens start to occur, i doubt it is the PCIE lane as the retailer tested all 3 on my board without issue. They might just not like crossfiring but seemed to work completely fine when tested by my retailer.

Power supply: Can only supply 680w at 90% efficiency and the system under full load should use 720w, BUT the system hardly uses 650 from the wall under load with Valley benchmark (which it crashes with)

 

This has been going on for about 3 months now and to be fair i am getting quite fed up and just want this to work, my retailer have been completely terrible and will not be flexible in any way with replacing the cards as 'if they dont see it with their eyes they dont know there is a fault'. 

 

 

Any help would be greatly appreciated as to what could be causing this as at this point i have no clue, thanks.

 

[CowsGoRoar]

Red Screen of Death occurs due to the issues with the graphics card that a computer system may have. Many times the graphics card driver and/or its corresponding application automatically installs softOSD.exe and sds64a.sys files that are the main cause of the issue.

[ElliotGS]

Red Screen of Death occurs due to the issues with the graphics card that a computer system may have. Many times the graphics card driver and/or its corresponding application automatically installs softOSD.exe and sds64a.sys files that are the main cause of the issue.

Is there a solution to that?

[CowsGoRoar]

Is there a solution to that?

Looking into it. 

 

What is your operating system?

[CowsGoRoar]

@ElliotGS

 

1. Log on to Windows 8 computer with the administrator account.

2. Click Desktop tile from the Start screen to go to the desktop.
3. Once on the desktop screen, hover mouse to the bottom right corner.
4. From the displayed options, click Settings.
5. From Settings pane, click Control Panel.
6. On Control Panel window, click Programs category.
7. On Programs window, click Uninstall a program option under Programs and Features category from the right pane.
8. On Programs and Features window, from the right pane, search for softOSDsoftware.
9. Once searched, right-click the software.
10. From the displayed menu, click Uninstall/Change.
11. On the displayed confirmation box, click Yes to remove the selected application from Windows 8.

Note: Skip the removal of sds64a.sys file when prompted for deletion which resides in 
C:\Windows\System32\drivers folder.
12. Close Programs and Features window when done.

Good luck, hope this helped.

[ElliotGS]

Looking into it. 

 

What is your operating system?

windows 8.1 64 bit

EDIT: when i search softOSD nothing comes up .-.

[CowsGoRoar]

windows 8.1 64 bit

Great. The previous post was for Win8 users. I hope it helps, or else you might have to ask a tech expert from a store or something.

[ElliotGS]

Great. The previous post was for Win8 users. I hope it helps, or else you might have to ask a tech expert from a store or something.

thanks anyway c: il see if i can find anything for windows 8.1 now i know what it could be. Thanks