Maximus Vi Formula issue

[carcrazy11]

hi everybody, 

 

i bought a 4770k and a maximus vi formula in february and i was quite excited, it all worked on test boots, until i brought it up to my room from the dining room table, then i started to notice something. when i shut down my pc, approx. 10-30mins later it would randomly start back up and at this point i thought nothing of it and i believed that it was a faulty power button, so i just left it, after a while it started to annoy me so i unpluged my power switch and used the onboard one, this had no effect the board still randomly powered up after shutting down, and because i did not know if i had a warranty (because i have yet to fill in the on screen pop up that appears at every start) i just got on with it, but recently i have noticed that the line out jack on my on-board sound doesnt work, i get no audio through it at all, i have tried multiple headphones and i have restarted multiple time, i do not believe this is an overclocking issue as my whole system has only blue screened once (whilst editing a game value when the game was open) so everything else seems pretty solid, and i thought i would get the L.T.T community opinion on what to do, as i have been leaving my system on which does not help the power bill

 

Thanks

 

Blair 

[wng_kingsley7]

@carcrazy11 I think it'd might definitely be worth rma'ing it back to asus, if you honestly don't know what the issue is it'd be best to get someone from asus to diagnose the problem.

[BloodWithIce]

If I were in you, I'd send it back since Asus support is very good

[carcrazy11]

thing is, what do i need to do for asus rma, as i don't like being down for long, and do i need to sign up for that stupid popup that i get when i turn my system on, or since i paid money for the product i just tell them what's up and they fix it?, plus i have a mac mini arriving in two days so i might wait until then so i actually have a computer

 

Thanks for the really quick replies anyways guys!

 

 

If I were in you, I'd send it back since Asus support is very good

 

 

asus support page wants the bois revision and motherboard revision, which to me is as much use as a chocolate fire guard. one my motherobard rev is covered up by heat shrouds and bois revsion requires a reboot, on my only pc, is there a better way without going through support pages that require stupid information?