Computer Freezing Problems(every 1-2 seconds)

[Kyonkun87]

I'm sorry this is a lot ot read, but its everything that I have done so far.

 

I have posted this on Overclock.net and I needed to make an account here and wanted to but never did until now. But this is what I posted there.

 

"Alright this is a computer that I am currently working on for my brother who has been having this weird issue. His computer will freeze every .5 - 2 second intervals. The weird part though is its only when you start moving a window around or make something load, inlcudes loading up new tabs in chrome. The computer pauses then keeps going. The other kicker is its not random, its evenly spread when moving a window around. But as soon as you stop nothing happens.

He first told me this was happening when he was working in Photoshop. He would go to make a line and every now and then it would lag behind and then catch up. This occurs in the same mannerr as above. I have no clure whats going on and exhausted all my brain knowledge.

This is a list of what we I have done:

Used driver sweeper and removed every instance of Nvidia drivers. Did this twice to see if reverting back to old drivers worked(it didn't)

Performed scans with MalwareBytes, Avast, Spybot, and even BitDefender.

Checked for spike processes that could be causing the hiccup.

Uninstalled Audiio drivers (Realtek) and reinstalled them

Bios is flashed to the newest

Even unplugged the computer and plugged it back in...just because.

Temps are perfect, GPU averages between 50 and 65 on games and 35 idle. CPU idles at 17 average and under load it hits 40(prime95)

Did a chkdsk and memtest as well

I don't know if its related but his computer for some reason would minimize all the time while playing games. usually happens at 1 o'clock in the morning. But its happened at other times aswell. But usually on the hour, give or take 5 minutes. We went through and changed the scheduled tasks to see if that fixed anything, but it never did.

Computer SPECS:

Windows 7
ASROCk FX990 Extreme3 mobo
AMD FX 8320 (no overclock)
ASUS GTX 770 (factory OC)

(need to fix this, something I just noticed)
12 gigs ram Kingston 2x4 1600 and PNY 2x2 1333"

 

Power supply is a EVGA NEX750 G SuperNova

 

Here's a list of everything I have done after everything above, everything...also everything was done with 1 ram stick( I went through them all) and 1 Hard drive. 

 

Changed the powersupply

Changed the GPU

Uninstalled windows and reinstalled

Replaced hard drive and fresh install (the only things installed, mobo drivers, Nvidia drivers, audio drivers, directX, Steam, All windows updates, excluding explorer.)

 

I've tried all kinds of drivers for Nvidia, using Driveruninstaller to clean everything out first. All other drivers never caused problems before and the last thing that was installed was Batman Arkham City 2 and a half months ago. 

 

The people who responded on Overclock have been awesome so far, but they keep pointing back at the drivers. There was nothing on the computer except what was said above.

 

Also this happens in games to, for example you spin around batman in arkham city and it skips every half second. But it does this in windows to when moving a window around or using photoshop.

 

I need help I wish to start here on this forum. 

[DeViLzzz]

Use a multimeter and check the psu to see it is in proper working fashion.

[Kyonkun87]

Do you think a problem like that can happen to two powersupplies? The second one i know works and the first one is brand new, but I've had a few explode not a month after receiving. 

[DeViLzzz]

Do you think a problem like that can happen to two powersupplies? The second one i know works and the first one is brand new, but I've had a few explode not a month after receiving. 

Well unless you checked them both with a multimeter yes it could be two bad psus with one working marginally well and the other pretty much defective out of the box.  Hopefully you get this figured out and with the new psu if it is messed up then get it back to the store you bought it from before having to rely on the manufacturer as I got stuck with a Mushkin Joule psu that I now have to ship back to the manufacturer and pay for the shipping even though the thing never worked properly right out of the box.

Oh and as for the odds of it being 2 psus being bad well eh some people have bad luck but ... eh

[Kyonkun87]

Yeah I definitely know how that feels. I have two Seiki 55inch TV's that arrived broken... But its just strange to me that the one I used to replace the other, came out of a computer of similar spec and works fine. But I will test them both, just to make sure.

 

Thanks for the quick response!

[DeViLzzz]

Wait a sec I found a post that says your cpu was removed from the list because of heat issues but now is back on the list but shows an asterisk.  You need a cooler that has a top down blowing design. Do you have that?  What is your HSF?

I will link you the thread I found out this information from and share something else from it ....

http://www.tomshardware.com/answers/id-2021719/upgraded-8320-freezing-issues.html

 

http://api.viglink.com/api/click?format=go&jsonp=vglnk_jsonp_140713072582610&key=984ed3ed6aa9a69986f88d56d10e7616&libId=4489ff5e-786c-41a7-933a-2e42773686e7&loc=http%3A%2F%2Fwww.tomshardware.com%2Fanswers%2Fid-2021719%2Fupgraded-8320-freezing-issues.html&v=1&out=http%3A%2F%2Fwww.asrock.com%2Fmb%2FAMD%2F990FX%2520Extreme3%2F%3Fcat%3DCPU&ref=https%3A%2F%2Fwww.google.ca%2F&title=Upgraded%20to%20FX-8320%2C%20freezing%20issues.%20%5BSolved%5D%20-%20CPUs%20-%20CPUs&txt=http%3A%2F%2Fwww.asrock.com%2Fmb%2FAMD%2F990FX%2520Extreme3%2F%3Fcat%3DCPU

[Kyonkun87]

So from looking at those the board kind of sucks for this CPU... sigh I do not remember those asterisks beign there before... it says we need a cooler that blows towards the motherboard in order to use it. Well that sucks because right now it has a Hyper 212 on it. So 125W is bad now..Awesome. I would look into requisitioning a new one.

 

 

In the mean time if anybody else has any thoughts it would be greatly appreciated.

 

DeViLzzz

Man thank you for pointing that out to me. Good thing is I never liked the board anyways and I'm already on a fresh start so might as well change it.

[GangstaRas]

OP i have your symptoms and as well as a friend of mine. You dont have a power supply problem (likely not atleast), what im pretty sure you have is the same hard drive problem i and my friend suffer. Basically if you download any software that can read the SMART diagnostics of the drive your operating system is on, then you may see warnings saying you have pending sectors or offline uncorrectable sectors. the workaround for this is to either long format the drive or get a program that writes zeros to the free space of the drive and hope for the best. formatting will work most of the time but doesnt cure it forever, more of a temp fix 1/2 the time

another scenario is where your drives may be healthy but you use software that tells the temperature of the components of your system (hwmonitor, speedfan etc.). what happens for me atleast on my laptop is that there's a specific sensor that doesnt work well with the software and will cause the sticking and freezing of the audio every perfect interval of like 5 seconds for me. the fix for that then is to not run the software, or disable the problematic sensor from being detected by the software. For hwmonitor it came up that there was a sensor that was not compatible or some crap like  that and that was the bad sensor. Speedfan, its more guessing till u nail it. So see if these applies to you

[DeViLzzz]

So from looking at those the board kind of sucks for this CPU... sigh I do not remember those asterisks beign there before... it says we need a cooler that blows towards the motherboard in order to use it. Well that sucks because right now it has a Hyper 212 on it. So 125W is bad now..Awesome. I would look into requisitioning a new one.

 

 

In the mean time if anybody else has any thoughts it would be greatly appreciated.

 

DeViLzzz

Man thank you for pointing that out to me. 

Hey maybe go to that post at that website and thank the people or person there that shared the info.

[DeViLzzz]

OP i have your symptoms and as well as a friend of mine. You dont have a power supply problem (likely not atleast), what im pretty sure you have is the same hard drive problem i and my friend suffer. Basically if you download any software that can read the SMART diagnostics of the drive your operating system is on, then you may see warnings saying you have pending sectors or offline uncorrectable sectors.

another scenario is where your drives may be healthy but you use software that tells the temperature of the components of your system (hwmonitor, speedfan etc.). what happens for me atleast on my laptop is that there's a specific sensor that doesnt work well with the software and will cause the sticking and freezing of the audio every perfect interval of like 5 seconds for me. the fix for that then is to not run the software, or disable the problematic sensor to be detected by the software. For hwmonitor it came up that there was a sensor that was not compatible or some crap like  that and that was the bad sensor. Speedfan, its more guessing till u nail it. So see if these applies to you

Interesting.  So he definitely should try fixes you have mentioned and try them now.  Still though I think getting a cooler that is a top down blower would be a good idea considering the board manufacturer clearly says it is needed.

[Kyonkun87]

OP i have your symptoms and as well as a friend of mine. You dont have a power supply problem (likely not atleast), what im pretty sure you have is the same hard drive problem i and my friend suffer. Basically if you download any software that can read the SMART diagnostics of the drive your operating system is on, then you may see warnings saying you have pending sectors or offline uncorrectable sectors. the workaround for this is to either long format the drive or get a program that writes zeros to the free space of the drive and hope for the best. formatting will work most of the time but doesnt cure it forever, more of a temp fix 1/2 the time

another scenario is where your drives may be healthy but you use software that tells the temperature of the components of your system (hwmonitor, speedfan etc.). what happens for me atleast on my laptop is that there's a specific sensor that doesnt work well with the software and will cause the sticking and freezing of the audio every perfect interval of like 5 seconds for me. the fix for that then is to not run the software, or disable the problematic sensor to be detected by the software. For hwmonitor it came up that there was a sensor that was not compatible or some crap like  that and that was the bad sensor. Speedfan, its more guessing till u nail it. So see if these applies to you

 

Alright I will check this out. Anything is helpful at this point.

[GangstaRas]

Alright I will check this out. Anything is helpful at this point.

here's hd tune to check if the sectors are funky. you check it in the health tab

http://www.hdtune.com/files/hdtune_255.exe

and i used ccleaner to write in the free space. you do this by going to tools > drive wiper and then wipe the free space. 1 pass is enough. best of luck

http://www.filehippo.com/download_ccleaner/download/f6052621add5be33045171b120931064/

[Kyonkun87]

here's hd tune to check if the sectors are funky. you check it in the health tab

http://www.hdtune.com/files/hdtune_255.exe

and i used ccleaner to write in the free space. you do this by going to tools > drive wiper and then wipe the free space. 1 pass is enough. best of luck

http://www.filehippo.com/download_ccleaner/download/f6052621add5be33045171b120931064/

Awesome I have Ccleaner already and thank you for the link to hdtune. When I am in front of the computer again I will do eveything that is posted on here...well not eveything that would probably break more things than fix.

[thorpj]

OP i have your symptoms and as well as a friend of mine. You dont have a power supply problem (likely not atleast), what im pretty sure you have is the same hard drive problem i and my friend suffer. Basically if you download any software that can read the SMART diagnostics of the drive your operating system is on, then you may see warnings saying you have pending sectors or offline uncorrectable sectors. the workaround for this is to either long format the drive or get a program that writes zeros to the free space of the drive and hope for the best. formatting will work most of the time but doesnt cure it forever, more of a temp fix 1/2 the time

another scenario is where your drives may be healthy but you use software that tells the temperature of the components of your system (hwmonitor, speedfan etc.). what happens for me atleast on my laptop is that there's a specific sensor that doesnt work well with the software and will cause the sticking and freezing of the audio every perfect interval of like 5 seconds for me. the fix for that then is to not run the software, or disable the problematic sensor from being detected by the software. For hwmonitor it came up that there was a sensor that was not compatible or some crap like  that and that was the bad sensor. Speedfan, its more guessing till u nail it. So see if these applies to you

 

 

I have a similar problem here, can you provide some insight. Theres load to read. Basically because the SSD is in IDE mode, it runs like shit, and Windows 8.1 stalls all the time. I'm reading the SMART details in Samsung Magician software, and theres no error messages i can see

http://linustechtips.com/main/topic/191675-first-black-screens-stalling-unstable-os-and-underperforming/

 

 

SMART results: http://imgur.com/A4lpsYo

[GangstaRas]

I have a similar problem here, can you provide some insight. Theres load to read. Basically because the SSD is in IDE mode, it runs like shit, and Windows 8.1 stalls all the time. I'm reading the SMART details in Samsung Magician software, and theres no error messages i can see

http://linustechtips.com/main/topic/191675-first-black-screens-stalling-unstable-os-and-underperforming/

 

 

SMART results: http://imgur.com/A4lpsYo

im not so familiar with this case but it seems based on the link you know the issue, just how to solve it. maybe a windows repair will help your system boot in ACHI mode

[thorpj]

im not so familiar with this case but it seems based on the link you know the issue, just how to solve it. maybe a windows repair will help your system boot in ACHI mode

Hi GangtsaRas,

 

just letting you know that i fixed the problem (with the help of Faruka, excellent guy!) I went to services.msc, enabled safe mode, then went into the bios. changed to AHCI mode, then rebooted, reset to normal boot and it booted into windows!!

Originally in device manager, the AHCI driver wasn't showing. Now it shows! Its the Microsoft AHCI driver, but anything is better than IDE

[Faruko]

I'm sorry this is a lot ot read, but its everything that I have done so far.

 

I have posted this on Overclock.net and I needed to make an account here and wanted to but never did until now. But this is what I posted there.

 

"Alright this is a computer that I am currently working on for my brother who has been having this weird issue. His computer will freeze every .5 - 2 second intervals. The weird part though is its only when you start moving a window around or make something load, inlcudes loading up new tabs in chrome. The computer pauses then keeps going. The other kicker is its not random, its evenly spread when moving a window around. But as soon as you stop nothing happens.

He first told me this was happening when he was working in Photoshop. He would go to make a line and every now and then it would lag behind and then catch up. This occurs in the same mannerr as above. I have no clure whats going on and exhausted all my brain knowledge.

This is a list of what we I have done:

Used driver sweeper and removed every instance of Nvidia drivers. Did this twice to see if reverting back to old drivers worked(it didn't)

Performed scans with MalwareBytes, Avast, Spybot, and even BitDefender.

Checked for spike processes that could be causing the hiccup.

Uninstalled Audiio drivers (Realtek) and reinstalled them

Bios is flashed to the newest

Even unplugged the computer and plugged it back in...just because.

Temps are perfect, GPU averages between 50 and 65 on games and 35 idle. CPU idles at 17 average and under load it hits 40(prime95)

Did a chkdsk and memtest as well

I don't know if its related but his computer for some reason would minimize all the time while playing games. usually happens at 1 o'clock in the morning. But its happened at other times aswell. But usually on the hour, give or take 5 minutes. We went through and changed the scheduled tasks to see if that fixed anything, but it never did.

Computer SPECS:

Windows 7

ASROCk FX990 Extreme3 mobo

AMD FX 8320 (no overclock)

ASUS GTX 770 (factory OC)

(need to fix this, something I just noticed)

12 gigs ram Kingston 2x4 1600 and PNY 2x2 1333"

 

Power supply is a EVGA NEX750 G SuperNova

 

Here's a list of everything I have done after everything above, everything...also everything was done with 1 ram stick( I went through them all) and 1 Hard drive. 

 

Changed the powersupply

Changed the GPU

Uninstalled windows and reinstalled

Replaced hard drive and fresh install (the only things installed, mobo drivers, Nvidia drivers, audio drivers, directX, Steam, All windows updates, excluding explorer.)

 

I've tried all kinds of drivers for Nvidia, using Driveruninstaller to clean everything out first. All other drivers never caused problems before and the last thing that was installed was Batman Arkham City 2 and a half months ago. 

 

The people who responded on Overclock have been awesome so far, but they keep pointing back at the drivers. There was nothing on the computer except what was said above.

 

Also this happens in games to, for example you spin around batman in arkham city and it skips every half second. But it does this in windows to when moving a window around or using photoshop.

 

I need help I wish to start here on this forum. 

 

Can you do a memtest? From what you described about the freezing it sounds like your RAM may be faulty. Also, can you give the FULL system specs (don't leave anything that's connected to your PC out) for me? It helps me to diagnose issues faster

[Faruko]

I'm sorry this is a lot ot read, but its everything that I have done so far.

 

I have posted this on Overclock.net and I needed to make an account here and wanted to but never did until now. But this is what I posted there.

 

"Alright this is a computer that I am currently working on for my brother who has been having this weird issue. His computer will freeze every .5 - 2 second intervals. The weird part though is its only when you start moving a window around or make something load, inlcudes loading up new tabs in chrome. The computer pauses then keeps going. The other kicker is its not random, its evenly spread when moving a window around. But as soon as you stop nothing happens.

He first told me this was happening when he was working in Photoshop. He would go to make a line and every now and then it would lag behind and then catch up. This occurs in the same mannerr as above. I have no clure whats going on and exhausted all my brain knowledge.

This is a list of what we I have done:

Used driver sweeper and removed every instance of Nvidia drivers. Did this twice to see if reverting back to old drivers worked(it didn't)

Performed scans with MalwareBytes, Avast, Spybot, and even BitDefender.

Checked for spike processes that could be causing the hiccup.

Uninstalled Audiio drivers (Realtek) and reinstalled them

Bios is flashed to the newest

Even unplugged the computer and plugged it back in...just because.

Temps are perfect, GPU averages between 50 and 65 on games and 35 idle. CPU idles at 17 average and under load it hits 40(prime95)

Did a chkdsk and memtest as well

I don't know if its related but his computer for some reason would minimize all the time while playing games. usually happens at 1 o'clock in the morning. But its happened at other times aswell. But usually on the hour, give or take 5 minutes. We went through and changed the scheduled tasks to see if that fixed anything, but it never did.

Computer SPECS:

Windows 7

ASROCk FX990 Extreme3 mobo

AMD FX 8320 (no overclock)

ASUS GTX 770 (factory OC)

(need to fix this, something I just noticed)

12 gigs ram Kingston 2x4 1600 and PNY 2x2 1333"

 

Power supply is a EVGA NEX750 G SuperNova

 

Here's a list of everything I have done after everything above, everything...also everything was done with 1 ram stick( I went through them all) and 1 Hard drive. 

 

Changed the powersupply

Changed the GPU

Uninstalled windows and reinstalled

Replaced hard drive and fresh install (the only things installed, mobo drivers, Nvidia drivers, audio drivers, directX, Steam, All windows updates, excluding explorer.)

 

I've tried all kinds of drivers for Nvidia, using Driveruninstaller to clean everything out first. All other drivers never caused problems before and the last thing that was installed was Batman Arkham City 2 and a half months ago. 

 

The people who responded on Overclock have been awesome so far, but they keep pointing back at the drivers. There was nothing on the computer except what was said above.

 

Also this happens in games to, for example you spin around batman in arkham city and it skips every half second. But it does this in windows to when moving a window around or using photoshop.

 

I need help I wish to start here on this forum. 

 

Also one preliminary test you can run to see if it fixes the problem is Check Disk (if you haven't done so already)

[ZmanFTW]

Check voltage and timings for RAM in BIOS/UEFI. Power down PC, remove RAM, blow out dust, re-insert RAM.

[Faruko]

Try to figure out what you did just before the problem started, added software, updated drivers, Windows updates -- something caused the problem.

You can try to restore to a point before the problem existed with a system restore point. If that doesn't do it, you can try booting from your install or repair disk and doing a startup repair.

Likely the problem is something running when you have the issue, so look at those programs and processes. Feel free to ask here if you aren't sure what a process is for

[Kyonkun87]

Good news Everyone! Its fixed!! 

 

here's hd tune to check if the sectors are funky. you check it in the health tab
http://www.hdtune.com/files/hdtune_255.exe

and i used ccleaner to write in the free space. you do this by going to tools > drive wiper and then wipe the free space. 1 pass is enough. best of luck
http://www.filehippo.com/download_ccleaner/download/f6052621add5be33045171b120931064/

 

I'm not exactly sure if it did fix it or not but I used CCleaners Drive wipe and its gone. The system no longer stutters. this includes installing everything, antivirus, all drivers, spybot, steam, everything. 

 

However I did notice that the ram was being seen as 800mhz for some reason in the bios, so I bumped that up to 1333mhz in the bios. Also I undervolted the CPU to see if that would do anything. Neither did anything. So I used the programs suggested and everything worked fine after that.... 

[Kyonkun87]

Can you do a memtest? From what you described about the freezing it sounds like your RAM may be faulty. Also, can you give the FULL system specs (don't leave anything that's connected to your PC out) for me? It helps me to diagnose issues faster

 

Yep did a Memtest, it was one of the first things I did, because it was the first thing I thought to try. Thank you for the response. I guess I forgot to put that in the opening.

[Kyonkun87]

Thank you everyone. I think I will stay on this forum for now on, I like it here. 

[GangstaRas]

glad to be of help