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Need help with printer problems

Xtreme Gamer
By Xtreme Gamer
in Troubleshooting
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My neighbors printer isn't working correctly, as in it wont stop displaying the message "ink cartridge(s) appear missing or damaged". They never used any cheap type of ink that wasn't supposed to be in the printer. They only used the correct brand/type of ink. They tried taking it out and placing it back in but that didn't even work. Then they even tried restarting the power to the printer, didn't work. Can anyone help? Do they need a new printer? Or is this problem fixable? Thanks for any help!!!!

 

 

 


eror message

printer type/model/brand

type of ink inserted

Ink type required

I7-6700k, Asus Maximus VIII Formula, 2 x 8GB Corsair Dominator Plantinum ram, ASUS GTX 960 STRIX, sound blaster zx, 1TB boot drive ssd, 128GB/256GB storage ssd, 1TB storage HDD, 4TB of storage (backup),Windows 10 Pro,1000w psu

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Did they try new ink cartridges?

 

Im not sure honestly. but, lets do this both ways for now... What if they didn't? What if they did?

I7-6700k, Asus Maximus VIII Formula, 2 x 8GB Corsair Dominator Plantinum ram, ASUS GTX 960 STRIX, sound blaster zx, 1TB boot drive ssd, 128GB/256GB storage ssd, 1TB storage HDD, 4TB of storage (backup),Windows 10 Pro,1000w psu

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Im not sure honestly. but, lets do this both ways for now... What if they didn't? What if they did?

If they didn't: I would suggest replacing them to see if that makes a difference.

 

If they did: Could be something wrong with one of the slots in the printer.  Try taking them all out, and see if you can replace them 1 by 1 and see if the printer displays anything differently with them all out/replacing a few.

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^^

 

it could also be the contacts between the ink cartridges and the print head

Budget? Uses? Currency? Location? Operating System? Peripherals? Monitor? Use PCPartPicker wherever possible. 

Quote whom you're replying to, and set option to follow your topics. Or Else we can't see your reply.

 

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