Cooler Master Storm Keyboard Problems

[da_shack]

Hey tech Community could you guy help me fix my gaming keyboard.

The right arrow key turns off my computer whenever i press it ,I've  talked to cooler master but haven't recied any help from them,

 I'd really appreciate  it if you guys could help me out

 

Thanks,

 

Dante

 

 

[helping]

try another keyboard or wait for cooler master.

or try and bother that CM rep we have on here

[MouseTheLuckyDog]

Have you tried the keyboard in another computer and seen if you can cause the shutdown?

PS: Also have you tried using another keyboard with this computer, and seeing if their right arrow key does not also shutdown the computer?

[CM Norumu]

or try and bother that CM rep we have on here

I have been summoned.

 

Hey tech Community could you guy help me fix my gaming keyboard.

The right arrow key turns off my computer whenever i press it ,I've  talked to cooler master but haven't recied any help from them,

 I'd really appreciate  it if you guys could help me out

 

Thanks,

 

Dante

That is a fascinating issue you're having there.  I've never heard of a particular key causing a shutdown being fault of the device itself. What keyboard do you have? What operating system is it being used under?

 

I would first test the keyboard on other machines to see if the problem can be repeated. If not, then it's likely something to do with your machine specifically. I'd then try out another keyboard on your machine to see if it does the same thing. We can work from there, then.

 

Back in my college days, I'd play pranks on my technical friends and their computers. One of the classic favorites is to map a shutdown script to a typical program, or a keystroke, or something. Maybe you're being plagued by friendly pranking

 

Also, who did you speak with in our support team?

[MouseTheLuckyDog]

I would first test the keyboard on other machines to see if the problem can be repeated. If not, then it's likely something to do with your machine specifically. I'd then try out another keyboard on your machine to see if it does the same thing. We can work from there, then.

HEY!

( Points up. )

[MouseTheLuckyDog]

Something I should have thought of sooner. How does your computer shut down? Does it shutdown like you executed a shutdown command and it is shutting down the process, or does it shutdown abruptly.

If it shuts down abruptly, then it could be that there is a bad component, say a diode, that causes the keyboard to sudden,ly draw a lot of power and overloads your PS.

[da_shack]

Hey Guys thanks for the Replies I truely didnt think I'd get any,

to answer your questions, I've used this keyboard On the following operation systems:

 

Windows 7 & and Windows 8.1 and Mac OS ( 3 different computer I might add)

 

It happens everytime on every computer that I've tried it on,

 

The Keyboard is a: Cooler Master Quick Fire Pro,

 

I have tryed plenty of Keyboards on all of my computers and this only happens with this keyboard,

 

I cant remeber How many and what the names of the members I spoke too as I requested help from cooler Master Close a Year ago,

 

Thanks alot guys

[da_shack]

To answer all of your questions

 

What operating systems did you use with this Keyboard?

 

Windows 7, Windows 8.1 and Mac OS

 

PSU overload?

 

No, trust me I know, friend had a 1000w psu.

 

Does this happen with all computers?

 

Yes, I've tried this keyboard on three different computers always getting the same result.

 

Does this happen with all of your keyboards?

 

No only this keyboard.

 

Who did you contact with cooler master?

 

I have know idea it was a long time ago.

 

Thanks for all the help you guys have given me, hope we can get this fixed.

[da_shack]

fd

[MouseTheLuckyDog]

How does the computer shut down?

Does it go through the standard process, some sort of abreviated process, or does it just shutdown.

You should get a Linux live DVD or live Stick. Boot that and see what happens. I'm not technical enough to detail what to do, but you can probably capture exactly what happens.