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CM Norumu

Industry Affiliate
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About CM Norumu

  • Title
  • Birthday June 28

Contact Methods

Profile Information

  • Gender
  • Interests
    Games games games games and games
  • Biography
    Some engineering, some marketing, a bunch of LAN parties, and a few PAXes brought me to Cooler Master, where I'm now leading my life surrounded in even more computing than ever before.
  • Occupation
    Customer Relations Specialist at Cooler Master USA


  • CPU
    Intel i5-3570K OCed @ 4.4 GHz
  • Motherboard
    ASRock Z68 Extreme4 Gen3
  • RAM
    Corsair Vengeance 16GB
  • GPU
    EVGA GeForce GTX 670
  • Case
    CM Storm Trooper w/ CM Storm Stryker panels (black inside, white outside)
  • Storage
    Corsair Force GT 240GB SSD, 2x 1TB WD Caviar Black, 1x 500GB WD Caviar Blue
  • PSU
    Cooler Master V850
  • Display(s)
    ASUS VW246, VS247, and VS248
  • Cooling
    Cooler Master TPC 812 in push/pull with default fans
  • Keyboard
    Ducky Shine 3 Cherry MX Black with Magenta LED
  • Mouse
    Logitech G400s
  • Sound
    CM Storm Ceres 300 headset, Corsair SP2500 2.1 speaker system, Blue Snowball microphone

Recent Profile Visitors

1,712 profile views
  1. Hey there LTT community, I just wanted to let you all know that I'll be disappearing very soon. I'm headed out to new opportunities outside of Cooler Master, so I won't be here to be your friendly neighborhood contact any longer. Sorry!! I'm not sure if there will be anyone swooping in to replace me as an on-hand contact that many of you have utilized, but I do want to let you all know that you can always contact our customer support team with your questions! If you head over to the CM Fanzone you can hit up a support rep via tickets and Live Chat (region/schedule pending), and for t
  2. Hey folks! Amazon has a solid Deal of the Day going on all kinds of PC parts and components today that you should definitely take advantage of. I would, for obvious reason, like to highlight that our V650 80 Plus Gold Modular 650W PSU is one of the deals. It legitimately doesn't suck, either.
  3. Not sure! I don't directly manage things relating to our YouTube partners, except for data analysis of traction and such. (I'm watching you, Linus) I think we have some reviews going out for 352, but unsure if any are video. What I can tell you, though, is that if you see the reviews of the N200, it's going to be virtually the same for Silencio 352, since they use the same chassis body. The Silencio includes sound dampening panels and a fancier front-panel door (also with sound dampening) and smoother design outlook. The official statement in the warranty states that other compon
  4. Still kicking! ¯\_(ツ)_/¯ But seriously, no idea on such a thing one way or another. You're welcome! RMAs typically take 2-10 business days once the original is received by the RMA team, pending on stock availability and the amount of work needed to test the products (such as PSUs needing specific testing, while a bent up case is pretty obvious). As for the tracking number, it's put into your records the moment it's created, which isn't necessarily when it ships. Shipping carriers won't have updates on the number until they pickup and scan it into their systems. I
  5. Hey there LTT and friends! I just wanted to post up a friendly reminder that I am still around on the forums here, albeit I haven't been posting as much. Ever since the forums swapped out the search to Google, I have a bit of a harder time finding mentions from you guys, especially those seeking assistance. With that in mind, if any of you have any questions, be it technical support, random questions about CM, or just anything, please tag me in the thread or shoot me a PM so that I can be alerted and come swiftly to address your needs. Here is a picture of a puppy licking at snow o
  6. Hi! Sorry, I was off at CES last week, and trapped in some internal workshops this week, so I haven't had the chance to come around for a while. This is certainly a very odd situation. If you haven't already taken care of things, I always recommend contacting our support team as the first and foremost in getting assistance and making sure we get records of these kinds of things. From what I can see, it looks like it's just the expansion slot covers with this rust issue. I couldn't tell you what is causing it, as the HAF XB EVO uses SECC with corrosion protection. The covers on this one
  7. Sorry for the delay. Without the Search function on the forums, it's hard to keep up and find threads without being linked like you did above. Also super busy with end of the year stuff! But anyways, next time, you should totally check our own website for up-to-date information, as FM2+ is totally listed there. Also, it's worth noting, that AMD hasn't really changed its CPU cooler mounting methods since AM2, so the mounting is totally possible throughout.
  8. The TX3 will outperform the T2. The T2 is basically meant to replace a stock cooler. It's super simple. Other lower profile ones would be the Hyper N520 and Hyper D92 and they both perform quite a bit above the TX3 and T2. They're meant to be more on-par with the Hyper T4.
  9. According to our end, super low percentage of failures, even lower for those kind of failures. Glacer has been updated, though, with the fixes from Swiftech that included covering that situation.
  10. If you like the aesthetic, Stryker is a great case. I used one for a long while. My favorite bit was turning the front intake fans to draw and exhaust through the side vents up front for my HDDs. I put my system into a smaller case, and I immediately had a lot of cooling issues. My Stryker spoiled me with the airflow.
  11. Thanks! Be a pal and post a review on it too, once you have it and can give it an accurate review If you have any troubles, our support team is here to help.
  12. Since you're in EU, you can find Stacker accessories listed on the EU CM Store
  13. International pricing can be primarily done in two ways: 1) Dynamic based on costs to ship and sell in various nations. Things like importing fees and transportation costs vary based on region, but this allows us to have the lowest cost possible per region while risking different costs in different regions. 2) Locked costs in every region: Means one price fits all, but that basically means that locked price has to scale where the lowest-profitable region still has to be profitable, driving up the costs in other regions just to keep that MSRP consistent across the board. We typically go w
  14. We actually have a CM University article in the works on this exact topic. Keep an eye out on that. Uh... Amazon / Newegg