NEED HELP

[IamBis]

Wifi option went missing from the pc. Tried to fix it and maybe installed a wrong legacy internet adapter package. Since then pc stuck on motherboard logo page. Not booting. What to do?

 

[PS: I've already changed the motherboard battery still the same]

[steamrick]

55 minutes ago, IamBis said:

What to do?

Use yesterday's backup to go back to a working system

 

... assuming you have that.

 

If you don't, you'll need to elaborate on what all you did because right now, the easiest fix for your so-far demonstrated tech affinity seems to be 'reinstall windows'.

Unfortunately, 'does not boot' is rather far on the 'hard to help fix remotely' side of things.

[Mumintroll]

See if you can boot into safe mode, and if you have System Restore Points active use that and pick a date from before you installed that driver package.

[IamBis]

2 hours ago, steamrick said:

Use yesterday's backup to go back to a working system

 

... assuming you have that.

 

If you don't, you'll need to elaborate on what all you did because right now, the easiest fix for your so-far demonstrated tech affinity seems to be 'reinstall windows'.

Unfortunately, 'does not boot' is rather far on the 'hard to help fix remotely' side of things.

I never did windows back up manually. Is it on by default? If so then, where do I find it? 

[IamBis]

1 hour ago, Mumintroll said:

See if you can boot into safe mode, and if you have System Restore Points active use that and pick a date from before you installed that driver package.

I was able to boot into the safe mode and tried a fix. It didn't work. After that now it says "something went wrong. We can't find your pin" so now I'm not even able to get into safe mode. Is there any fix to that?

[Apemanonline]

If you have a windows iso ypu can boot into that and try system repair option.

[IamBis]

29 minutes ago, Apemanonline said:

If you have a windows iso ypu can boot into that and try system repair option.

I could make an bootable pendrive with windows 10 no problem. But will I have option to save my datas that are in the c drive? 

[OddOod]

Make a windows install USB and do a startup repair
https://learn.microsoft.com/en-us/answers/questions/4030669/how-to-repair-windows-10-using-usb-bootable-media
If that doesn't work, and you can afford it, grab a new drive, remove the old drive, install windows on the new one, install the old drive in a second slot, then you *should* have all the data from your old install, though none of the installed apps will work. Though, there is a chance that this is a dead drive in which case your old data is toast in which case this is the day you learn the hardest lesson of any computer user: Always backup anything truly important. Twice.

[IamBis]

1 hour ago, OddOod said:

Make a windows install USB and do a startup repair
https://learn.microsoft.com/en-us/answers/questions/4030669/how-to-repair-windows-10-using-usb-bootable-media
If that doesn't work, and you can afford it, grab a new drive, remove the old drive, install windows on the new one, install the old drive in a second slot, then you *should* have all the data from your old install, though none of the installed apps will work. Though, there is a chance that this is a dead drive in which case your old data is toast in which case this is the day you learn the hardest lesson of any computer user: Always backup anything truly important. Twice.

I'll have to try this. Though how big is that "should"? My drive isn't fried. I got into the safe mode and saw my files were fine. Though since that time I'm unable to boot into the safe mode again nots it's saying something went wrong, can't find my pin. Is there any fix to that ? 

[IamBis]

3 hours ago, IamBis said:

I was able to boot into the safe mode and tried a fix. It didn't work. After that now it says "something went wrong. We can't find your pin" so now I'm not even able to get into safe mode. Is there any fix to that?

Also I tried the process but couldn't complete. Came up with an error code

[IamBis]

22 hours ago, steamrick said:

Use yesterday's backup to go back to a working system

 

... assuming you have that.

 

If you don't, you'll need to elaborate on what all you did because right now, the easiest fix for your so-far demonstrated tech affinity seems to be 'reinstall windows'.

Unfortunately, 'does not boot' is rather far on the 'hard to help fix remotely' side of things.

Apologies for not responding in details. My wifi option went missing so I was trying some fix. By doing so I installed a network legacy hardware and since then pc stopped rebooting.

Is there any good way to get the files back which are on the c drive? 

Thank you in advance.

[OddOod]

On 4/4/2026 at 2:44 PM, IamBis said:

Is there any good way to get the files back which are on the c drive? 

Grab an m.2 (or sata if it's a sata drive) to USB thing. Install the drive, plug it into another computer. You should be able to see all the files. 

[IamBis]

10 hours ago, OddOod said:

Grab an m.2 (or sata if it's a sata drive) to USB thing. Install the drive, plug it into another computer. You should be able to see all the files. 

Yes, I was able to get all my important files back and then the fresh reinstall of windows. Everything is fine now.