Windows 11 upgrade

[Gtech4547]

Before I upgraded to Win11 Pro, Windows 10 was working flawlessly. After doing to upgrade and updating everything from bios to drivers, the only issue I have is if I leave my pc idle for a long period and go to move the mouse to bring it out of idle my monitor stays black like no signal. I didn't have this issue with Windows 10, just move the mouse and the monitor comes to life. I cannot find anything for this issue. Microsoft community support person suggest that I turn off screen saver and shorten the time the monitor turns off. Doesn't make much sense to me to do that since I had no issues like this under Win10. Anyone got suggestions? Should I buy a new copy of Windows 11?

 

Specs: Windows 11 Pro, Asus ROG Strix B450 Gaming, AMD Ryzen 2700x (not overclocked), 16 gigs of RAM @3200 (DOCP Active), Samsung M.2 980 1tb, XFX Radeon RX 580 8gig

[Eigenvektor]

1 minute ago, Gtech4547 said:

Should I buy a new copy of Windows 11?

A fresh install could potentially help, but there is no need to buy a new copy for that. You already have a license associated with your hardware. You can just download the Windows 11 Media Creation Tool from Microsoft, create a USB stick and install a fresh copy.

 

If you decide to do a fresh install, be sure to backup all files you want to keep beforehand.

[191x7]

35 minutes ago, Gtech4547 said:

 

Specs: Windows 11 Pro, Asus ROG Strix B450 Gaming, AMD Ryzen 2700x (not overclocked), 16 gigs of RAM @3200 (DOCP Active), Samsung M.2 980 1tb, XFX Radeon RX 580 8gig

Start a command prompt as an administrator and run "powercfg -h off" in it. Retest.

[Timme]

1 hour ago, Gtech4547 said:

my monitor stays black like no signal

Does everything else turn on and blink? Is it only the mouse, or the keyboard too?

[Gtech4547]

Update: Further trouble shooting after weeks of figuring this out, like uninstalling Radeon software to re-installing. Still didn't fix the issue. I resolved this by simply using the AMD Uninstall Tool, then re-installing the Radeon software. Problem solved. Thank You for any advice what was given on this thread.

[Gtech4547]

Yet another update: The same issue has occurred again. I found a post that someone else was having this issue as well. Turns out that the Microsoft Game Input keeps updating and re-configuring causing a crash. I just uninstalled it to see if that will fix the issue.

[Mark Kaine]

Ya but the question then is why does it cause issues to begin with, not saying win11 is flawless, far from it, but I haven't had issues with that program and apparently windows needs it, unless you only use kbm maybe? 

 

Imo you shouldn't have done an upgrade, fresh install is recommended when transitioning to a new OS... and technically that's what win11 is.