Jump to content

Blackscreen While Gaming

Briggan
By Briggan
in Troubleshooting
 Share
Posted

Issue: PC Crashes to a black screen while gaming normally after about 10-15 minutes. After a few seconds audio comes back but all display inputs remain blank until either I power cycle the system or sometimes it does on it's own. On reboot it lists the crash as caused by Windows Desktop Manager (dwm.exe), with the report listed below.

 

This only happens when gaming (Mainly CS2 which is what I play the most but all games), I can browse the web, watch YT or do anything other than gaming with no issues. I have also stress tested both the GPU and CPU each for over an hour each which does not result in any crashes. 

 

Specs:

CPU: Ryzen 5600x (Cooled by a Hyper 212)

MOBO: MSI MPG B550 Gaming Edge Wifi

RAM: GSkill Ripjaws V 16 GB (2x8) DDR4 3200 CL16

GPU: MSI VENTUS 2X V1 GeForce RTX 3060 Ti LHR

SSD: WD Black SN770 2TB

HDD: Random 2 TB Toshiba Drive

PSU: Corsair CX650M

OS: Win11 Home 64 Bit

 

Crash report:

Source

Desktop Window Manager

 

Summary

Stopped working

 

Date

‎2025-‎07-‎24 10:41 PM

 

Status

Report sent

 

Description

Faulting Application Path: C:\Windows\System32\dwm.exe

 

Problem signature

Problem Event Name: APPCRASH

Application Name: dwm.exe

Application Version: 10.0.22621.5415

Application Timestamp: debc3f6b

Fault Module Name: dwmcore.dll

Fault Module Version: 10.0.22621.5415

Fault Module Timestamp: 56b37f2a

Exception Code: c00001ad

Exception Offset: 000000000027b1f8

OS Version: 10.0.22631.2.0.0.256.121

Locale ID: 4105

Additional Information 1: 6712

Additional Information 2: 67122ac6a78caf990828845421bfc123

Additional Information 3: 812b

Additional Information 4: 812bf7902d318688d7269a2b25f39034

 

Extra information about the problem

Bucket ID: 8a022e2fc96e193091f5a5e61135a64a (1294122875488675402)

 

My attempts at troubleshooting:

In no particular order these are what I have already tried. And have had 0 success with.

1. DDU wipe and reinstallation of graphics drivers

2. With DDU wipe and tried new and older drivers

3. Disabling XMP 

4. Updating to newest BIOS

5. Tried an older BIOS

6. Updating all system drivers

7. Disabling hardward acceleration on windows, discord and steam.

8. Reseating all components and cables with the exception of CPU and cooler

9. Fresh install of windows on a seperate drive. 

 

Final Notes:

Looking for any help because based on what I have witnessed I still don't know for certain if it is a hardware or software issue. I am currently out of town but will be getting a UPS when I get home to see if it stabilizes it. Was also planning on trying to install Win10 on the extra drive too. Thanks to anyone with any suggestions.

 

Link to comment
https://linustechtips.com/topic/1618894-blackscreen-while-gaming/
Share on other sites
Link to post
Share on other sites
Posted
1 hour ago, Briggan said:

I have also stress tested both the GPU and CPU each for over an hour each which does not result in any crashes. 

How about Memtest?

 ----------------------------------

< have you remembered to moo today? >
 ----------------------------------
       \   ^__^
        \  (oo)\_______
           (__)\       )\/\
               ||----w |
               ||     ||

Link to post
Share on other sites
Posted
17 hours ago, Briggan said:

Issue: PC Crashes to a black screen while gaming normally after about 10-15 minutes. After a few seconds audio comes back but all display inputs remain blank until either I power cycle the system or sometimes it does on it's own. On reboot it lists the crash as caused by Windows Desktop Manager (dwm.exe), with the report listed below.

 

This only happens when gaming (Mainly CS2 which is what I play the most but all games), I can browse the web, watch YT or do anything other than gaming with no issues. I have also stress tested both the GPU and CPU each for over an hour each which does not result in any crashes. 

 

Specs:

CPU: Ryzen 5600x (Cooled by a Hyper 212)

MOBO: MSI MPG B550 Gaming Edge Wifi

RAM: GSkill Ripjaws V 16 GB (2x8) DDR4 3200 CL16

GPU: MSI VENTUS 2X V1 GeForce RTX 3060 Ti LHR

SSD: WD Black SN770 2TB

HDD: Random 2 TB Toshiba Drive

PSU: Corsair CX650M

OS: Win11 Home 64 Bit

 

Crash report:

Source

Desktop Window Manager

 

Summary

Stopped working

 

Date

‎2025-‎07-‎24 10:41 PM

 

Status

Report sent

 

Description

Faulting Application Path: C:\Windows\System32\dwm.exe

 

Problem signature

Problem Event Name: APPCRASH

Application Name: dwm.exe

Application Version: 10.0.22621.5415

Application Timestamp: debc3f6b

Fault Module Name: dwmcore.dll

Fault Module Version: 10.0.22621.5415

Fault Module Timestamp: 56b37f2a

Exception Code: c00001ad

Exception Offset: 000000000027b1f8

OS Version: 10.0.22631.2.0.0.256.121

Locale ID: 4105

Additional Information 1: 6712

Additional Information 2: 67122ac6a78caf990828845421bfc123

Additional Information 3: 812b

Additional Information 4: 812bf7902d318688d7269a2b25f39034

 

Extra information about the problem

Bucket ID: 8a022e2fc96e193091f5a5e61135a64a (1294122875488675402)

 

My attempts at troubleshooting:

In no particular order these are what I have already tried. And have had 0 success with.

1. DDU wipe and reinstallation of graphics drivers

2. With DDU wipe and tried new and older drivers

3. Disabling XMP 

4. Updating to newest BIOS

5. Tried an older BIOS

6. Updating all system drivers

7. Disabling hardward acceleration on windows, discord and steam.

8. Reseating all components and cables with the exception of CPU and cooler

9. Fresh install of windows on a seperate drive. 

 

Final Notes:

Looking for any help because based on what I have witnessed I still don't know for certain if it is a hardware or software issue. I am currently out of town but will be getting a UPS when I get home to see if it stabilizes it. Was also planning on trying to install Win10 on the extra drive too. Thanks to anyone with any suggestions.

 

is your GPU not seated properly?

Link to post
Share on other sites
Posted
  • Author

Just to follow up, I have since passed memtest, 4 passes. Updated to Windows 24H2 was previously on 23H2. Have the same symptoms of the crash when crashing but received a new error codes. Looking for any suggestions

 

Source
Windows

Summary
Hardware error

Date
‎2025-‎07-‎31 8:38 PM

Status
Not reported

Description
A problem with your hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name:    LiveKernelEvent
Code:    141
Parameter 1:    ffff8089b75ad460
Parameter 2:    fffff806424ca7c0
Parameter 3:    0
Parameter 4:    ffff8089b0cad080
OS version:    10_0_26100
Service Pack:    0_0
Product:    256_1
OS Version:    10.0.26100.2.0.0.256.121
Locale ID:    4105

Files that help describe the problem
WATCHDOG-20250731-2038.dmp
sysdata.xml
WERInternalMetadata.xml
memory.csv
sysinfo.txt
WERInternalRequest.xml


And:
 

Source
Windows

Summary
Hardware error

Date
‎2025-‎07-‎31 9:21 PM

Status
Not reported

Description
A problem with your hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name:    LiveKernelEvent
Code:    1b8
Parameter 1:    a
Parameter 2:    0
Parameter 3:    0
Parameter 4:    0
OS version:    10_0_26100
Service Pack:    0_0
Product:    256_1
OS Version:    10.0.26100.2.0.0.256.121
Locale ID:    4105

Files that help describe the problem
WATCHDOG4400-20250731-2121.dmp
sysdata.xml
WERInternalMetadata.xml
memory.csv
sysinfo.txt
WERInternalRequest.xml




 

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing Troubleshooting

×