New audio device, same problems

[genxha]

Remember the old thread about Yamaha AG03? No? Ok

I bought a M-audio M-Game DUAL Audio device, and configured it as listed on website. 

Audio pops/stutter and crackle. Not everytime....

Hardware config is:

• AMD Ryzen 5 4500 6-Core Processor @ 3.8 Ghz

• Mobo: Gigabyte B550M K

• RAM: DDR4 16 GB 3400mt/s

• GPU: Gainward Ghost RTX 3060

Last Windows 11 pro version.
 

I tried with AISO4ALL driver raising or reducing buffer size, nothing changed... I'm about to try with voicemeeter banana.
 

I'm thinking about 2 faulty items in my config: CPU and GPU, maybe somehting related to PCI-E bus?

I disabled Cool & Quiet and any energy saving function in BIOS and in Device Manager.

PS You can hear crack and stutter in my guest's audio in first seconds of this clip https://www.twitch.tv/trezerodue/clip/GoldenFlaccidPuppyArgieB8-cbXvTFnMgvArgX0Q

[Apemanonline]

Could it be interference are the cable routed with AC power etc. Just a thought.

[genxha]

1 hour ago, Apemanonline said:

Could it be interference are the cable routed with AC power etc. Just a thought.

Hard to tell, but I don't think so, I completely change desk setup and still have issues. In fact I changed house tbh

[Apemanonline]

can you move the cable routes temporarily so they avoid the power and other cable. masking tape handy for this sort of thing as it come off easy when you dont need it any more.

[FAZIN]

Me and a friend both had this issue for years. Nothing worked, even swapping hardware and reinstalling drivers/Windows. Nobody online had any fixes that worked. One day though, my friend decided to update his bios for an unrelated reason, and it ended up fixing his crackling issue. So I tried it as well and it worked for me too! Both of us had AMD Ryzen systems so maybe this could fix your problem too!

[genxha]

1 hour ago, Apemanonline said:

can you move the cable routes temporarily so they avoid the power and other cable. masking tape handy for this sort of thing as it come off easy when you dont need it any more.

Sounded an option to me too, so I just tried with longer cable, shorter cable and nothing changed....  I changed headphones too

[genxha]

7 minutes ago, FAZIN said:

Me and a friend both had this issue for years. Nothing worked, even swapping hardware and reinstalling drivers/Windows. Nobody online had any fixes that worked. One day though, my friend decided to update his bios for an unrelated reason, and it ended up fixing his crackling issue. So I tried it as well and it worked for me too! Both of us had AMD Ryzen systems so maybe this could fix your problem too!

I'll check for BIOS update, worth a try!

 

[Psittac]

I guess maybe an OS reinstall might help as a last ditch effort?  Could be something in there that isn't happy and you'll never find it.  Just a random swing in the dark.

[genxha]

18 hours ago, Psittac said:

I guess maybe an OS reinstall might help as a last ditch effort?  Could be something in there that isn't happy and you'll never find it.  Just a random swing in the dark.

I did a fresh install.

[The Great Buran]

I have had this issue for 2 years on multiple PCs. Check my post on the issue. still unresolved, no Bios update has fixed it on any of my 5 custom PCs. 

[GoldenSound]

On 6/5/2025 at 11:04 AM, genxha said:

Remember the old thread about Yamaha AG03? No? Ok

I bought a M-audio M-Game DUAL Audio device, and configured it as listed on website. 

Audio pops/stutter and crackle. Not everytime....

Hardware config is:

• AMD Ryzen 5 4500 6-Core Processor @ 3.8 Ghz

• Mobo: Gigabyte B550M K

• RAM: DDR4 16 GB 3400mt/s

• GPU: Gainward Ghost RTX 3060

Last Windows 11 pro version.
 

I tried with AISO4ALL driver raising or reducing buffer size, nothing changed... I'm about to try with voicemeeter banana.
 

I'm thinking about 2 faulty items in my config: CPU and GPU, maybe somehting related to PCI-E bus?

I disabled Cool & Quiet and any energy saving function in BIOS and in Device Manager.

PS You can hear crack and stutter in my guest's audio in first seconds of this clip https://www.twitch.tv/trezerodue/clip/GoldenFlaccidPuppyArgieB8-cbXvTFnMgvArgX0Q

Does the issue persist when not using ASIO4ALL?
ASIO4ALL shouldn't be used unless you're using software that can ONLY output via ASIO. If you're just using the device for normal OS audio, or playback from pretty much any DAW or player/streaming service just have the software output directly to the DAC. No point going through ASIO4ALL