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No Display, Possibly Dead M.2?

f1yabin
By f1yabin
in Troubleshooting
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Hi there!

I've just upgraded and built a new PC, but I'm getting no display signal when I turn it on (I've tried both the GPU and motherboard DisplayPorts). The fans spin, the CPU and M.2 SSD get warm, but nothing shows up on screen.

I've tested the GPU in an older build and it works perfectly, so I know it's not the issue. I'm not sure if the problem is the motherboard or the CPU.

Additionally, the M.2 SSD doesn’t seem to be working anymore either  it’s no longer recognized in my old system.

 

Specs:

  • Motherboard: Gigabyte B650M K

  • CPU: Ryzen 5 7500F

  • GPU: RX 6700 XT

  • RAM: Crucial Pro DDR5 32GB (2x16GB) 6000MHz CL36

  • Storage: Samsung 980 Pro 1TB NVMe SSD

  • PSU: Corsair CX750

 Thanks in advance!

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Posted
13 minutes ago, f1yabin said:

Hi there!

I've just upgraded and built a new PC, but I'm getting no display signal when I turn it on (I've tried both the GPU and motherboard DisplayPorts). The fans spin, the CPU and M.2 SSD get warm, but nothing shows up on screen.

I've tested the GPU in an older build and it works perfectly, so I know it's not the issue. I'm not sure if the problem is the motherboard or the CPU.

Additionally, the M.2 SSD doesn’t seem to be working anymore either  it’s no longer recognized in my old system.

 

Specs:

  • Motherboard: Gigabyte B650M K

  • CPU: Ryzen 5 7500F

  • GPU: RX 6700 XT

  • RAM: Crucial Pro DDR5 32GB (2x16GB) 6000MHz CL36

  • Storage: Samsung 980 Pro 1TB NVMe SSD

  • PSU: Corsair CX750

 Thanks in advance!

1) The 7500F has no discrete graphics so you will only get a video output when plugged into the GPU.

2) If the SSD isn't being recognised in another working system, remove it for now, just in case it is causing the failure to post.

3) AMD CPUs and Boards can spend a long time memory training on first boot. I suggest turning it on and leaving it alone for 5-10 minutes.

4) Lastly, after doing all of the above, if it still has not posted you'll want to take a look at the debug LEDs on the motherboard and send us a photo.

I might be experienced, but I'm human and I do make mistakes. Trust but Verify! I edit my messages after sending them alot, please refresh before posting your reply. Please try to be clear and specific, you'll get a better answer. Please remember to mark solutions once you have the information you need. Expand this signature for common PC building advice, a short bio and a list of my components.

 

Common build advice:

1) Buy the cheapest (well reviewed) motherboard that has the features you need. Paying more typically only gets you features you won’t use. 2) only get as much RAM as you need, getting more won’t (typically) make your PC faster. 3) While I recommend getting an NVMe drive, you don’t need to splurge for an expensive drive with DRam cache, DRamless drives are fine for gamers. 4) paying for looks is fine, just don’t break the bank. 5) Tower coolers are usually good enough, unless you go top tier Intel or plan on OCing. 6) OCing is a dead meme, you probably shouldn’t bother. 7) "Bottlenecks" rarely matter and "Future-proofing" is a myth. 8) AIOs don't noticeably improve performance past 240mm and don't improve at all past 360mm. 9) RTFM.

 

Useful Websites:

https://www.productchart.com - helps compare monitors, https://uk.pcpartpicker.com - makes designing a PC easier.

 

Bio:

He/Him - I'm a PhD student working in the fields of reinforcement learning and traffic control. PCs are one of my hobbies and I've built many PCs and performed upgrades on a few laptops (for myself, friends and family). My personal computers include 4 windows (10/11) machines and a TrueNAS server (and I'm looking to move to dual booting Linux Mint on my main machine in future). Aside from computers, I also dabble in modding/homebrew retro consoles, support Southampton FC, and enjoy Scuba Diving and Skiing.

Fun Facts

1) When I was 3 years old my favourite toy was a scientific calculator. 2) My father is a British Champion ploughman in the Vintage Hydraulic Class. 3) On Speedrun.com, I'm the world record holder for the Dream Bobsleigh event on Mario & Sonic at the Olympic Winter Games 2010.

 

My Favourite Games: World of Tanks, Runescape, Subnautica, Metroid (Fusion and Dread), Spyro: Year of the Dragon (Original and Reignited Trilogy), Crash Bash, Mario Kart Wii, Balatro

 

My Computers: Primary: My main gaming rig - https://uk.pcpartpicker.com/user/will0hlep/saved/NByp3C Second: Hosts Discord bots as well as a Minecraft and Ark server, and also serves as a reinforcement learning sand box - https://uk.pcpartpicker.com/user/will0hlep/saved/cc9K7P NAS: TrueNAS Scale NAS hosting SMB shares, DDNS updater, pi-hole, and a Jellyfin server - https://uk.pcpartpicker.com/user/will0hlep/saved/m37w3C Foldatron: My folding@home and BOINC rig (partially donated to me by Folding Team Leader GOTSpectrum) - Mobile: Mini-ITX gaming rig for when I'm away from home -

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24 minutes ago, will0hlep said:

1) The 7500F has no discrete graphics so you will only get a video output when plugged into the GPU.

2) If the SSD isn't being recognised in another working system, remove it for now, just in case it is causing the failure to post.

3) AMD CPUs and Boards can spend a long time memory training on first boot. I suggest turning it on and leaving it alone for 5-10 minutes.

4) Lastly, after doing all of the above, if it still has not posted you'll want to take a look at the debug LEDs on the motherboard and send us a photo.

Thanks for the quick reply!

I tried what was suggested and left the PC running. After a few minutes, it automatically reboots, then reboots again later, and eventually shuts down by itself.

I also tried moving the RAM to different slots, but it didn’t make a difference. I’ve been searching for debug LEDs on the motherboard, but I don’t see any and I couldn’t find any mention of them in the manual either. So I’m assuming the Gigabyte B650M K doesn’t have debug LEDs.

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10 minutes ago, f1yabin said:

Thanks for the quick reply!

I tried what was suggested and left the PC running. After a few minutes, it automatically reboots, then reboots again later, and eventually shuts down by itself.

I also tried moving the RAM to different slots, but it didn’t make a difference. I’ve been searching for debug LEDs on the motherboard, but I don’t see any and I couldn’t find any mention of them in the manual either. So I’m assuming the Gigabyte B650M K doesn’t have debug LEDs.

Okay, looking online it looks like that motherboard uses speaker codes, instead of debug LEDs. Were you provided with a 4 pin speaker like this in the box?

 

image.thumb.jpeg.bcf75beb6af5f518284d0f744ecf9bfb.jpeg

I might be experienced, but I'm human and I do make mistakes. Trust but Verify! I edit my messages after sending them alot, please refresh before posting your reply. Please try to be clear and specific, you'll get a better answer. Please remember to mark solutions once you have the information you need. Expand this signature for common PC building advice, a short bio and a list of my components.

 

Common build advice:

1) Buy the cheapest (well reviewed) motherboard that has the features you need. Paying more typically only gets you features you won’t use. 2) only get as much RAM as you need, getting more won’t (typically) make your PC faster. 3) While I recommend getting an NVMe drive, you don’t need to splurge for an expensive drive with DRam cache, DRamless drives are fine for gamers. 4) paying for looks is fine, just don’t break the bank. 5) Tower coolers are usually good enough, unless you go top tier Intel or plan on OCing. 6) OCing is a dead meme, you probably shouldn’t bother. 7) "Bottlenecks" rarely matter and "Future-proofing" is a myth. 8) AIOs don't noticeably improve performance past 240mm and don't improve at all past 360mm. 9) RTFM.

 

Useful Websites:

https://www.productchart.com - helps compare monitors, https://uk.pcpartpicker.com - makes designing a PC easier.

 

Bio:

He/Him - I'm a PhD student working in the fields of reinforcement learning and traffic control. PCs are one of my hobbies and I've built many PCs and performed upgrades on a few laptops (for myself, friends and family). My personal computers include 4 windows (10/11) machines and a TrueNAS server (and I'm looking to move to dual booting Linux Mint on my main machine in future). Aside from computers, I also dabble in modding/homebrew retro consoles, support Southampton FC, and enjoy Scuba Diving and Skiing.

Fun Facts

1) When I was 3 years old my favourite toy was a scientific calculator. 2) My father is a British Champion ploughman in the Vintage Hydraulic Class. 3) On Speedrun.com, I'm the world record holder for the Dream Bobsleigh event on Mario & Sonic at the Olympic Winter Games 2010.

 

My Favourite Games: World of Tanks, Runescape, Subnautica, Metroid (Fusion and Dread), Spyro: Year of the Dragon (Original and Reignited Trilogy), Crash Bash, Mario Kart Wii, Balatro

 

My Computers: Primary: My main gaming rig - https://uk.pcpartpicker.com/user/will0hlep/saved/NByp3C Second: Hosts Discord bots as well as a Minecraft and Ark server, and also serves as a reinforcement learning sand box - https://uk.pcpartpicker.com/user/will0hlep/saved/cc9K7P NAS: TrueNAS Scale NAS hosting SMB shares, DDNS updater, pi-hole, and a Jellyfin server - https://uk.pcpartpicker.com/user/will0hlep/saved/m37w3C Foldatron: My folding@home and BOINC rig (partially donated to me by Folding Team Leader GOTSpectrum) - Mobile: Mini-ITX gaming rig for when I'm away from home -

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3 minutes ago, f1yabin said:

Nope, just the shield and Sata cable. Lucky me! 

 

Okay, well, it sounds like your best moves are as follows:

1) uninstall the CPU and check for bent pins

2) if all is well, reinstall the CPU and try again

3) if it still doesn't work, your best bet is to RMA the motherboard and CPU

 

Also, have you tried it with only a single stick of RAM? It could be that one of the sticks is dead.

I might be experienced, but I'm human and I do make mistakes. Trust but Verify! I edit my messages after sending them alot, please refresh before posting your reply. Please try to be clear and specific, you'll get a better answer. Please remember to mark solutions once you have the information you need. Expand this signature for common PC building advice, a short bio and a list of my components.

 

Common build advice:

1) Buy the cheapest (well reviewed) motherboard that has the features you need. Paying more typically only gets you features you won’t use. 2) only get as much RAM as you need, getting more won’t (typically) make your PC faster. 3) While I recommend getting an NVMe drive, you don’t need to splurge for an expensive drive with DRam cache, DRamless drives are fine for gamers. 4) paying for looks is fine, just don’t break the bank. 5) Tower coolers are usually good enough, unless you go top tier Intel or plan on OCing. 6) OCing is a dead meme, you probably shouldn’t bother. 7) "Bottlenecks" rarely matter and "Future-proofing" is a myth. 8) AIOs don't noticeably improve performance past 240mm and don't improve at all past 360mm. 9) RTFM.

 

Useful Websites:

https://www.productchart.com - helps compare monitors, https://uk.pcpartpicker.com - makes designing a PC easier.

 

Bio:

He/Him - I'm a PhD student working in the fields of reinforcement learning and traffic control. PCs are one of my hobbies and I've built many PCs and performed upgrades on a few laptops (for myself, friends and family). My personal computers include 4 windows (10/11) machines and a TrueNAS server (and I'm looking to move to dual booting Linux Mint on my main machine in future). Aside from computers, I also dabble in modding/homebrew retro consoles, support Southampton FC, and enjoy Scuba Diving and Skiing.

Fun Facts

1) When I was 3 years old my favourite toy was a scientific calculator. 2) My father is a British Champion ploughman in the Vintage Hydraulic Class. 3) On Speedrun.com, I'm the world record holder for the Dream Bobsleigh event on Mario & Sonic at the Olympic Winter Games 2010.

 

My Favourite Games: World of Tanks, Runescape, Subnautica, Metroid (Fusion and Dread), Spyro: Year of the Dragon (Original and Reignited Trilogy), Crash Bash, Mario Kart Wii, Balatro

 

My Computers: Primary: My main gaming rig - https://uk.pcpartpicker.com/user/will0hlep/saved/NByp3C Second: Hosts Discord bots as well as a Minecraft and Ark server, and also serves as a reinforcement learning sand box - https://uk.pcpartpicker.com/user/will0hlep/saved/cc9K7P NAS: TrueNAS Scale NAS hosting SMB shares, DDNS updater, pi-hole, and a Jellyfin server - https://uk.pcpartpicker.com/user/will0hlep/saved/m37w3C Foldatron: My folding@home and BOINC rig (partially donated to me by Folding Team Leader GOTSpectrum) - Mobile: Mini-ITX gaming rig for when I'm away from home -

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