headphone jack problem

[Hasan123]

i bought moondrop chu 2 a while ago but it has a weird problem. in my laptop, mobile and audio player, left side is way higher than right side (or right is way lower). But it works perfectly on my tablet. I'm guessing the 3.5mm jack is the problem. is there any way to fix this? thanks. 

[Blasty Blosty]

25 minutes ago, Hasan123 said:

i bought moondrop chu 2 a while ago but it has a weird problem. in my laptop, mobile and audio player, left side is way higher than right side (or right is way lower). But it works perfectly on my tablet. I'm guessing the 3.5mm jack is the problem. is there any way to fix this? thanks. 

Do you have a 3.5mm to USB adapter or anything to try it with?

[Hasan123]

2 hours ago, Blasty Blosty said:

Do you have a 3.5mm to USB adapter or anything to try it with?

no everything i use has a heaphone jack. plus some are micro usb (tab, phone).

[Psittac]

13 hours ago, Hasan123 said:

no everything i use has a heaphone jack. plus some are micro usb (tab, phone).

if you're in the states you can get an apple usb-c dongle dac and use that instead

[Hasan123]

14 hours ago, Psittac said:

if you're in the states you can get an apple usb-c dongle dac and use that instead

i guess there is no easy way to fix the problem. btw it working with a jack is a hit or miss. i think my shitty tabs port is perfect for the shitty jack. thanks for helping tho. Sorry for late reply. Prep for exam

[emothxughts]

This might be a stretch, but have you tried removing and reattaching the connectors on the IEM's buds?