Problem with my PC Config.

[KukKaBubBa]

Hello, I have assembled the following PC

MoBo ASUS TUF GAMING X670E-PLUS,

RAM G.Skill Flare X5 DDR5 64GB (2x16) 6000MHz CL36,

CPU Ryzen 7 7700X 4,5GHz +Cooler be quiet! Dark Rock Pro 4 135mm

PSU Be Quiet Pure Power 12M 750W

 

I had a lot of problems using 4 rRAM modules until the CPU died and was replaced in RMA

 

Installed the new CPU with only 2 ram modules I had other problems:

Using bios defaults my pc gives BSOD at the windows login screen

 

My RAM F5-6000J3636F16GX2-FX5 is certified by asus for my mobo

anyway I was checking what was the problem and I installed 1 single module 

and did a memtest86 from usb stick and had a lot of error.

What can be wrong?

How to Solve it?

 

Manufacturer	ASUSTeK COMPUTER INC.
Product Name	TUF GAMING X670E-PLUS
Version	Rev 1.xx
CPU Type	AMD Ryzen 7 7700X 8-Core
CPU Clock	4493 MHz [Turbo: 5490.7 MHz]
# Logical Processors	16 (8 enabled for testing)
L1 Cache	16 x 64K (311388 MB/s)
L2 Cache	16 x 1024K (129000 MB/s)
L3 Cache	1 x 32768K (70411 MB/s)
Memory	15602M (30800 MB/s)
RAM Configuration	DDR5 4800MT/s / x1 Channel / 40-40-40-77 / 1.100V
Number of RAM SPDs detected	1
SPD #0	16GB DDR5 EXPO 1Rx8 PC5-48000
Vendor Part Info	G Skill Intl / F5-6000J3636F16G / 09507DFD
JEDEC Profile	4800MT/s 40-40-40-77 1.1V
EXPO Profile 1	6000MT/s 36-36-36-96 1.35V
Number of RAM slots	4
Number of RAM modules	1
DIMM A1	Empty slot
DIMM A2	16GB DDR5 1Rx8 PC5-38400
Vendor Part Info	G Skill Intl / F5-6000J3636F16G / 09507DFD
SMBIOS Profile	4800MT/s 1.1V
DIMM B1	Empty slot
DIMM B2	Empty slot

Result summary

Test Start Time	2024-12-19 10:32:04
Elapsed Time	2:16:56
Memory Range Tested	0x0 - 10000000000 (1048576MB)
CPU Selection Mode	Parallel (All CPUs)
CPU Temperature Min/Max/Ave	39C/95C/64C
Lowest memory speed	4800 MT/s (40-40-40-77)
Highest memory speed	4800 MT/s (40-40-40-77)
# Tests Completed	48/48 (100%)
# Tests Passed	26/48 (54%)

Lowest Error Address	0xDAE960 (13MB)
Highest Error Address	0x4DB6EC7C (1243MB)
Bits in Error Mask	0000000008000000
Bits in Error	1
Max Contiguous Errors	2
CPUs that detected memory errors	{ 0, 2, 4, 6, 8, 10, 12, 14 }

Bits in Error

.	.	.	.	.	.	.	.	.	.	.	.	.	.	.	.	.	.	.	.	.	.	.	.	.	.	.	.	.	.	.	.	.	.	.	.	x	.	.	.	.	.	.	.	.	.	.	.	.	.	.	.	.	.	.	.	.	.	.	.	.	.	.	.
63																																																															0

Test	# Tests Passed	Errors
Test 0 [Address test, walking ones, 1 CPU]	4/4 (100%)	0
Test 1 [Address test, own address, 1 CPU]	4/4 (100%)	0
Test 2 [Address test, own address]	4/4 (100%)	0
Test 3 [Moving inversions, ones & zeroes]	2/4 (50%)	8
Test 4 [Moving inversions, 8-bit pattern]	0/4 (0%)	92
Test 5 [Moving inversions, random pattern]	0/4 (0%)	88
Test 6 [Block move, 64-byte blocks]	4/4 (100%)	0
Test 7 [Moving inversions, 32-bit pattern]	0/4 (0%)	264
Test 8 [Random number sequence]	0/4 (0%)	96
Test 9 [Modulo 20, random pattern]	0/4 (0%)	37
Test 10 [Bit fade test, 2 patterns, 1 CPU]	4/4 (100%)	0
Test 13 [Hammer test]	4/4 (100%)	0

 

 

 

[esCaPade1]

Hi. Test the other three RAM sticks - if they all fail, something weird is going on.

If it's just that one stick, then you have a faulty stick of RAM.

[MrBrightSyde]

3 minutes ago, KukKaBubBa said:

*snip*

 

Sounds like you either got bad RAM that needs to be replaced, or a bad RAM slot. Try testing the other RAM sticks individually and see if you are still getting errors

[SpookyCitrus]

10 minutes ago, KukKaBubBa said:

RAM G.Skill Flare X5 DDR5 64GB (4x16) 6000MHz CL36,

I had a lot of problems using 4 rRAM modules until the CPU died and was replaced in RMA

Installed the new CPU with only 2 ram modules I had other problems:

Using bios defaults my pc gives BSOD at the windows login screen

You'll want to test each stick and each slot individually to confirm it's not one of the sticks or slots that is bad.

 

DDR5 has been well known from the start to not work well in quad configuration. It is highly recommended to only use 2x**GB kits of ram in DDR5 systems. Also to never mix and match kits, even if they are the same make and model, regardless they are not guaranteed from the factory to work together. 

 

How is this ram divided? Did you purchase a single kit of 4x16GB, two 2x16GB kits, or four single 16GB module kits? I'm guessing it was two 2x16GB kits you paired together to make a quad kit?

[Somerandomtechyboi]

if you wanna get rid of the issue just rma both the board and rams then get a 2x32 kit cause 4 sticks is dumb if you dont need more than 96gb of ram and might aswell get a 6000c32/30 kit while you are at it

[KukKaBubBa]

Wow, thanks a lot for your reply.

 

 

 

(RAM was from 2 kits 2x16GB, after the first major problem I read online that mixing kits "was bad" so I sold 1 kit and kept only 2x16GB kit)

 

to proceed with testing is it better to first test the same stick in different slot or to test another stick in the same slot?

 

Can we exclude that the problem is once again the CPU o the CPU settings?

 

 

[MrBrightSyde]

6 minutes ago, KukKaBubBa said:

Wow, thanks a lot for your reply.

 

 

 

(RAM was from 2 kits 2x16GB, after the first major problem I read online that mixing kits "was bad" so I sold 1 kit and kept only 2x16GB kit)

 

to proceed with testing is it better to first test the same stick in different slot or to test another stick in the same slot?

 

Can we exclude that the problem is once again the CPU o the CPU settings?

 

 

Start with testing another stick in the same slot, to see if it's a slot problem. If you get no errors, it's the other stick that's bad and needs replaced. If you still get errors, try testing another slot. If you get no errors in another slot, that means the one slot is the issue and the motherboard needs to be RMA'd. 

And if you get errors no matter what you do, I'm out of ideas 

[esCaPade1]

5 minutes ago, KukKaBubBa said:

Can we exclude that the problem is once again the CPU o the CPU settings?

 

 

No. If there is an issue with a contact between the CPU and socket, it would result in issues with a slot. You would be unlikely to POST if that were the case though.

[esCaPade1]

Clearing CMOS would take care of settings. 

[SpookyCitrus]

21 minutes ago, KukKaBubBa said:

Wow, thanks a lot for your reply.

 

 

 

(RAM was from 2 kits 2x16GB, after the first major problem I read online that mixing kits "was bad" so I sold 1 kit and kept only 2x16GB kit)

 

to proceed with testing is it better to first test the same stick in different slot or to test another stick in the same slot?

 

Can we exclude that the problem is once again the CPU o the CPU settings?

 

 

Ok, so you read about the mixing kits thing and sold one. Did you make sure you kept the kits paired together properly? The modules that pair together will have sequential serial numbers. If you accidentally mixed the kits up and the kit you have has two modules with non-sequential serial numbers that could be the issue, even though you got rid of one of the kits, you'd still be mixing modules.

 

As for testing the slots and ram, I typically will test the modules first, if both modules work in the first slot on the board with no errors, I then use one of the modules to test each slot, if neither module had errors by themselves and they post in each slot it usually rules out the ram modules or the slots being bad. If it starts crashing once both sticks are paired together it's an issue with the modules working together and most likely means you didn't keep the paired kits together.

[KukKaBubBa]

1 hour ago, SpookyCitrus said:

Ok, so you read about the mixing kits thing and sold one. Did you make sure you kept the kits paired together properly? The modules that pair together will have sequential serial numbers. If you accidentally mixed the kits up and the kit you have has two modules with non-sequential serial numbers that could be the issue, even though you got rid of one of the kits, you'd still be mixing modules.

 

As for testing the slots and ram, I typically will test the modules first, if both modules work in the first slot on the board with no errors, I then use one of the modules to test each slot, if neither module had errors by themselves and they post in each slot it usually rules out the ram modules or the slots being bad. If it starts crashing once both sticks are paired together it's an issue with the modules working together and most likely means you didn't keep the paired kits together.

 

Having a light OCD I noted serials of each RAM kit in order to keep them together with their own plastic blister, so yes every module is paired with his default twin.

 

The second module is performing a good test it is about to finish pass 3 without errors so the first module was surely faulty.

 

Is it mandatory to do 4 passes with memetest86 so repeating the schedule from "test 0" to "test 13" four times or it would be enough to do 1 single pass?

[SpookyCitrus]

47 minutes ago, KukKaBubBa said:

 

Having a light OCD I noted serials of each RAM kit in order to keep them together with their own plastic blister, so yes every module is paired with his default twin.

 

The second module is performing a good test it is about to finish pass 3 without errors so the first module was surely faulty.

 

Is it mandatory to do 4 passes with memetest86 so repeating the schedule from "test 0" to "test 13" four times or it would be enough to do 1 single pass?

Usually 1 single pass is enough. If the modules are bad they typically show errors pretty early on.

[esCaPade1]

2 hours ago, KukKaBubBa said:

Is it mandatory to do 4 passes with memetest86 so repeating the schedule from "test 0" to "test 13" four times or it would be enough to do 1 single pass?

I once had a stick that only failed on the 2nd pass, so I'd say do at least 2 passes.

[KukKaBubBa]

Ok, so I got another kit of QVL RAM from my friends

and also those modules works fine in the slot 2-4 following MoBo manuals requirements.

Then I tried to mount the RAM kit on the black slots (1 and 3)to test laso those slots of the MoBo but the PC doesn't post and the yellow RAM LED stays on.
So I tried to use 1 single RAM module to test all the slots but my MoBo posts only if the Ram i installed on slot 2 or 4

if I test slot 1 or 3 the pc won't post

 

MoBo manual suggest to use following layouts:

1 single ram module : slot 2

2 ram modules: slot 2 and 4

4 ram modules: fill every slot (of course)

 

is it normal that inserting a single stick of ram in slot 1 or in slot 3 the system fails to post?

same thing happens inserting 2 sticks in slot1 and slot 3.

 

is there a way to cross check if MoBo has a damage on those 2 slots?

 

 

[Bjoolz]

17 hours ago, KukKaBubBa said:

is it normal that inserting a single stick of ram in slot 1 or in slot 3 the system fails to post?

same thing happens inserting 2 sticks in slot1 and slot 3.

Fairly normal. I don't really have any feeling on how common it is in terms of a percentage, but it's certainly not uncommon. 

[KukKaBubBa]

9 minutes ago, Bjoolz said:

Fairly normal. I don't really have any feeling on how common it is in terms of a percentage, but it's certainly not uncommon. 

I do not get it...

Are those slot faulty or is a common behaviour of how a MoBo works?

I see many user telling me on this and other forum to test every MoBo slot with 1 single stick of RAM

but how am I supposed to do that if the mobo is built up to post with 1 single stick of ram only if it is installed on slot 2 or 4?

[Bjoolz]

59 minutes ago, KukKaBubBa said:

I see many user telling me on this and other forum to test every MoBo slot with 1 single stick of RAM

but how am I supposed to do that if the mobo is built up to post with 1 single stick of ram only if it is installed on slot 2 or 4?

You can't on those boards. RAM slots are very rarely faulty though. 

58 minutes ago, KukKaBubBa said:

Are those slot faulty or is a common behaviour of how a MoBo works?

Some motherboards just don't like it. 

[KukKaBubBa]

Maybe I understood...

I ran the following tests:

1 stick in A2 = OK post, ok memtest86
1 stick in B2 = Ok post, ok memtest86
1 stick in A2 and 1 stick in B2 = ok post, ok memtest86

 

1 stick in A1 = No post, yellow LED on steady
1 stick in B1 = No post, yellow LED on steady
1 Stick in A1 and 1 Stick in B1 = No post, yellow LED on steady

 

1 Stick in A1 and 1 Stick in A2 = Ok post, memory at 3600MT/s single channel, memtest ok

 

now I'll try to do a test with A2 and B1

but it seems to me that if you don't put at least 1 stick in the gray slots the mobo (A2 or B2)system will not post!

 

am I right?