kmode_exception_not_handled without BSOD

[downinthemorgue]

Hey all,

 

As the title suggests I've gotten kmode_exception_not_handled error without a BSOD occurring (Got this from WhoCrashed). Instead, randomly my PC will freeze up and restart with my MOBO logo loading into windows as if I just turned on the PC from a power off state even when Im not doing anything intensive. It's important to know this only started happening after I swapped my case and added some lian li infinity fans and Asia horse cable extensions to my MOBO and GPU. The error doesn't happen too often either maybe once or twice a day regardless of load.

 

So far Ive tried updating BIOS, Updating chip set, updating Windows 10, and updating GPU drivers. Ive also tried running Windows Memory Diagnostic (No Errors with EXPO enabled at 6000mhz CL30) and re-seating my RAM. I don't havce spare components to test everything seperately unfortunately so Im at a loss. Any help is aprecciated, thanks.

 

Specs: https://pcpartpicker.com/list/WJz8DZ

[ArushM]

17 minutes ago, downinthemorgue said:

Hey all,

 

As the title suggests I've gotten kmode_exception_not_handled error without a BSOD occurring (Got this from WhoCrashed). Instead, randomly my PC will freeze up and restart with my MOBO logo loading into windows as if I just turned on the PC from a power off state even when Im not doing anything intensive. It's important to know this only started happening after I swapped my case and added some lian li infinity fans and Asia horse cable extensions to my MOBO and GPU. The error doesn't happen too often either maybe once or twice a day regardless of load.

 

So far Ive tried updating BIOS, Updating chip set, updating Windows 10, and updating GPU drivers. Ive also tried running Windows Memory Diagnostic (No Errors with EXPO enabled at 6000mhz CL30) and re-seating my RAM. I don't havce spare components to test everything seperately unfortunately so Im at a loss. Any help is aprecciated, thanks.

 

Specs: https://pcpartpicker.com/list/WJz8DZ

Sounds like cache instability, do you have a X3D chip?

[downinthemorgue]

4 minutes ago, ArushM said:

Sounds like cache instability, do you have a X3D chip?

Yes I have a 7800x3d

[ArushM]

1 minute ago, downinthemorgue said:

Yes I have a 7800x3d

Ok so these chips have some issues with their V-Cache (the thing that makes the X3D part) making the chip unstable, it should be fixed with a BIOS update, but if that doesn't help send it back to AMD and ask for a new one

[downinthemorgue]

4 minutes ago, ArushM said:

Ok so these chips have some issues with their V-Cache (the thing that makes the X3D part) making the chip unstable, it should be fixed with a BIOS update, but if that doesn't help send it back to AMD and ask for a new one

I already updated my bios to f21, same issue. I'll probably send the chip back to AMD if I can't fix it with anything else.

[ArushM]

Just now, downinthemorgue said:

I already updated my bios to f21, same issue. I'll probably send the chip back to AMD if I can't fix it with anything else.

Disable fast startup in control panel and BIOS too, see if that helps things

[downinthemorgue]

35 minutes ago, ArushM said:

Disable fast startup in control panel and BIOS too, see if that helps things

I did so as well as reset my Ram to default, I'll update in the morning, Thanks for the advice!

[ArushM]

2 minutes ago, downinthemorgue said:

I did so as well as reset my Ram to default, I'll update in the morning, Thanks for the advice!

NP good luck and goodnight

[downinthemorgue]

12 hours ago, ArushM said:

NP good luck and goodnight

An Update: My PC crashed even after disabling EXPO and fast startup. What im trying next is updating my BIOS again but this time using the QFlash feature instead of GCC application like I did for BIOS f21. So far so good, will update later.

[Bjoolz]

If you still crash, go to C:\Windows\Minidump and check if you have any minidump files. If you do, go back to the Windows folder and copy the Minidump folder itself to the Downloads folder (You can use the desktop if you don't have OneDrive syncing files). Zip the copied folder and attach it to a post. Please follow the instructions to the letter as Windows doesn't like you messing with files in this location.

[downinthemorgue]

An update to the situation:

 

Hey all,

 

Turns out my issue was 1) a bad seating on the GPU and 2) a badly seated sata connection to an NZXT controller. Thanks for all the help and hopefully this helps somebody in the future.