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Issues with a new PC

bobby3dse
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I recently built a new pc for a friend and I’m having some issues. Every once in a while the pc will either turn off or just have the screen go black. When we turn it on, the indicator lights show the GPU as the error. I don’t know what’s wrong with it. 
 

Specs: ryzen 5 7600x

Cooler master hyper 622

corsair vengeance rgb 32gb(2x16) 6000mt/s

gigabyte b650 eagle ax 

gigabyte aero rtx 4060 

corsair rm650 (2023)

nzxt h6 flow

 

the only thing I’ve changed in the bios is enabling xmp. It runs windows 11 home. 
thanks for the help! 

| Mark Solutions as Solutions | Just Because Nobody's Replied Doesn't Mean Nobody's Thinking | Refresh Often| Bottleneck Calculators are BS|

Main System: CPU: Intel Core i5-12600K/ COOLER: Be Quiet! Pure Rock Slim 2/ RAM: 32GB (2x 16GB) Corsair Vengeance LPX DDR4 3600MHz/ GPU: MSI RTX 3070 LHR Ventus 2x OC/ SSD1: 512GB NVMe M.2 SSD & SSD2: SK Hynix P41 2TB/ Case: Fractal Pop! Air (Black RGB TG Clear Tint)/ PSU: EVGA SuperNOVA 750 P2/ MOBO: AsRock Z690 Phantom Gaming 4

Temps under load: CPU: Under Cinebench r23 looped for 30 minutes, temps reach around 60-67 C (140-152.6 F)

GPU: Under Fur Mark for 45 minutes, temps reach around 71-74 C (161.6-178.4 F)

 

Second System: CPU: Intel Core i7-4960x/ COOLER: Old Corsair 120mm AIO/ RAM: 32GB (4x 8GB) Corsair Vengeance DDR3 1600MHz/ GPU: AMD Radeon PRO W5700 GPU/ SSD: 250GB Samsung SATA SSD & HDD: WD Blue 500GB/ Case: Thermaltake Level 10 GTS/ PSU: Corsair RM1000X

Temps under load: CPU: Under Cinebench r23 looped for 30 minutes, temps reach around 60-65 C

GPU: Under Fur Mark for 45 minutes, temps reach around 69-73 C (156.2-163.4 F)

 

Laptop: Lenovo IdeaPad Gaming 3i 15IMH05 (Intel Core i5-10300H, 16GB DDR4 2933MHz, Nvidia GeForce GTX 1650 Ti, 500GB NVMe M.2 SSD & 500GB SATA SSD)

Temps under load: CPU: Under Cinebench r20 looped for 30 minutes, temps reach around 87-92 C (188.6-197.6 F)

GPU: Under Fur Mark for 45 minutes, temps reach around 81-84 C (177.8-183.2 F)

 

NAS: I converted an older Advantech PC used for X-Ray machines to hold a hard drive or two. CPU: i7-6700 with whatever cooler was in the Advantech chassis/ RAM: 32GB Generic DDR4-2666/ SSD: Samsung 250GB SATA SSD/ HDD: 2TB Seagate random HDD 

 

Phone: iPhone SE 2 (2020 version)

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3 minutes ago, tkitch said:

check event viewer after a crash and see if it points to anything specific.

 

You can always try a complete DDU wipe and reinstall to see if it helps. 

Thanks for the info! When I get a chance, I'll try that and see what happens. 

| Mark Solutions as Solutions | Just Because Nobody's Replied Doesn't Mean Nobody's Thinking | Refresh Often| Bottleneck Calculators are BS|

Main System: CPU: Intel Core i5-12600K/ COOLER: Be Quiet! Pure Rock Slim 2/ RAM: 32GB (2x 16GB) Corsair Vengeance LPX DDR4 3600MHz/ GPU: MSI RTX 3070 LHR Ventus 2x OC/ SSD1: 512GB NVMe M.2 SSD & SSD2: SK Hynix P41 2TB/ Case: Fractal Pop! Air (Black RGB TG Clear Tint)/ PSU: EVGA SuperNOVA 750 P2/ MOBO: AsRock Z690 Phantom Gaming 4

Temps under load: CPU: Under Cinebench r23 looped for 30 minutes, temps reach around 60-67 C (140-152.6 F)

GPU: Under Fur Mark for 45 minutes, temps reach around 71-74 C (161.6-178.4 F)

 

Second System: CPU: Intel Core i7-4960x/ COOLER: Old Corsair 120mm AIO/ RAM: 32GB (4x 8GB) Corsair Vengeance DDR3 1600MHz/ GPU: AMD Radeon PRO W5700 GPU/ SSD: 250GB Samsung SATA SSD & HDD: WD Blue 500GB/ Case: Thermaltake Level 10 GTS/ PSU: Corsair RM1000X

Temps under load: CPU: Under Cinebench r23 looped for 30 minutes, temps reach around 60-65 C

GPU: Under Fur Mark for 45 minutes, temps reach around 69-73 C (156.2-163.4 F)

 

Laptop: Lenovo IdeaPad Gaming 3i 15IMH05 (Intel Core i5-10300H, 16GB DDR4 2933MHz, Nvidia GeForce GTX 1650 Ti, 500GB NVMe M.2 SSD & 500GB SATA SSD)

Temps under load: CPU: Under Cinebench r20 looped for 30 minutes, temps reach around 87-92 C (188.6-197.6 F)

GPU: Under Fur Mark for 45 minutes, temps reach around 81-84 C (177.8-183.2 F)

 

NAS: I converted an older Advantech PC used for X-Ray machines to hold a hard drive or two. CPU: i7-6700 with whatever cooler was in the Advantech chassis/ RAM: 32GB Generic DDR4-2666/ SSD: Samsung 250GB SATA SSD/ HDD: 2TB Seagate random HDD 

 

Phone: iPhone SE 2 (2020 version)

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26 minutes ago, bobby3dse said:

I recently built a new pc for a friend and I’m having some issues. Every once in a while the pc will either turn off or just have the screen go black. When we turn it on, the indicator lights show the GPU as the error. I don’t know what’s wrong with it. 
 

Specs: ryzen 5 7600x

Cooler master hyper 622

corsair vengeance rgb 32gb(2x16) 6000mt/s

gigabyte b650 eagle ax 

gigabyte aero rtx 4060 

corsair rm650 (2023)

nzxt h6 flow

 

the only thing I’ve changed in the bios is enabling xmp. It runs windows 11 home. 
thanks for the help! 

GPU may be faulty and causing the PSU protections to trip.  Since it's bypassing the BSOD error and going directly to OFF.... may be worth looking at.  Try another GPU if you can get your hands on one from a friend.

"Do what makes the experience better" - in regards to PCs and Life itself.

 

Onyx: AMD Ryzen 7 7800x3d / ASRock Taichi 7900xtx OC / Gigabyte B650 AORUS Pro AX / G. Skill Flare X5 6000CL36 64GB (4x16GB) / Samsung 980 1TB x3 / Super Flower Leadex V Platinum Pro 1000 / EK-AIO 360 Basic / Fractal Design North XL (black mesh) / AOC AGON 35" 3440x1440 100Hz / Mackie CR5BT / Corsair Virtuoso SE / Cherry MX Board 3.0 / Logitech G502 - https://valid.x86.fr/my9nnr

 

7800X3D - PBO -30 all cores, 4.90GHz all core, 5.05GHz single core, Cinebench 23: 18401 multi, 1779 single

 

Sage: Ryzen 7800X3D - Gigabyte B650 Gaming X V2 - ASRock Steel Legend 7900GRE - G. Skill Flare X5 32GB 6000CL32 - TeamGroup MP44L 2TB - Super Flower Leadex Platinum SE 1000w - NZXT H5 Elite

 

Emma: i9 9900K @5.1Ghz - MSI 6900XT Gaming X Trio - Gigabyte AORUS Z370 Gaming 5 - G. Skill Ripjaws V 32GB 3200CL16 - 750 EVO 512GB + 2x 860 EVO 1TB (RAID0) - Super Flower Combat FG 850w - Thermaltake Water 3.0 Ultimate 360mm - Fractal Design Define R6 - TP-Link AC1900 PCIe Wifi

 

Raven: AMD Ryzen 5 5600X3D - ASRock B550M Pro4 - G. Skill Ripjaws V 16GB 3200Mhz - XFX Radeon RX6650XT - Samsung 980 1TB + Crucial MX500 1TB - Cudy AX3000 PCIe Wifi 6 - Gigabyte GP-P450B PSU -  Cooler Master MasterBox Q300L -  Samsung 27" 1080p

 

Plex: AMD Ryzen 5 5600 - Gigabyte B550M AORUS Elite AX - G. Skill Ripjaws V 16GB 2400Mhz - MSI 1050Ti 4GB - Crucial P3 Plus 500GB + WD Red NAS 4TBx2 - TP-Link AC1200 PCIe Wifi - EVGA SuperNova 650 P2 - ASUS Prime AP201 - Spectre 24" 1080p

 

GF Rig: Steam Deck 512GB OLED, Vizio 43" 4K TV

 

OnePlus Ecosystem: 

OnePlus 11 5G - 16GB RAM, 256GB NAND, Eternal Green

OnePlus Watch 2 - Radiant Steel

OnePlus Buds Pro 2 - Eternal Green

 

Other Tech:

- 2021 Volvo S60 Recharge T8 Polestar Engineered - 415hp/495tq 2.0L 4cyl. turbocharged, supercharged and electrified.

- Lenovo 720S Touch 15.6" - i7 7700HQ, 16GB RAM 2400MHz, 512GB NVMe SSD, 1050Ti, 4K touchscreen

- MSI GF62 15.6" - i7 7700HQ, 16GB RAM 2400 MHz, 256GB NVMe SSD + 1TB 7200rpm HDD, 1050Ti

 

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16 minutes ago, Dedayog said:

GPU may be faulty and causing the PSU protections to trip.  Since it's bypassing the BSOD error and going directly to OFF.... may be worth looking at.  Try another GPU if you can get your hands on one from a friend.

Thanks for the info. I have a couple GPUs I can swap in and try, I'll post an update or something if I have any more problems. 

| Mark Solutions as Solutions | Just Because Nobody's Replied Doesn't Mean Nobody's Thinking | Refresh Often| Bottleneck Calculators are BS|

Main System: CPU: Intel Core i5-12600K/ COOLER: Be Quiet! Pure Rock Slim 2/ RAM: 32GB (2x 16GB) Corsair Vengeance LPX DDR4 3600MHz/ GPU: MSI RTX 3070 LHR Ventus 2x OC/ SSD1: 512GB NVMe M.2 SSD & SSD2: SK Hynix P41 2TB/ Case: Fractal Pop! Air (Black RGB TG Clear Tint)/ PSU: EVGA SuperNOVA 750 P2/ MOBO: AsRock Z690 Phantom Gaming 4

Temps under load: CPU: Under Cinebench r23 looped for 30 minutes, temps reach around 60-67 C (140-152.6 F)

GPU: Under Fur Mark for 45 minutes, temps reach around 71-74 C (161.6-178.4 F)

 

Second System: CPU: Intel Core i7-4960x/ COOLER: Old Corsair 120mm AIO/ RAM: 32GB (4x 8GB) Corsair Vengeance DDR3 1600MHz/ GPU: AMD Radeon PRO W5700 GPU/ SSD: 250GB Samsung SATA SSD & HDD: WD Blue 500GB/ Case: Thermaltake Level 10 GTS/ PSU: Corsair RM1000X

Temps under load: CPU: Under Cinebench r23 looped for 30 minutes, temps reach around 60-65 C

GPU: Under Fur Mark for 45 minutes, temps reach around 69-73 C (156.2-163.4 F)

 

Laptop: Lenovo IdeaPad Gaming 3i 15IMH05 (Intel Core i5-10300H, 16GB DDR4 2933MHz, Nvidia GeForce GTX 1650 Ti, 500GB NVMe M.2 SSD & 500GB SATA SSD)

Temps under load: CPU: Under Cinebench r20 looped for 30 minutes, temps reach around 87-92 C (188.6-197.6 F)

GPU: Under Fur Mark for 45 minutes, temps reach around 81-84 C (177.8-183.2 F)

 

NAS: I converted an older Advantech PC used for X-Ray machines to hold a hard drive or two. CPU: i7-6700 with whatever cooler was in the Advantech chassis/ RAM: 32GB Generic DDR4-2666/ SSD: Samsung 250GB SATA SSD/ HDD: 2TB Seagate random HDD 

 

Phone: iPhone SE 2 (2020 version)

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