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My windows 11 laptop had an error and I had to reset it. At the end of the reset process a bitlocker screen popped up and before I could put in tbe code my laptop shut off.

 

Now it ask for a code when I power it on, I put it in then it starts booting saying "preparing" then restarts putting me into an infinite loop

 

I'm trying to avoid wiping the drive and putting on a new install of windows 11 cause I Don't own a product key

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37 minutes ago, xXDuckzXx said:

My windows 11 laptop had an error and I had to reset it. At the end of the reset process a bitlocker screen popped up and before I could put in tbe code my laptop shut off.

 

Now it ask for a code when I power it on, I put it in then it starts booting saying "preparing" then restarts putting me into an infinite loop

 

I'm trying to avoid wiping the drive and putting on a new install of windows 11 cause I Don't own a product key

You cannot unlock the drive without a recovery key. 

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https://linustechtips.com/topic/1575464-bitlocker-boot-loop/#findComment-16456160
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Use the link on screen (https://aka.ms/myrecoverykey) to login to your microsoft account on a different device. Navigate to BitLocker where you should be able to see the key, like this:

 The BitLocker recovery keys panel in a Microsoft Account.

 

Enter that key in after you press enter and you should be good.

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