Ethernet not working?

[Hendricks3]

I just turned on my pc and i noticed that my 2.5gb ethernet port on my asus tuf b550m mobo just stop working. First i thought it was the cable that maybe got cooked but i tried the same cable with an usb to gigabit and it works totally fine. Thoughts?

 

any help would be greatly appreciate it

[YoungBlade]

It could still be that the cable was damaged to the point that it can't do 2.5GbE while still being able to handle gigabit. However, if that were the case, it should still function for gigabit speeds when connected to the motherboard.

 

Have you tried reinstalling the drivers for the Ethernet from Asus' website?

[Hendricks3]

No i havent i just noticed it not working today a little bit ago

[GuiltySpark_]

Is the adapter functioning at all? Device Manager > Network Adapters. Is it in the list? 

 

Windows key > ncpa.cpl > Enter

 

Does it show up in there?

[Hendricks3]

4 minutes ago, GuiltySpark_ said:

Is the adapter functioning at all? Device Manager > Network Adapters. Is it in the list? 

 

Windows key > ncpa.cpl > Enter

 

Does it show up in there?

it does in both 

[GuiltySpark_]

11 minutes ago, Hendricks3 said:

it does in both 

Right click it > Status. 

 

[Hendricks3]

3 minutes ago, GuiltySpark_ said:

Right click it > Status. 

 

its grayed out

[GuiltySpark_]

2 minutes ago, Hendricks3 said:

its grayed out

Usually when there is no cable detected. Either what you're plugged into on the other end is dead, the cable is bad or there is a physical problem with the NIC. You should at the very least delete and reinstall the NIC's drivers.

[Hendricks3]

1 minute ago, GuiltySpark_ said:

Usually when there is no cable detected. Either what you're plugged into on the other end is dead, the cable is bad or there is a physical problem with the NIC. You should at the very least delete and reinstall the NIC's drivers.

how do i do that efficiently and w/o having w10 keep old drivers or anything with all drivers on it