please help with bsod

[francey96]

 

Bsod error code 0x0000124? 

 

hey i recently got my custom pc from vibox(i am trying to contact them) and when playing game after about half an hour am getting bsod error code 0x0000124 this can also happen when watching videos and can happend from 2 minutes into game or 1 hour . ive checked my temperatures and my cpu is 22-28 idle and 32-40 in game any help to resolve this problem would be appreciated 
my pc specs 


- 1 x Creative Sound Blaster Z 5.1 PCI-E Sound Card 
- Corsair RM850 850w 80+ Gold Modular PSU 
- NZXT Phantom 630 White High Power Enthusiast Case 
- Corsair Hydro H100i Ultimate Liquid CPU Cooler 
- 1 x Internal LED Lighting Kit - Blue 
- Microsoft Windows 7 Home Premium 64bit (could it be possible to get 
this installed when built please ? 
- 1 x SD Memory Card Reader 
- 1 x 4 x Extra USB 2.0 Back Ports - PCI Card 
- 1 x 240GB Corsair Force LS Solid State Drive *(primary hard drive)* 
- 1 x 2TB (2000GB) Sata III Hard Drive*(secondry hard drive )* 
- 16GB Corsair Vengeance 1600MHz Gaming RAM (Blue) 
- Nvidia GeForce GTX 780 Ti 3GB Graphics Card 
- Gigabyte Z87X-UD3H Motherboard 
- 1 x LiteOn DVD-RW & BluRay-RW Combo Optical Drive 
- 4.3GHz Intel Core i7 4770K 4-Core Haswell CPU *Overclocked* 
- £60 PC Build Charge, FREE UK Delivery, FREE Shockproof Packaging +

 

[soup]

0x0000124 usually indicates a hardware error [1].  If, as you say, you have just got the system refer it back to the manufacturer for a within warranty repair.

 

There are some trouble shooting steps (update drivers, ensure adequate cooling, remove overclock etc.) but if system has never worked properly refer it back to the assembler.

 

[1] Occasionaly there will be a false positive were a piece of hardware isn't in distress but Windows 'thinks' it is.  AFAIK this hasn't been reported on 7 though.

 

EDIT :- I don't know how amenable the assemblers are to warranty repairs/replacements.  Phone them first to see what they suggest they may well say update the drivers.

(probably no significant difference but do as they say may avoid postage/carriage costs).

Any cooling issues, overclock (unless you did it yourself) is up to them but they may say "remove X and all should be hunky dory" (if you feel confident do that as opposed to POSSIBLY getting stung for postage costs).

 

A lot of costs will depend on if it is a return to base warranty or an on-site one.

 

It's a 'sore one' but in a year or so you will laugh, chin up and best of luck. :mellow:

[francey96]

yeh i think i will got to package it back up now (((

[SunriseRedeemer]

I'd think it was either RAM or the graphics card.. Try putting memtest x86 on a flash drive and running it for a few hours to see if it generates any errors, have you made sure you have the latest graphics drivers?

 

http://www.memtest86.com/