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malware destroyed my windows

Go to solution Solved by Needfuldoer,

As long as you have an external drive big enough, you can copy your files off.

 

You'll need to make a live Linux boot drive using Rufus on another computer, then boot the laptop off of that. (I recommend Ubuntu MATE, since it's easy to use.)

 

Once you're booted into that environment, you can copy files from your internal SSD onto the external drive. Start with your user profile folder inside C:\Users, then poke around for files stored in any other folders. (For example, if you have a big Steam library you don't want to re-download, and you have enough local storage space for it, copy your Steamapps folder to your external drive too.)

 

Once you're absolutely sure you have everything, you can format your internal SSD and reinstall Windows.

 

If you want to be extra safe, either take an image of your entire drive as-is, or buy a new blank SSD and install Windows onto that.

 

Once you're back up and running, scan your backup drive for viruses before copying anything back into the clean Windows install.

i  did install this virus by accident so the computer shutdown and when turned it on it wont boot evan the windows logo didn't show up so i did burn win on a usb and tried to use a restore point or image recovery but there was none, after that i followed a YouTube video on how to rebuild the image using dism and sfc(https://youtu.be/EdgzHS7poIc?si=ct9dKYM7hEW8Z4Lt) and it says that it was successful but didnt fix anything so is there anything i can do to get my files i don't want to format 

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As long as you have an external drive big enough, you can copy your files off.

 

You'll need to make a live Linux boot drive using Rufus on another computer, then boot the laptop off of that. (I recommend Ubuntu MATE, since it's easy to use.)

 

Once you're booted into that environment, you can copy files from your internal SSD onto the external drive. Start with your user profile folder inside C:\Users, then poke around for files stored in any other folders. (For example, if you have a big Steam library you don't want to re-download, and you have enough local storage space for it, copy your Steamapps folder to your external drive too.)

 

Once you're absolutely sure you have everything, you can format your internal SSD and reinstall Windows.

 

If you want to be extra safe, either take an image of your entire drive as-is, or buy a new blank SSD and install Windows onto that.

 

Once you're back up and running, scan your backup drive for viruses before copying anything back into the clean Windows install.

I sold my soul for ProSupport.

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Slight variation on the above: you can use the opportunity to upgrade your storage with a new larger SSD and clean-install Win-OS to that. Don't set up anything yet, except anti-virus and anti-malware tools. Then use the old drive (the one that came from this machine) in an external dock and scan thoroughly. Once reported clean, copy your files from the old disk to the new one. Keep the old disk as backup.

"You don't need eyes to see, you need vision"

 

(Faithless, 'Reverence' from the 1996 Reverence album)

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28 minutes ago, Needfuldoer said:

As long as you have an external drive big enough, you can copy your files off.

 

You'll need to make a live Linux boot drive using Rufus on another computer, then boot the laptop off of that. (I recommend Ubuntu MATE, since it's easy to use.)

 

Once you're booted into that environment, you can copy files from your internal SSD onto the external drive. Start with your user profile folder inside C:\Users, then poke around for files stored in any other folders. (For example, if you have a big Steam library you don't want to re-download, and you have enough local storage space for it, copy your Steamapps folder to your external drive too.)

 

Once you're absolutely sure you have everything, you can format your internal SSD and reinstall Windows.

 

If you want to be extra safe, either take an image of your entire drive as-is, or buy a new blank SSD and install Windows onto that.

 

Once you're back up and running, scan your backup drive for viruses before copying anything back into the clean Windows install.

unfortunately that is not a option 

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4 minutes ago, Mascarad ninja said:

unfortunately that is not a option 

What isn't? Why not?

 

Booting a live Linux and copying your files to a lifeboat drive?

 

Buying a new, blank SSD and installing Windows onto it, then copying your files off the old SSD?

 

That's how you save files from a Windows install that won't boot.

 

You can try installing Windows onto the existing partition, but in my experience that causes more problems than it solves. Even if it works, it takes longer than a clean install and there are always weird, lingering issues left behind. It won't import your old user profile either.

 

You attempted System Restore and a repair-in-place Windows install, and neither solved the problem. That Windows installation is done, the only guaranteed way to fix it is to salvage your files, reformat, reinstall, and copy everything back.

I sold my soul for ProSupport.

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31 minutes ago, Needfuldoer said:

What isn't? Why not?

 

Booting a live Linux and copying your files to a lifeboat drive?

 

Buying a new, blank SSD and installing Windows onto it, then copying your files off the old SSD?

 

That's how you save files from a Windows install that won't boot.

 

You can try installing Windows onto the existing partition, but in my experience that causes more problems than it solves. Even if it works, it takes longer than a clean install and there are always weird, lingering issues left behind. It won't import your old user profile either.

 

You attempted System Restore and a repair-in-place Windows install, and neither solved the problem. That Windows installation is done, the only guaranteed way to fix it is to salvage your files, reformat, reinstall, and copy everything back.

what you suggested is great but it isn't a option for me because of the buying part,in my country the prices of anything pc releted is off the roof and i am just a Brook college freshman but i guess i will just format 

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13 minutes ago, Mascarad ninja said:

what you suggested is great but it isn't a option for me because of the buying part,in my country the prices of anything pc releted is off the roof and i am just a Brook college freshman but i guess i will just format 

A live Linux environment would also let you upload anything important onto a cloud service like Dropbox or Google Drive.

I sold my soul for ProSupport.

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1 hour ago, Mascarad ninja said:

what you suggested is great but it isn't a option for me because of the buying part,in my country the prices of anything pc releted is off the roof and i am just a Brook college freshman but i guess i will just format 

Someone else might have a flash drive that you can use.

"It pays to keep an open mind, but not so open your brain falls out." - Carl Sagan.

"I can explain it to you, but I can't understand it for you" - Edward I. Koch

"I didn't die! I performed a tactical reset!" - Apollolol

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