I have a new build and after installing amd drivers my io/bt and wifi stopped working

[Diogo839]

So i build a new pc, but im having problems in windows 11. 

 

So when i open windows 11 my blue usb stop working my wifi and bt works for a few minutes. 

 

My build is:

 

cpu: ryzen 5 7600

mobo: msi b650 gamming plus wifi

GPU: gigabyte Geforce 4070

storage: WD_black sn770 mvme 1TB

Ram: T-force Delta ddr5 32g 5200MHz

Cooler: nox Hummer m-360 argb

Case: lian li 216

 

At this moment i already tried about everting possible like:

 

• update bios
• install the most recent drivers amd chipset drivers
• clear cmos
• remove controllers from device manager
• remove pc parts (like gpu ) to check for changes
• check if any usb is physically damage
• command line commands
• check if io shield is making short shorkits 
• etc..

nothing of the above have worked. The only error that i found in w11 is error 24 in my AMD USB 3.20 eXtensible Host Controller that only appears when everting fails and some usb over current erros when i boot my pc.

 

So can anyone help me with this issue?

[Tetras]

Is your BT/Wifi onboard?

 

Are you using MSI software to install the drivers, or doing it manually?

 

Did you download the drivers direct from MSI's website?

https://www.msi.com/Motherboard/B650-GAMING-PLUS-WIFI/support#driver

 

4 minutes ago, Diogo839 said:

• check if any usb is physically damage

Including the internal headers?

 

5 minutes ago, Diogo839 said:

some usb over current erros when i boot my pc.

What USB devices do you have connected?

[Diogo839]

5 minutes ago, Tetras said:

Is your BT/Wifi onboard?

 

Are you using MSI software to install the drivers, or doing it manually?

 

Did you download the drivers direct from MSI's website?

https://www.msi.com/Motherboard/B650-GAMING-PLUS-WIFI/support#driver

 

Including the internal headers?

 

What USB devices do you have connected?

wifi and bt are onboard.

 

I started by using the MSI's website drivers but when i started having this problems i started using the ones offered by amd website.

 

i checked the internal headers pins and seem to be alright

 

right now im only using a keyboard and mouse 

 

Is it possible that is an ram issue?

 

[Tetras]

2 minutes ago, Diogo839 said:

Is it possible that is an ram issue?

I wouldn't have thought so, 5200 is very easy to run.

[OddOod]

Welcome to the forums!
 

I'd try a clean windows install. Also, what PSU are you using?

[Diogo839]

3 minutes ago, OddOod said:

Welcome to the forums!
 

I'd try a clean windows install. Also, what PSU are you using?

corsair 750 wats

 

well i didn't tried that yet 

[Diogo839]

if windows clean install fails is there any solution?

[Diogo839]

Well i install w11 and w10 and the problema persisted