My WiFi won't run at WiFi 6

[Zuhyy6]

I have a TPLINK Archer TX50E AX3000 WiFi 6E wireless adaptor. My router is a Virgin Media Hub 5 WiFi 6. I've enabled WiFi 6 in my network settings but my WiFi keeps running at WiFi 5. Once in a while (lets say like once in a month) it will randomly switch to WiFi 6 but will go back to 5 the next day. How do I fix this?

[Kilrah]

Are you connecting to the 5GHz network? Have you ever connected to the 2.4GHz one? If so "forget" it from your devices so they only connect to the 5GHz one.

[Zuhyy6]

12 minutes ago, Kilrah said:

Are you connecting to the 5GHz network? Have you ever connected to the 2.4GHz one? If so "forget" it from your devices so they only connect to the 5GHz one.

The only one that comes as an option is the 5ghz one but it should be 6ghz because my router is WiFi 6 and my adapter is 6E. I did forget all wi-fi's from my pc then reconnect but it is still at WiFi 5

[Eigenvektor]

6 minutes ago, Zuhyy6 said:

The only one that comes as an option is the 5ghz one but it should be 6ghz because my router is WiFi 6 and my adapter is 6E. I did forget all wi-fi's from my pc then reconnect but it is still at WiFi 5

If your router is Wi-Fi 6, then it'll only support the 5 GHz band. You need 6E to get the additional 6 GHz band. But you don't need to use the 6 GHz band to get Wi-Fi 6 speeds.

 

How do you figure it is running at Wi-Fi 5? Are you running a speed test, looking at network settings of Windows, or something else?

[Zuhyy6]

1 hour ago, Eigenvektor said:

How do you figure it is running at Wi-Fi 5? Are you running a speed test, looking at network settings of Windows, or something else?

Network settings says it

Quote

If your router is Wi-Fi 6, then it'll only support the 5 GHz band. You need 6E to get the additional 6 GHz band. But you don't need to use the 6 GHz band to get Wi-Fi 6 speeds.

But sometimes it randomly switches to 6ghz

[Alex Atkin UK]

10 hours ago, Zuhyy6 said:

Network settings says it

But sometimes it randomly switches to 6ghz

This has to be a UI glitch, the Hub 5 does not support 6Ghz!

https://www.virginmedia.com/broadband/existing-customer-deals/hub

 

Even if it did, it likely would only work in the same room as the Hub.

 

WiFi 6 != 6Ghz, WiFi 6 works on 2.4Ghz and 5Ghz, WiFi 6e adds 6Ghz support.