Connectivity issue

[MightyP0tat0]

So I have the Asus rog b550 gaming wifi 2 board and whenever I play a game or do anything straining on my PC all of my wireless devices and Wi-Fi will just kill and disconnect my Bluetooth headset stops working my wifi disconnect and my mouse disconnects untill I restart my PC everything will work again I've tried downloading driver updating them and even completely different drivers and I still can't figure it out is my motherboard defective or is this a fixable issue

[JonS77]

Hard to say. Anything could be the cause. Something could be shorting something. You need to do a lot of troubleshooting by removing every possible cause to find out.

 

You know you should be using an ethernet connection for games anyway, nothing can replace the reliability of a lan cable. Not just for games, I would always prefer to have my desktop wired to the router. If you can do that, just do that instead.

[CameronPDX]

That does sound like a motherboard issue. Sounds like the USB ports, wifi, and Bluetooth are all going out under strain? Not sure what would cause that. But it does sound like it's the motherboard. 

What cpu and gpu are you using? Do they seem to continue functioning as normal?

Might check for shorts on the back of the board. I've seen all sorts of problems from a spare screw that fell behind the motherboard before. 

[CameronPDX]

I have also had XMP settings cause issues on this generation of boards. I haven't had an issue like this, but it might be something to check in your bios. 

Problems I normally have with XMP is windows memory crashes under strain, but I've seen motherboards do weirder things before. The XMP should be off by default. Might turn it on and see if you still have the issue. If it's on maybe shut it off and also check that.

[MightyP0tat0]

I will try that I'm running a Ryzen 7 5700x with a 2070 super and they do function as normal my mouse will stop working witch is connected via wireless dongle but my keyboard will still work it's the weirdest issue but otherwise I think I might unfortunately just have to exercise the warranty and get a different board