Windows Laptop Black Out

[ahuckphin]

I have a laptop: Asus A409F running Windows 10 22H2. 

 

It is experiencing issue with random black screen of death.

 

To recover, I'll have to force shutdown. 

 

Thus far:
- I've read through the Event Viewer. It captures that the system unexpectedly shutdown from the force shutdown but no other events to suggest cause of issue

- I've ran AIDA64 albeit only for 5 minutes and detected no CPU thermal throttling 

- There is ample available disk space

- I've ran MEMTEST before (although a few months ago), no errors detected 

 

What else should I investigate? 

[TheLANguy]

Have you checked if windows hibernate could be causing it?

I had an issue on my laptop where the screen went black after 5 minutes from booting up.

[ahuckphin]

On 10/3/2023 at 10:38 PM, TheLANguy said:

Have you checked if windows hibernate could be causing it?

I had an issue on my laptop where the screen went black after 5 minutes from booting up.

Windows Hibernate was not enabled