PROBLEM WITH DRIVER NVIDIA IN GEFORCE 3060 ?

[kelysilva]

The situation is as follows, the video card arrived on July 25th, I bought it through Mercado Livre (an online marketplace in Brazil). After a month, I noticed that it was experiencing an issue. When I was using a social network or a website (YouTube, Twitter, TikTok, Instagram, etc.), in some corner of the screen, randomly, the image would distort with small black squares (as shown in the attached image). It happened very quickly, almost imperceptibly at times. I performed some tests like checking if the card was properly seated, testing all the DisplayPort inputs, as well as just the HDMI input, and testing the cables, but the problem persisted. This issue doesn't occur with another video card. The problem is intermittent, meaning it doesn't happen all the time, but recently, it's been happening quite often. The black squares don't stay on the screen continuously; they appear and disappear rapidly, sometimes taking around 2 or 3 seconds at most. Testing it today (September 21st), it stayed on the screen for about 8 seconds. If it helps, it occurs more often when I'm watching TikTok videos, scrolling through Twitter posts, watching YouTube shorts, or even when I scroll rapidly up or down with the mouse on YouTube, for example.

I received a response about this from Galax:

"Other users with the same model of graphics card are experiencing the same issue; it is an error in the Nvidia driver, not a problem with the card, and we are not responsible for the drivers but rather an error in the driver update.Our suggestion is to use older drivers until the issue is resolved by Nvidia.

Thank you for your preference.

Sincerely,
GALAX BRAZIL"

I wanted to know if someone has ever experienced this issue and if it's indeed the driver. I also installed version 536.40 here and noticed that the problem occurred once. If someone has a solution, please let me know, or if I really need to insist with them regarding the warranty.