Freezing while gaming.

josuecardenas13 · September 5, 2023

Hi everyone, so I recently bought a new case (Lian Li O11DXL-X O11 Dynamic XL) because the one I had was too big (Obsidian Series 1000D Super-Tower Case) and I also replaced my fans (Thermaltake Riing Trio 12 RGB (14 fans total) to Corsair iCUE LINK QX120 RGB) (10 fans total)). Everything was working fine until I swapped everything to the new case. Ever since my parts swap I get 1 of 3 problems. The first problem, my PC freezes and restarts without a bluescreen or error message, Second problem, is my PC freezes but the mouse still works and I am able to click around but nothing is responsive, and when I try to shut down or restart, I'm just on the "shut off" or "Restart" screen for minutes or even hours if I were to let it sit. The third problem is that my PC is completely frozen. All 3 problems do have one thing in common the RGB on the RAM will freeze first, and/or the RGB on the fans will freeze and go to their default colors (both products are Corsair). I did notice that 2 of 3 problems only happen when I'm gaming for an hour or two (freeze and restart or completely freeze). I did do a couple of basic troubleshooting like looking for driver updates and removing 2 RAM sticks (this kind of fixed one of the issues which was freezing but the mouse was still responsive), so the problem only occurred when I had 4 RAM sticks on the mobo, I did try all 4 Ram sticks, 2 sticks at a time on all 4 slots to see if it was a bad RAM or a bad slot. And, I also heard that my fans consumed a lot of wattage but I can't find any info on how much they consume. Sorry for the long message, and thank you for your time and attention, TIA guys.

FYI: I did drop the PSU while swapping out the parts and the radiator hose was applying pressure on one of the RAM sticks, idk if one of those is the problem or if it's something else completely.

SPECS:

MPG X570 GAMING PRO CARBON WIFI
Corsair VENGEANCE RGB PRO DDR4 64GB (4x16GB) 3600MHz
PNY GeFORCE RTX 4090 24GB XLR8 Gaming
AMD RYZEN 9 5950x 16-core
NZXT Kraken 360mm AIO CPU Liquid Cooler
SAMSUNG 980 SSD 1TB PCle 3.0x4
SAMSUNG 870 QVO SATA III SSD 8TB
SAMSUNG 870 QVO SATA III SSD 6TB
Corsair iCUE LINK QX120 RGB 120mm Magnetic Dome RGB Fans (10 fans) with iCUE LINK System Hub
MSI MPG A1000G PCIE 5 & ATX 3.0 Gaming Power Supply