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I've had my pc for a few months now and have had crashing issues for a while. At first my screen would freeze then the colors would invert. So I reinstalled my windows(10) and that fixed the color inverting crashing but not the crashing as a whole. Now crashing will cause my screen to go black(most of the time. I still get BSOD when I'm not actively in a game) then it will put me back to the login to windows screen. I checked my event viewer recently and saw that all of the crashing was due to something listed under source as "kernel-power"(listed in picture). I was wondering if anyone could tell me what is possibly causing this and how to fix it. My friend thinks it's either the gpu or the power supply causing this.

Also I have checked and my d-ram is correct, and xmp is enabled

 

Part list: https://pcpartpicker.com/list/bw9FQ6.

disregard the msi motherboard it was faulty. I now have a Asus B550-Pro

The graphics card is second hand.

 

20230827_202047.jpg

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Essentially, Kernel-Power is saying: the computer lost power for some reason. It's difficult to say without starting to swap out components. It could be PSU, motherboard, etc. 

 

Start with software. Remove any overclocks you may have, reset BIOS, etc. Then from then start swapping out components, as you can and see if that fixes the issue. 

ask me about my homelab

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I know it's not a software issue because I've had a friend check all of my bios and it clears out, I'm also not overclocking. It must be a hardware issue. I know for a fact it is not the motherboard or the cpu. I'm swaping my gpu with a friends tomorrow and I'm also checking if the ssd is seated incorrectly(i didn't build my pc). The only thing I can't check is the psu. but thanks for the tips.

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As said above, kernel 41 could mean a lot of things. I had one not long ago, the issue turned out to be caused by motherboard failure.

Follow this steps to try pinpoint the issue, stop whenever you have no more crash during stress test.

1. DDU GPU drivers, install the latest WHQL one.

2. Clear CMOS, run with stock settings.

3. Rollback any recent drivers/OS update to the one before crashes start to happen.

4. Complete disassembly, re-plug every cable and components in the PC, plus cleaning if it is dirty.

Hardware tests outside of the case, put the motherboard on top of the motherboard box.

5. Start with RAM, 1 RAM stick at a time, try all sticks, try other slots, try a new RAM.

6. Try another GPU.

7. Try another PSU.

8. Try another motherboard.

9. Try another CPU.

 

These steps are based on how likely it is for something to fail or incompatible.

Occassionaly visits the forum when I have nothing to do at work.

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Kernel power 41 just means you had a sudden loss of power without windows requesting a shut down. That’s it. The issue can be software or hardware.

 

Since you know how to look at windows logs, see what the events are right before you get the kernel power error. You are looking for error and critical events.

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The built in Windows Reliability Monitor should help.

Bluescreenview and WhoCrashed might help.

M.S.C.E. (M.Sc. Computer Engineering), IT specialist in a hospital, 32+ years of gaming, 20+ years of computer enthusiasm, Geek, Trekkie, anime fan

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2 hours ago, BigAinsley407 said:

I have resolved the issue. I am now undervolting my gpu.

Huh? Undervolting your GPU prevented you from receiving Kernel Power events? I'm not sure how that works out. 

ask me about my homelab

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