HEEELLLLPPPP!!! GPU Issues!

[andy666uk]

Really struggling to figure out what’s wrong with my PC!

 

So, it works perfectly fine with a GTX 970 but crashes with a RTX  3060ti and a RTX 3070 even though the power supply is capable, and the temperatures are normal, I’ve switched out pretty much every component and it still crashes. It crashes in all games. Sometimes it will last an hour, other times it will crash within 5 minutes. Also experienced frame stutters. I am running at 1080p 144hz. It had previously been running OK for 2 years with the GTX 970 although I had noticed it hung on shutdowns a couple of times but thought nothing of it.

 

I sent the 3060ti back assuming it was faulty and bought a used RTX 3070 from CeX which had the same issues, so I took that back too although they tested and said it’s fine. Now I’m back with my GTX 970 and it is working fine.

 

In addition to the crashing, I started to experience startup and shutdown/restart issues. Sometimes it would display the CPU light and not post but would start OK after holding the power button and turning on again, other times it would just hang while shutting down/restarting. The 970 did have the same CPU light issues when I put it back in after the 3060ti, but they seem to have stopped now.

Crashes happen in all my games including Cyberpunk 2077, Assetto Corsa Competizione, Automobilista2, rFactor2, Beam.ng, Chernobylite and when using Heaven benchmark.

 

Things I have tried:

• Clean install of GPU drivers using DDU.
• Clean install of Windows to a new m.2 drive.
• Ran two power cables to the GPU (rather than one daisy chain cable).
• Flashed latest motherboard BIOS, cleared CMOS and cleared/reinstalled chipset drivers.
• Purchased a new PSU (Corsair RM750x) same issue so returned for refund.
• Purchased a new motherboard (MSI B550 Gaming Plus) Same issues (although saw more of the VRAM light than the CPU light) games still crashed so returned for refund.
• Purchased a new CPU (Ryzen 5 5600 to replace my Ryzen 5 3600) Kept as was thinking of upgrading anyway. Installed it onto my original motherboard, no CPU lights yet.
• Tested each stick of RAM individually, games still crashed on each stick.
• Tried with and without XMP profile, still crashed.
• Tested home power with mains plug tester (constant 243v while playing and crashing).
• Tested at friends’ houses (one said it ran OK for 2.5hrs, another it constantly crashed at).
• Sent to a PC specialist who claimed it was OK, said he’d stressed the CPU and re-seated it and tested all other components.
• Ran Memtest86+ which showed 800+ errors on Test #6 then passed the following day but then failed on the next pass and quit itself after 1000+ errors again on Test #6. But I’ve read the errors don’t always mean faulty RAM and my system still crashes which each stick on its own so I figured 4 faulty sticks was pretty unlikely.

Current system specs;

• MSI MPG Sekira 100R Case
• AMD Ryzen 5 5600 CPU

               (AMD Ryzen 5 3600 (Old CPU) will sell)

• Cooler Master Hyper 212 RGB Black Edition
• MSI MPG B550 Gaming Carbon Wi-Fi motherboard

               MSI MPG B550 Gaming Plus motherboard (didn’t help) returned for refund.

• Corsair TX650M Gold Rated PSU

               Corsair RM750x Gold Rated PSU (didn’t help) returned for refund.

• EVGA Nvidia GTX 970 OC (Works fine, doesn’t crash)

               MSI Gaming X Trio Nvidia RTX 3060ti (crashes) returned for refund.

               MSI Gaming X Trio Nvidia RTX 3070 (crashes) returned for store credit.

• 32gb Corsair Vengeance RGB PRO DDR4 3200hz RAM (4x8gb)
• Western Digital Black SN850 1tb m.2 SSD
• Adata SX8200 Pro 1tb m.2 SSD

So, I’m at a loss! I’ll buy a new GPU at some point but don’t hold out much hope it’ll work. I feel like it’s a power draw issue as the cards that are crashing are more power hungry, but my PSU should be able to handle it and the 750w I tried definitely should have.

 

Any advice greatly appreciated!

[PDifolco]

14 minutes ago, andy666uk said:

Really struggling to figure out what’s wrong with my PC!

 

So, it works perfectly fine with a GTX 970 but crashes with a RTX  3060ti and a RTX 3070 even though the power supply is capable, and the temperatures are normal, I’ve switched out pretty much every component and it still crashes. It crashes in all games. Sometimes it will last an hour, other times it will crash within 5 minutes. Also experienced frame stutters. I am running at 1080p 144hz. It had previously been running OK for 2 years with the GTX 970 although I had noticed it hung on shutdowns a couple of times but thought nothing of it.

 

I sent the 3060ti back assuming it was faulty and bought a used RTX 3070 from CeX which had the same issues, so I took that back too although they tested and said it’s fine. Now I’m back with my GTX 970 and it is working fine.

 

In addition to the crashing, I started to experience startup and shutdown/restart issues. Sometimes it would display the CPU light and not post but would start OK after holding the power button and turning on again, other times it would just hang while shutting down/restarting. The 970 did have the same CPU light issues when I put it back in after the 3060ti, but they seem to have stopped now.

Crashes happen in all my games including Cyberpunk 2077, Assetto Corsa Competizione, Automobilista2, rFactor2, Beam.ng, Chernobylite and when using Heaven benchmark.

 

Things I have tried:

• Clean install of GPU drivers using DDU.
• Clean install of Windows to a new m.2 drive.
• Ran two power cables to the GPU (rather than one daisy chain cable).
• Flashed latest motherboard BIOS, cleared CMOS and cleared/reinstalled chipset drivers.
• Purchased a new PSU (Corsair RM750x) same issue so returned for refund.
• Purchased a new motherboard (MSI B550 Gaming Plus) Same issues (although saw more of the VRAM light than the CPU light) games still crashed so returned for refund.
• Purchased a new CPU (Ryzen 5 5600 to replace my Ryzen 5 3600) Kept as was thinking of upgrading anyway. Installed it onto my original motherboard, no CPU lights yet.
• Tested each stick of RAM individually, games still crashed on each stick.
• Tried with and without XMP profile, still crashed.
• Tested home power with mains plug tester (constant 243v while playing and crashing).
• Tested at friends’ houses (one said it ran OK for 2.5hrs, another it constantly crashed at).
• Sent to a PC specialist who claimed it was OK, said he’d stressed the CPU and re-seated it and tested all other components.
• Ran Memtest86+ which showed 800+ errors on Test #6 then passed the following day but then failed on the next pass and quit itself after 1000+ errors again on Test #6. But I’ve read the errors don’t always mean faulty RAM and my system still crashes which each stick on its own so I figured 4 faulty sticks was pretty unlikely.

Current system specs;

• MSI MPG Sekira 100R Case
• AMD Ryzen 5 5600 CPU

               (AMD Ryzen 5 3600 (Old CPU) will sell)

• Cooler Master Hyper 212 RGB Black Edition
• MSI MPG B550 Gaming Carbon Wi-Fi motherboard

               MSI MPG B550 Gaming Plus motherboard (didn’t help) returned for refund.

• Corsair TX650M Gold Rated PSU

               Corsair RM750x Gold Rated PSU (didn’t help) returned for refund.

• EVGA Nvidia GTX 970 OC (Works fine, doesn’t crash)

               MSI Gaming X Trio Nvidia RTX 3060ti (crashes) returned for refund.

               MSI Gaming X Trio Nvidia RTX 3070 (crashes) returned for store credit.

• 32gb Corsair Vengeance RGB PRO DDR4 3200hz RAM (4x8gb)
• Western Digital Black SN850 1tb m.2 SSD
• Adata SX8200 Pro 1tb m.2 SSD

So, I’m at a loss! I’ll buy a new GPU at some point but don’t hold out much hope it’ll work. I feel like it’s a power draw issue as the cards that are crashing are more power hungry, but my PSU should be able to handle it and the 750w I tried definitely should have.

 

Any advice greatly appreciated!

Did you DDU then reinstall NVidia drivers ?

 

[johnt]

Reinstall Windows. Clean slate.

[Parsivan]

this is so confusing. by the things you are saying it looks like there's a problem with everything.

I would try to isolate the problem?!! i thought it could be motherboard or the cpu but you say you have changed both. 

 

can it be human error on your part?  

 

when you said you have sent it to your friends and a professional, did they just test the RTX3070 or was it the whole setup? maybe we can start again from there?

[Whatisthis]

Look up your windows system log in event viewer and filter for error and critical. Sort by timestamp. Post here.

[andy666uk]

11 hours ago, Whatisthis said:

Look up your windows system log in event viewer and filter for error and critical. Sort by timestamp. Post here.

I'll check if they're still there, I did a second clean windows install but I think I did run the 3070 so crash details should still be there.

[andy666uk]

13 hours ago, johnt said:

Reinstall Windows. Clean slate.

I'm on my 2nd clean Windows install

[andy666uk]

13 hours ago, PDifolco said:

Did you DDU then reinstall NVidia drivers ?

 

Yep, cleared old drivers with DDU then installed as clean install. Did this each time I switched cards.

[andy666uk]

13 hours ago, Parsivan said:

this is so confusing. by the things you are saying it looks like there's a problem with everything.

I would try to isolate the problem?!! i thought it could be motherboard or the cpu but you say you have changed both. 

 

can it be human error on your part?  

 

when you said you have sent it to your friends and a professional, did they just test the RTX3070 or was it the whole setup? maybe we can start again from there?

They tested the whole setup. Personally I think they got lucky as I've tried it at another friends and it crashed there too.

 

Bits have been in and out so many times and reconnected I don't think it is a loose connection or bad seating. My only thoughts are it is someway power related, but not insufficient or faulty PSU... or maybe something to do with the RAM? although all 4 sticks tested individually produce crashes with the 3070... surely all 4 haven't gone bad? Plus they work fine with the 970.

[Parsivan]

2 minutes ago, andy666uk said:

They tested the whole setup. Personally I think they got lucky as I've tried it at another friends and it crashed there too.

 

Bits have been in and out so many times and reconnected I don't think it is a loose connection or bad seating. My only thoughts are it is someway power related, but not insufficient or faulty PSU... or maybe something to do with the RAM? although all 4 sticks tested individually produce crashes with the 3070... surely all 4 haven't gone bad? Plus they work fine with the 970.

The best of luck to you man I hope this doesn't mentally break you it can be hard troubleshooting

[andy666uk]

17 hours ago, Whatisthis said:

Look up your windows system log in event viewer and filter for error and critical. Sort by timestamp. Post here.

From the time of the last crash before I removed the 3070 I got 3 nvlddmkm errors all at the same time as each other...

 

\Device\Video3
Graphics Exception on GPC 3: 3D WIDTH ZT Violation. Coordinates: (0x478, 0x8)

\Device\Video3
Graphics Exception: ESR 0x518420=0x80000004 0x518434=0x80478 0x518438=0x60000 0x51843c=0x0

\Device\Video3
Error occurred on GPUID: 2b00

[Whatisthis]

1 hour ago, andy666uk said:

From the time of the last crash before I removed the 3070 I got 3 nvlddmkm errors all at the same time as each other...

 

\Device\Video3
Graphics Exception on GPC 3: 3D WIDTH ZT Violation. Coordinates: (0x478, 0x8)

\Device\Video3
Graphics Exception: ESR 0x518420=0x80000004 0x518434=0x80478 0x518438=0x60000 0x51843c=0x0

\Device\Video3
Error occurred on GPUID: 2b00

Display driver crashes.

[andy666uk]

20 minutes ago, Whatisthis said:

Display driver crashes.

Can't figure out why though, doesn't do it with the 970... only the 3060ti and 3070. They both have higher power draw at around 240w compared to the 970 at 160w. my PSU is 650w so should be enough, and the 750w PSU I tried had the same issues. Both motherboards have the same issue also. My CPU only draws around 65w so should be plenty of power left for everything else.

 

Everyone I've spoken to seems to be puzzled.

[andy666uk]

7 hours ago, Parsivan said:

The best of luck to you man I hope this doesn't mentally break you it can be hard troubleshooting

Haha thanks, have to admit I am close to giving up and selling it all and starting over 

[Whatisthis]

4 hours ago, andy666uk said:

Can't figure out why though, doesn't do it with the 970... only the 3060ti and 3070. They both have higher power draw at around 240w compared to the 970 at 160w. my PSU is 650w so should be enough, and the 750w PSU I tried had the same issues. Both motherboards have the same issue also. My CPU only draws around 65w so should be plenty of power left for everything else.

 

Everyone I've spoken to seems to be puzzled.

Try changing the pcie mode in bios down one generation. Grasping at straws here…