tech support needed. Radeon RX 7900XTX Driver crashing constantly

[Felumi]

I currently am having issues with my RX 7900XTX GPU with constant driver crashes and hangs. 

Specs just in case.

 

Asus B550-F WiFi

Ryzen 7 5800X3D

32GB Corsair Vengence 3000Mhz

Sapphire Pulse 7900XTX

Corsair RM1000x

 

The crash occurs (usually) when alt-tabbing from a GPU-intensive application, but recently it started crashing at random, even while typing out this post. I've tried disabling MPO and Surface format optimization.

It even crashed while I was typing this post! I'm unsure if this is a driver issue, GPU issue, or a Windows issue, I have never had it really crash while actually playing a game until I alt-tab from it. Windows reinstall, DDU, etc just haven't done anything for me.

 

Please give me insight into what I can do to remedy this, it drives me insane sometimes, it has crashed TWICE while typing out this post

[191x7]

Do you use the latest motherboard Bios?

RAM running XMP?

[Felumi]

1 minute ago, 191x7 said:

Do you use the latest motherboard Bios?

RAM running XMP?

Ram is currently in XMP/DOCP, I did disable it as a troubleshooting step but it didn't solve it, and yeah I updated the bios to the latest build last night

[191x7]

3 minutes ago, Felumi said:

Ram is currently in XMP/DOCP, I did disable it as a troubleshooting step but it didn't solve it, and yeah I updated the bios to the latest build last night

And the latest chipset drivers?

https://www.amd.com/en/support/chipsets/amd-socket-am4/x570

 

Are you monitoring your CPU and GPU temperatures?

Which CPU cooler?

[Felumi]

10 minutes ago, 191x7 said:

And the latest chipset drivers?

https://www.amd.com/en/support/chipsets/amd-socket-am4/x570

 

Are you monitoring your CPU and GPU temperatures?

Which CPU cooler?

Yeah, I have the latest chipset drivers, CPU and GPU temps are fine, and the cooler is an Arctic liquid Freezer II 240

[191x7]

43 minutes ago, Felumi said:

Yeah, I have the latest chipset drivers, CPU and GPU temps are fine, and the cooler is an Arctic liquid Freezer II 240

Ok, try to uninstall the GPU drivers, then use DDU to remove the traces, then reinstall the GPU drivers and the chipset drivers.

I like to do that every few months, a couple times a year, especially on newer GPU-s where the drivers change a lot over time.

 

Also, do these in elevated command prompt or Power Shell or Win terminal:

DISM /online /cleanup-image /RestoreHealth

SFC /scannow

 

[Tanaz]

1 hour ago, Felumi said:

I currently am having issues with my RX 7900XTX GPU with constant driver crashes and hangs. 

Specs just in case.

 

Asus B550-F WiFi

Ryzen 7 5800X3D

32GB Corsair Vengence 3000Mhz

Sapphire Pulse 7900XTX

Corsair RM1000x

 

The crash occurs (usually) when alt-tabbing from a GPU-intensive application, but recently it started crashing at random, even while typing out this post. I've tried disabling MPO and Surface format optimization.

It even crashed while I was typing this post! I'm unsure if this is a driver issue, GPU issue, or a Windows issue, I have never had it really crash while actually playing a game until I alt-tab from it. Windows reinstall, DDU, etc just haven't done anything for me.

 

Please give me insight into what I can do to remedy this, it drives me insane sometimes, it has crashed TWICE while typing out this post

Are you running any type of undervolt/overclock or is everything in AMD Adrenaline software at stock?

[Felumi]

6 minutes ago, Tanaz said:

Are you running any type of undervolt/overclock or is everything in AMD Adrenaline software at stock?

Completely stock, no changes to the tuning in adrenaline software

[Felumi]

10 minutes ago, 191x7 said:

Ok, try to uninstall the GPU drivers, then use DDU to remove the traces, then reinstall the GPU drivers and the chipset drivers.

I like to do that every few months, a couple times a year, especially on newer GPU-s where the drivers change a lot over time.

 

Also, do these in elevated command prompt or Power Shell or Win terminal:

DISM /online /cleanup-image /RestoreHealth

SFC /scannow

 

Thanks, I'll give it a shot

[Felumi]

I ended up fixing the issue by reverting to driver 23.5.1, which seems like an issue with drivers 23.7.2 and 23.7.1.

[soL-]

I had the same issue since I got Powercolor 7900xtx, and for me, it was only in The Last of Us Part I title (didn't play Warzone or Fortnite as saw reports of crashing in those titles as well)
It happened as I just started playing about 6 months ago, then it kept crashing and I decided to try it later after some game patches (I understood the possible porting issues could take place). But lately, after several patches, it kept crashing, so I started the investigation and after digging through performance logs found odd spikes in the GPU clock right before the crash event and decided to lower the frequency and it worked. So far so good, after running a game for 3-4h and completing a couple of chapters (Fall, Winter and just started the spring) didn't get any crashes.

Solution: go to your AMD Adrenaline app, Performance & Tuning, use custom, and set the GPU clock (MHz) to 80%. Done.
In addition - you can try to go above 80%, as I've only tested it with 80% of GPU clock

my config for reference:

• i9-12900k + Noctua NH-U12S redux
• GIGABYTE Z690I AORUS ULTRA LITE DDR4 (rev. 1.0)
• G.SKILL Ripjaws V Series 32GB (2 x 16GB) DDR4 3600 (F4-3600C18D-32GVK)
• Corsair RMx 850W Gold+ PSU
• Powercolor 7900xtx
• temp is in a sweet spot