lag Latency Issue

[AlaskaBvR]

Hello.

     I'm wondering if anyone can help me with with any troubleshooting on latency from my home network. I've been noticing a small lag spike when watching videos on my pc and later when I was playing games with a buddy, I was getting a more noticeable effect. Playing Halo MCC and Infinite specifically I would see a message saying "packet loss" and when we would try and load a new level on MCC he would desync and then no longer be on the same game as me but on the same level. Just a few moments ago I decided to do some troubleshooting and well...

 

Problem;

     I have bad packet loss while keeping very good ping.

 

Troubleshooting Done So Far;

      As my system was newly built I checked my drivers by installing Armoury Crate and let them update it to keep it hassle free. No improvements when running ping tests.

     My router was using PFSense, checking and applying the update from 2.6.0 to 2.7.0. No improvement.

     Ran ping tests from PC to Router, no issue. PC to Google and Router to Google, same issue. Image Below.

 

Is there anything else on my side to help find out, if not fix, the issue or do I need to talk to my ISP to go any further?

 

Thank You in advance. 

[191x7]

ISP.

[Raiyu]

Are you connected to wifi or wired, what is your internet speed that you pay for from the ISP and what speed are you getting if you run a speed test what are the system components of your build, could be a faulty network adapter, your isp, or your network speed in general