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Floatplane login down?

CWALD
By CWALD
in Troubleshooting
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Go to solution Solved by Skiiwee29,
32 minutes ago, CWALD said:

you need to be logged in to reach the support page

You do not. You can get to there support page without it. 

 

https://www.floatplane.com/support

Posted

Hello, Whenever I try to login to floatplane it says "The provided reCAPTCHA token is invalid. Please reload and try again." my old phone that is still logged into the app works fine but my new phone and browsers can't get in. I have tried clearing cookies and cache without any change. Today I tried it on a fresh OS and browser install and still had the issue. My DNS and firewall logs don't show anything and I get the same issue on other networks. Any other ideas would be appreciated.

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Posted

Just tried logging in from a browser that wasn't logged in and it went fine.

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Posted

Loads up for me with no issue. Though I only ever use it via PC. 

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Posted

Maybe Floatplane blacklisted your IP address because someone in your vicinity was trying to hack them ? Just contact the customer support and they should be able to help.

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Posted
  • Author
2 hours ago, Sawa Takahashi said:

Maybe Floatplane blacklisted your IP address because someone in your vicinity was trying to hack them ? Just contact the customer support and they should be able to help.

you need to be logged in to reach the support page

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Posted
  • Solution
32 minutes ago, CWALD said:

you need to be logged in to reach the support page

You do not. You can get to there support page without it. 

 

https://www.floatplane.com/support

Community Standards | Fan Control Software

Please make sure to Quote me or @ me to see your reply!

Just because I am a Moderator does not mean I am always right. Please fact check me and verify my answer. 

 

"Black Out"

Ryzen 9 5900x | Full Custom Water Loop | Asus Crosshair VIII Hero (Wi-Fi) | RTX 3090 Founders | Ballistix 32gb 16-18-18-36 3600mhz 

1tb Samsung 970 Evo | 2x 2tb Crucial MX500 SSD | Fractal Design Meshify S2 | Corsair HX1200 PSU

 

Dedicated Streaming Rig

 Ryzen 7 3700x | Asus B450-F Strix | 16gb Gskill Flare X 3200mhz | Corsair RM550x PSU | Asus Strix GTX1070 | 250gb 860 Evo m.2

Phanteks P300A |  Elgato HD60 Pro | Avermedia Live Gamer Duo | Avermedia 4k GC573 Capture Card

 

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Posted
2 minutes ago, CWALD said:

Thank you! I could not find the button.

Its because its in the FAQ section. If you click the FAQ, it brings you to the support page. A bit odd in the naming, but its what it is. 

Community Standards | Fan Control Software

Please make sure to Quote me or @ me to see your reply!

Just because I am a Moderator does not mean I am always right. Please fact check me and verify my answer. 

 

"Black Out"

Ryzen 9 5900x | Full Custom Water Loop | Asus Crosshair VIII Hero (Wi-Fi) | RTX 3090 Founders | Ballistix 32gb 16-18-18-36 3600mhz 

1tb Samsung 970 Evo | 2x 2tb Crucial MX500 SSD | Fractal Design Meshify S2 | Corsair HX1200 PSU

 

Dedicated Streaming Rig

 Ryzen 7 3700x | Asus B450-F Strix | 16gb Gskill Flare X 3200mhz | Corsair RM550x PSU | Asus Strix GTX1070 | 250gb 860 Evo m.2

Phanteks P300A |  Elgato HD60 Pro | Avermedia Live Gamer Duo | Avermedia 4k GC573 Capture Card

 

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