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Hi,

Today after booting into Windows I loaded my browser, discord and a game in around a few minutes. Immediately after just launching the game of course I get a bsod reading: kernel mode heap corruption. Seconds after I got back into windows and started to investigate and found no corrupt files by running sfc /scannow and nothing else and no all my drivers are up to date. So I really don't understand, I've ran the memory diagnostic tool and no errors. I'm literally working with nothing and don't know where to start.

Any help is greatly appreciated! 🙏 

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27 minutes ago, FireLegend said:

Hi,

Today after booting into Windows I loaded my browser, discord and a game in around a few minutes. Immediately after just launching the game of course I get a bsod reading: kernel mode heap corruption. Seconds after I got back into windows and started to investigate and found no corrupt files by running sfc /scannow and nothing else and no all my drivers are up to date. So I really don't understand, I've ran the memory diagnostic tool and no errors. I'm literally working with nothing and don't know where to start.

Any help is greatly appreciated! 🙏 

before running sfc /scannow, you should do a DISM repair.

 

Can you get into event viewer and look up what actually failed? (Filter to only Critical and Error messages), the failure will shown in the General Tab. You can then google the failure and see if someone else already troubleshooted that problem.

image.thumb.png.e1f6036715b6a8d70eda1e7e196b14ab.png

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58 minutes ago, Supersonicwolfe said:

before running sfc /scannow, you should do a DISM repair.

 

Can you get into event viewer and look up what actually failed? (Filter to only Critical and Error messages), the failure will shown in the General Tab. You can then google the failure and see if someone else already troubleshooted that problem.

image.thumb.png.e1f6036715b6a8d70eda1e7e196b14ab.png

I've only got this image.thumb.png.869f0759ca41f025ce871aa289999b3f.png

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1 hour ago, Supersonicwolfe said:

before running sfc /scannow, you should do a DISM repair.

 

Can you get into event viewer and look up what actually failed? (Filter to only Critical and Error messages), the failure will shown in the General Tab. You can then google the failure and see if someone else already troubleshooted that problem.

image.thumb.png.e1f6036715b6a8d70eda1e7e196b14ab.png

Ignore the tpm xD

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13 hours ago, Whatisthis said:

You got a volmgr error right before the kernel power which is your storage system having an error. Something in the pathway of cpu/ram/disk had a breakdown. Most often this error is due to a disk failure.

I mean my ssd is new but maybe my 4 year old hdd might be failing but isn't my OS on my hdd strange

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1 hour ago, FireLegend said:

I mean my ssd is new but maybe my 4 year old hdd might be failing but isn't my OS on my hdd strange

Can you replicate the error? Is it consistent or does it pop up randomly?

 

If it’s consistent, it’ll be easier to diagnose as you can make a change to the system and repeat the cause to see if it hangs.

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3 hours ago, Whatisthis said:

Can you replicate the error? Is it consistent or does it pop up randomly?

 

If it’s consistent, it’ll be easier to diagnose as you can make a change to the system and repeat the cause to see if it hangs.

Of course windows will make it harder for me and comes randomly. Luckily hasn't happened today.

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9 hours ago, FireLegend said:

I mean my ssd is new but maybe my 4 year old hdd might be failing but isn't my OS on my hdd strange

What you can try is download Seatools and test it using the Extended Selftest (a SMART test). Then look at the values in CrystalDiskInfo

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14 hours ago, FireLegend said:

Of course windows will make it harder for me and comes randomly. Luckily hasn't happened today.

Ram or drive are the two main suspects with an intermittent error.

 

You can also run hwinfo in background with logging turned on. It will give all hardware sensor readings. Then when you get a crash, check the log in the minute coming up to the crash to see if anything is off there. If there is a voltage or temperature issue you’ll spot it that way.

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I think it's most likely RAM. I would check that XMP/DOCP is on, but there are settings some bioses wont touch in ram timings. I think the best thing to try is to (optionally clear CMOS) set bios to optimized defaults, set XMP/DOCP only (as well as PBO if you're AMD to enabled), there are applications to test RAM but personally I found none of them will test for 95% stable RAM. The best I know is AIDA64 Extreme's memory tester which seems to be the best at causing and detecting errors within 10 minutes. You may try that to help narrow down your issue. 

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2 hours ago, Damocles Ti said:

I think it's most likely RAM. I would check that XMP/DOCP is on, but there are settings some bioses wont touch in ram timings. I think the best thing to try is to (optionally clear CMOS) set bios to optimized defaults, set XMP/DOCP only (as well as PBO if you're AMD to enabled), there are applications to test RAM but personally I found none of them will test for 95% stable RAM. The best I know is AIDA64 Extreme's memory tester which seems to be the best at causing and detecting errors within 10 minutes. You may try that to help narrow down your issue. 

I've used both AIDA64 and Windows memory diagnostic tool and both appear to be fine

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