help Help on pc black screen issue

[Supermax898]

hi, ive just added a new msi rtx 3060 ti to my build and it had been running fine for about a month however i was playing the insomniac spiderman game and it suddenly black screened before crashing and doing a reboot, this isn’t my first time using it on that game and it has run fine in all other cases however now it refuses to output any display at all, although all fans (including gpu) start and power is received in rgb and peripherals.

 

the system works normally with the gpu removed but i really don’t want to have to buy a new gpu is there any fix

 

ive linked my build list here, thank you for any help https://uk.pcpartpicker.com/list/BYNk4s

[Hinjima]

10 minutes ago, Supermax898 said:

hi, ive just added a new msi rtx 3060 ti to my build and it had been running fine for about a month however i was playing the insomniac spiderman game and it suddenly black screened before crashing and doing a reboot, this isn’t my first time using it on that game and it has run fine in all other cases however now it refuses to output any display at all, although all fans (including gpu) start and power is received in rgb and peripherals.

 

the system works normally with the gpu removed but i really don’t want to have to buy a new gpu is there any fix

 

ive linked my build list here, thank you for any help https://uk.pcpartpicker.com/list/BYNk4s

Try to remove the CMOS battery for 5 minutes and try again.
Please replace the GameMax PSU, its dangerous and belongs in the trash ( Could be the cause of your problem too )

[Supersonicwolfe]

16 minutes ago, Supermax898 said:

hi, ive just added a new msi rtx 3060 ti to my build and it had been running fine for about a month however i was playing the insomniac spiderman game and it suddenly black screened before crashing and doing a reboot, this isn’t my first time using it on that game and it has run fine in all other cases however now it refuses to output any display at all, although all fans (including gpu) start and power is received in rgb and peripherals.

 

the system works normally with the gpu removed but i really don’t want to have to buy a new gpu is there any fix

 

ive linked my build list here, thank you for any help https://uk.pcpartpicker.com/list/BYNk4s

Do you have another PC you can try the GPU on? 

[Supermax898]

17 hours ago, Supersonicwolfe said:

Do you have another PC you can try the GPU on? 

sadly i don’t 

[Supermax898]

17 hours ago, Hinjima said:

Try to remove the CMOS battery for 5 minutes and try again.
Please replace the GameMax PSU, its dangerous and belongs in the trash ( Could be the cause of your problem too )

i’ll try the cmos battery, do you have any recommendations for a better psu

[Hinjima]

2 minutes ago, Supermax898 said:

i’ll try the cmos battery, do you have any recommendations for a better psu

Almost anything is better than that PSU.  You can check yourself in the PSU tierlist, anything B or A tier is acceptable without having to worry.
a reliable 650w is enough for your system. If you want you can go higher to have some more wattage for future CPU and GPU upgrades.

I don't know where you live so I dont know what is availible to you.

https://cultists.network/140/psu-tier-list/
 

[Supermax898]

1 hour ago, Hinjima said:

Almost anything is better than that PSU.  You can check yourself in the PSU tierlist, anything B or A tier is acceptable without having to worry.
a reliable 650w is enough for your system. If you want you can go higher to have some more wattage for future CPU and GPU upgrades.

I don't know where you live so I dont know what is availible to you.

https://cultists.network/140/psu-tier-list/
 

thank you i’ll look at the tier list and i’ll let you know once i’ve checked the cmos