System shut down?

[ASTONMARTINDUDE]

Hey guys and gals,

 

so here is my pc specs to start:

 

• GPU: Gigabyte GeForce RTX 3080 Ti GAMING OC, 12GB
• CPU: AMD Ryzen 5 3600 Desktop Processor
• CPU COOLER: Cooler Master Hyper 212 EVO V2 R2 CPU Cooler 
• RAM: Team T-Force Vulcan Z Gray 32GB (2x16GB) 3600MHz DDR4 
• BOOT DRIVE: Samsung pro 980 250GB M.2 
• BULK DRIVE: Seagate barracuda 2TB HDD 3.5inch
• OS: Windows 10 home 
• MOTHERBOARD: Gigabyte X570 I Aorus Pro WiFi Motherboard
• PSU: MSI MPG 850W
• BULK DRIVE: Crucial BX500 2TB 2.5" SSD, CT2000BX500SSD1

 

so I bought this refurbished gpu and since I’ve had it, it has shut my system down intermittently when playing games for a short amount of time. My most recent shut down which was on 3Dmark I was able to record so I’ll attach it to this thread to try and show what’s happening.

 

 

  

[DontBeSillyWrapYourWilly]

Well your pretty much have your answer  If you introduced new GPU and your system started to behave like that you have yourself a faulty GPU.

 

Only other option would be PSU, but if it worked previously there's only a slight chance that it just happened to go haywire at exactly same moment.

 

What kind of GPU did you use before?

[aledsav1]

what was the nature of the gpus refurbishment? if it was just a clean up then ok, but plenty of cards get a refurb(fix!) and then aint actually working fully.

 

But as mentioned if this is only now happening since your new gpu is installed it can only be that or the psu

[ASTONMARTINDUDE]

I bought the psu new with the gpu so I’m hoping the psu was alright I had a ASUS GeForce GTX 1660 Phoenix OC 6GB with a 550watt psu. 

[DontBeSillyWrapYourWilly]

4 minutes ago, ASTONMARTINDUDE said:

I bought the psu new with the gpu so I’m hoping the psu was alright I had a ASUS GeForce GTX 1660 Phoenix OC 6GB with a 550watt psu. 

Well things to do here are :

 

1. Test that GPU in a different system.

2. Test different GPU in your system.

 

Extra thing which i dont think is the reason but easy and quick to try :

 

3. Try running two seperates 8pin power cables from your PSU, instead of one with pigtail ( which i assume you use) . There;s slight chance that one cable is not enough to feed your GPU with sufficient power.

[ASTONMARTINDUDE]

10 minutes ago, aledsav1 said:

what was the nature of the gpus refurbishment? if it was just a clean up then ok, but plenty of cards get a refurb(fix!) and then aint actually working fully.

 

But as mentioned if this is only now happening since your new gpu is installed it can only be that or the psu

I did ask this before purchase and I believe it was a clean up as they said that it was a demo gpu in one of their show rooms but I suppose it wouldn’t be the first time a retailer has bent the truth for a sale

[ASTONMARTINDUDE]

6 minutes ago, DontBeSillyWrapYourWilly said:

Well things to do here are :

 

1. Test that GPU in a different system.

2. Test different GPU in your system.

 

Extra thing which i dont think is the reason but easy and quick to try :

 

3. Try running two seperates 8pin power cables from your PSU, instead of one with pigtail ( which i assume you use) . There;s slight chance that one cable is not enough to feed your GPU with sufficient power.

Yeah I have the separate 8 pins for the GPU and I’ll have to try and do steps 1 & 2 this weekend. Thank you for your help