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Plex Transcoder issue buffering in 4k

Hello, iam using plex on my pc (i7-9700k 5.1ghz) with no GPU, i have like 1200/400 isp speed coming to my house also to pc wired directly to modem, the movies are in 5tb hdd seagate 3.1 usb portable drive connected to 10gig usb port to my asus z390i motherboard. Is it better to use nvme ssd that i have or is it good?, i hae remux 4k content and iam using the transcoder automatic,300buffer,slowest background transcoding, i know this doesnt make a difference, iam sharing my plex to my friend that also has 1gig internet speed(with 12900k-3080), but he says while streaming 4k content the buffer loading is terrible, and my cpu goes 100% while transcoding, and having hikups while 100 percent, but while watching 1080p with higher bitrate works just fine, how can i improve this problem any help ? Thank you.
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9 minutes ago, Cemil2565 said:
Hello, iam using plex on my pc (i7-9700k 5.1ghz) with no GPU, i have like 1200/400 isp speed coming to my house also to pc wired directly to modem, the movies are in 5tb hdd seagate 3.1 usb portable drive connected to 10gig usb port to my asus z390i motherboard. Is it better to use nvme ssd that i have or is it good?, i hae remux 4k content and iam using the transcoder automatic,300buffer,slowest background transcoding, i know this doesnt make a difference, iam sharing my plex to my friend that also has 1gig internet speed(with 12900k-3080), but he says while streaming 4k content the buffer loading is terrible, and my cpu goes 100% while transcoding, and having hikups while 100 percent, but while watching 1080p with higher bitrate works just fine, how can i improve this problem any help ? Thank you.

Save a 1080 copy. There is a saying around plex... Never transcode 4k.

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Enable hardware transcoding with the i7's iGPU if your platform allows for it. You need Plex Pass for that AFAIK.

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4 minutes ago, Kilrah said:

Enable hardware transcoding with the i7's iGPU if your platform allows for it. You need Plex Pass for that AFAIK.

i dont have that option, i will be purschasing it and test it again thank you!

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