New PC doesn't boot!

[Od1sseas]

Just build a PC with a R5 5600 and a B550M DS3H mobo.

When I boot the pc I get this:

Do I need a BIOS update for the R5 5600? I don't know which version is currently installed but the website says it needs at least version F14 for R5 5600 support. It is something else?

20230411_145417.heic

[Seb_1]

Its booting alright, you now need to install windows (or an operating system of your choice).

 

Do you have a usb thats atleast 16gb nearby?

[Od1sseas]

Just now, Seb_1 said:

Its booting alright, you now need to install windows (or an operating system of your choice).

 

Do you have a usb thats atleast 16gb nearby?

Can't do anything. It just get stuck in this screen. I put a bootable USB and nothing happens.

[YoungBlade]

Here's the picture that was sent in JPG format:

[191x7]

5 minutes ago, Od1sseas said:

Just build a PC with a R5 5600 and a B550M DS3H mobo.

When I boot the pc I get this:

Do I need a BIOS update for the R5 5600? I don't know which version is currently installed but the website says it needs at least version F14 for R5 5600 support. It is something else?

20230411_145417.heic 2.51 MB · 4 downloads

Which motherboard revision?

[Seb_1]

1 minute ago, YoungBlade said:

Here's the picture that was sent in JPG format:

 

Yea thanks, gonna be nice for the others

[YoungBlade]

Just now, Od1sseas said:

Can't do anything. It just get stuck in this screen. I put a bootable USB and nothing happens.

This could mean that you need to update the BIOS. Sadly, your motherboard does not have BIOS flashback, so you'd need a 3000 series (non-G) CPU for that.

 

Have you already tried booting using the minimum possible configuration: so CPU, one stick of RAM, and GPU - nothing else plugged in?

[Seb_1]

2 minutes ago, Od1sseas said:

Can't do anything. It just get stuck in this screen. I put a bootable USB and nothing happens.

Uhmm, and you dont know what bios version its on? typically mobos just dont output when there isnt a compatible cpu.

[Od1sseas]

Just now, YoungBlade said:

This could mean that you need to update the BIOS. Sadly, your motherboard does not have BIOS flashback, so you'd need a 3000 series (non-G) CPU for that.

 

Have you already tried booting using the minimum possible configuration: so CPU, one stick of RAM, and GPU - nothing else plugged in?

Yeah. I also tried removing the NVME, then putting the RAM to the other slots, then removing one RAM stick and also removing the keyboard, mouse. Nothing

[Od1sseas]

Just now, Seb_1 said:

Uhmm, and you dont know what bios version its on? typically mobos just dont output when there isnt a compatible cpu.

Yeah I don't know the BIOS version that's currently installed.

[Seb_1]

1 minute ago, Seb_1 said:

you dont know what bios version its on?

If its like this its prob a much older bios version and youll need to get a cheap cpu (from either a friend) or used to use to update the bios.

[Od1sseas]

Just now, Seb_1 said:

If its like this its prob a much older bios version and youll need to get a cheap cpu (from either a friend) or used to use to update the bios.

So the problem is most likely the BIOS?

[Seb_1]

Just now, Od1sseas said:

Yeah I don't know the BIOS version that's currently installed.

Then yea, sorry. Looks like the wrong bios. Do you want help looking for a used cpu near to you?

[Seb_1]

Just now, Od1sseas said:

So the problem is most likely the BIOS?

Not most likley. It is.

[Od1sseas]

4 minutes ago, 191x7 said:

Which motherboard revision?

Don't know.

[Od1sseas]

Just now, Seb_1 said:

Not most likley. It is.

Now the problem is how the f I'm gonna update the bios

[Seb_1]

Just now, Od1sseas said:

Now the problem is how the f I'm gonna update the bios

Its unethical but if you want get a cheap cpu from a retailer and then return it. it will need to be a 3000 series amd cpu.

[Od1sseas]

2 minutes ago, Seb_1 said:

Then yea, sorry. Looks like the wrong bios. Do you want help looking for a used cpu near to you?

Will see. Gonna contact the store maybe they can just send me an updated mobo pr update the mobo they send me.

[Od1sseas]

Just now, Seb_1 said:

Its unethical but if you want get a cheap cpu from a retailer and then return it. it will need to be a 3000 series amd cpu.

OK thanks.

[Seb_1]

1 minute ago, Od1sseas said:

Will see. Gonna contact the store maybe they can just send me an updated mobo pr update the mobo they send me.

If you can still return your mobo get a slightly newer one such as a x570 which are natively compatible.

[191x7]

4 minutes ago, Od1sseas said:

Don't know.

You need to read it on the motherboard itself.

[Od1sseas]

2 minutes ago, Seb_1 said:

If you can still return your mobo get a slightly newer one such as a x570 which are natively compatible.

It's kinda expensive. Btw, if the BIOS doesn't support the CPU wouldn't the PC boot at all? Like how it's possible that it boots without recognizing the CPU?

[Seb_1]

Just now, Od1sseas said:

It's kinda expensive. Btw, if the BIOS doesn't support the CPU wouldn't the PC boot at all? Like how it's possible that it boots without recognizing the CPU?

thats why im confused, regardless its a motherboard issue and you should get it dealt with. Easiest way is to return it.

 

Unless you wanna do some board repair (but your not adamant IT)

[Bob__]

19 minutes ago, YoungBlade said:

Here's the picture that was sent in JPG format:

thx

[Od1sseas]

5 minutes ago, Seb_1 said:

thats why im confused, regardless its a motherboard issue and you should get it dealt with. Easiest way is to return it.

 

Unless you wanna do some board repair (but your not adamant IT)

Wait. So if the bios doesn't support the cpu it shouldn't boot at all pr both cases can happen? Wouldn't that mean it's not a bios update issue?