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Hi there,
 

I am experiencing random shutdowns on my PC and I'm not sure what is causing them. When I check the event viewer logs, it says "Kernel-Power: The system has rebooted without cleanly shutting down first.".

Here is my build: https://pcpartpicker.com/list/ThvQsL My PSU is an Antec G650.
 

I don't think it's an issue with over-current protection because I've run both Furmark on 4k and CPU-Z CPU Stress together and the PC didn't shut down. I've also disabled AI-OC in the BIOS and set the GPU to 90% power in Afterburner.
 

I should also mention that I purchased an UPS (APC Back-UPS Pro BR1500G-IN) after this problem started occurring.
 

I'm not sure what to do at this point. Can anyone offer some advice or suggestions on how to troubleshoot this issue?

Thanks in advance for any help!

-- BSOD : ( --

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There is a post on How to Analyze Memory Dump Files (.dmp) in Windows 10 (helpdeskgeek.com) how to analyze a dump file that is created while a BSOD.

You should read the section "Changing Memory Dump File Settings in Windows Settings"

or if you already have dump files (ex. in c:\windows\minidump or c:\windows\memory.dmp depending on the setting of you system)

you can proceed with section "How to Analyze Windows Memory Dump Files Using WinDbg".

 

This should give you the information which program or driver causes the crash.

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1 hour ago, ZackCodesAI said:

Hi there,
 

I am experiencing random shutdowns on my PC and I'm not sure what is causing them. When I check the event viewer logs, it says "Kernel-Power: The system has rebooted without cleanly shutting down first.".

Here is my build: https://pcpartpicker.com/list/ThvQsL My PSU is an Antec G650.
 

I don't think it's an issue with over-current protection because I've run both Furmark on 4k and CPU-Z CPU Stress together and the PC didn't shut down. I've also disabled AI-OC in the BIOS and set the GPU to 90% power in Afterburner.
 

I should also mention that I purchased an UPS (APC Back-UPS Pro BR1500G-IN) after this problem started occurring.
 

I'm not sure what to do at this point. Can anyone offer some advice or suggestions on how to troubleshoot this issue?

Thanks in advance for any help!

How random is random. is there ANY task that you are completing when it happens or is it blanket, watching youtube, playing game. etc etc. 

Did you turn it off and back on again?

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15 hours ago, RiffTheRaff said:

There is a post on How to Analyze Memory Dump Files (.dmp) in Windows 10 (helpdeskgeek.com) how to analyze a dump file that is created while a BSOD.

You should read the section "Changing Memory Dump File Settings in Windows Settings"

or if you already have dump files (ex. in c:\windows\minidump or c:\windows\memory.dmp depending on the setting of you system)

you can proceed with section "How to Analyze Windows Memory Dump Files Using WinDbg".

 

This should give you the information which program or driver causes the crash.

Sorry but doesn't look like a BSOD because there's nothing else except "Kernel-Power: The system has rebooted without cleanly shutting down first." and the computer hard-resets everytime this happens

-- BSOD : ( --

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15 hours ago, zipspence said:

How random is random. is there ANY task that you are completing when it happens or is it blanket, watching youtube, playing game. etc etc. 

It is very random, no load spikes or any application crashes.
Once it happened when I launched Photoshop, another time it was while running Chief Architect. Usually a whole ensemble of application consisting of Chief Architect, AutoCAD, Photoshop and Chrome with about 15 tabs is open all the time so I could not pin point it to any particular application.

-- BSOD : ( --

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4 hours ago, ZackCodesAI said:

It is very random, no load spikes or any application crashes.
Once it happened when I launched Photoshop, another time it was while running Chief Architect. Usually a whole ensemble of application consisting of Chief Architect, AutoCAD, Photoshop and Chrome with about 15 tabs is open all the time so I could not pin point it to any particular application.

Unfortunately I can say there is no real smoking gun here. Only thing I can think of is possibly a bad driver, PSU failure, USB connection failing, or maybe the spinner drive just dumping junk onto the system. 

Did you turn it off and back on again?

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