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PC immediately shuts down when GPU is utilized

Go to solution Solved by 191x7,
1 minute ago, Leyf said:

Yes, I updated it very recently.

I use 2 8-pins form the same cable, tried with another cable (I have a non-modular PSU) and it didn't solve much. Should I try with 2 separate cables?

Undervolting the GPU.

I honestly have no clue, never did that before.

 

Should I upgrade to a Corsair RM850x then? I've been really wanting a modular PSU as well, so...

Use 2 different 12V pci-e 8-pin cables. Will likely solve the issues since the psu has multiple 12v rails.

Hello, here's my build: https://fr.pcpartpicker.com/user/Ley01/saved/FmsqHx

 

When the GPU reaches 100% utilization the PC immediately shuts down. I can't even get to the FurMark stress test or play. In MW2 I can idle in the menu but nothing else.

I don't know why this just started happening, it was completely fine 2 days ago.

 

While taking a look at the reliability monitor, I can see that there's a hardware error right before the PC shuts down:

Spoiler

crTfOFw.png

The temperature is not the culprit as far as I know. I've been monitoring it right before the system crashes: I'm idling at 59°C with the hotspot at 67-69°C (hot?) but on full load, right before everything crashes, the hot spot never reaches 90°C. It's usually 80°C.

 

Undervolting has fixed the issue for now, I can safely play, run benchmarks, and stress tests. Could it be a PSU problem?

 

Thanks for your help.

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Does your board run the latest Bios version?

 

Do you use 2 8-pins from the same cable (piggy-tail) or do you use 2 pci-e 8-pin cables?

 

Undervolting the CPU or the GPU?

 

Can you put a fan to cool the VRM?

M.S.C.E. (M.Sc. Computer Engineering), IT specialist in a hospital, 32+ years of gaming, 20+ years of computer enthusiasm, Geek, Trekkie, anime fan

  • Main PC: AMD Ryzen 7 5800X3D - EK AIO 360 D-RGB - Arctic Cooling MX-4 - Asus Prime X570-P - 4x8GB DDR4 3200 HyperX Fury CL16 - Sapphire AMD Radeon 6950XT Nitro+ - 1TB Kingston Fury Renegade - 2TB Kingston Fury Renegade - 512GB ADATA SU800 - 960GB Kingston A400 - Seasonic PX-850 850W  - custom black ATX and EPS cables - Fractal Design Define R5 Blackout - Windows 11 x64 23H2 - 3 Arctic Cooling P14 PWM PST - 5 Arctic Cooling P12 PWM PST
  • Peripherals: LG 32GK650F - Dell P2319h - Logitech G Pro X Superlight with Tiger Ice - Madlions MAD 68HE Pro - EndGame Gear MPC890 - Genius HF 1250B - Akliam PD4 - Sennheiser HD 560s - Tripowin Vivace - Simgot EM6L - Truthear Zero - QKZ x HBB - 7Hz Salnotes Zero - Logitech C270 - Behringer PS400 - BM700  - Colormunki Smile - Speedlink Torid - Jysk Stenderup - LG 24x External DVD writer - Konig smart card reader
  • Laptop: Acer E5–575G-386R 15.6" 1080p (i3 6100U + 12GB DDR4 (4GB+8GB) + GeForce 940MX + 256GB nVME) Win 10 Pro x64 22H2 - Logitech G305 + AAA Lithium battery
  • Networking: Asus TUF Gaming AX6000 - Huawei OptiXstar EG8145X6-10 - 1000/500 Mbps fiber optic Internet access
  • TV and gadgets: TCL 50EP680 50" 4K LED + Sharp HT-SB100 75W RMS soundbar - Samsung Galaxy Tab A8 10.1" - OnePlus 13 16GB/512GB - OnePlus 9 256GB - Olymous Cameda C-160 - GameBoy Color - Miyoo A30 Spruce
  • Streaming/Server/Storage PC: AMD Ryzen 5 3600 - LC-Power LC-CC-120 - MSI B450 Tomahawk Max - 2x4GB ADATA 2666 DDR4 - 120GB Kingston V300 - Toshiba DT01ACA100 1TB - Toshiba DT01ACA200 2TB - 2x WD Green 2TB - Sapphire Pulse AMD Radeon R9 380X - 550W EVGA G3 SuperNova - Chieftec Giga DF-01B - White Shark Spartan X keyboard - Roccat Kone Pure Military Desert strike - Logitech S-220 - Philips 226L
  • Livingroom PC (dad uses): AMD FX 8300 - Arctic Freezer 64 - Asus M5A97 R2.0 Evo - 2x4 GB DDR3 1833 Kingston - MSI Radeon HD 7770 1GB OC - 120GB Adata SSD - 500W Fractal Design Essence - DVD-RW - Samsung SM 2253BW - Logitech G710+ - wireless vertical mouse - MS 2.0 speakers
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1 hour ago, Leyf said:

Hello, here's my build: https://fr.pcpartpicker.com/user/Ley01/saved/FmsqHx

 

When the GPU reaches 100% utilization the PC immediately shuts down. I can't even get to the FurMark stress test or play. In MW2 I can idle in the menu but nothing else.

I don't know why this just started happening, it was completely fine 2 days ago.

 

While taking a look at the reliability monitor, I can see that there's a hardware error right before the PC shuts down:

  Reveal hidden contents

crTfOFw.png

The temperature is not the culprit as far as I know. I've been monitoring it right before the system crashes: I'm idling at 59°C with the hotspot at 67-69°C (hot?) but on full load, right before everything crashes, the hot spot never reaches 90°C. It's usually 80°C.

 

Undervolting has fixed the issue for now, I can safely play, run benchmarks, and stress tests. Could it be a PSU problem?

 

Thanks for your help.

it absolutely is your PSU, its 700w multirail for a 7900xtx. Its most likely triggering OCP.

CPU: Ryzen 7 5800x3D | MoBo: MSI MAG B550 Tomahawk | RAM: G.Skill F4-3600C15D-16GTZ @3800CL16 | GPU: RTX 2080Ti | PSU: Corsair HX1200 | 

Case: Lian Li 011D XL | Storage: Samsung 970 EVO M.2 NVMe 500GB, Crucial MX500 500GB | Soundcard: Soundblaster ZXR | Mouse: Razer Viper Mini | Keyboard: Razer Huntsman TE Monitor: DELL AW2521H @360Hz |

 

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These are classic symptoms of not enough PSU in your system, @Leyf.

 

700W SHOULD be enough for that system, but with a 7900XTX in there it will want a LOT of power, possible that you should move to an 850W PSU and see if your problems persist.

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2 hours ago, 191x7 said:

Does your board run the latest Bios version?

 

Do you use 2 8-pins from the same cable (piggy-tail) or do you use 2 pci-e 8-pin cables?

 

Undervolting the CPU or the GPU?

 

Can you put a fan to cool the VRM?

Yes, I updated it very recently.

I use 2 8-pins form the same cable, tried with another cable (I have a non-modular PSU) and it didn't solve much. Should I try with 2 separate cables?

Undervolting the GPU.

I honestly have no clue, never did that before.

 

1 hour ago, DarkSmith2 said:

it absolutely is your PSU, its 700w multirail for a 7900xtx. Its most likely triggering OCP.

1 hour ago, Slizzo said:

These are classic symptoms of not enough PSU in your system, @Leyf.

 

700W SHOULD be enough for that system, but with a 7900XTX in there it will want a LOT of power, possible that you should move to an 850W PSU and see if your problems persist.

Should I upgrade to a Corsair RM850x then? I've been really wanting a modular PSU as well, so...

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1 minute ago, Leyf said:

Yes, I updated it very recently.

I use 2 8-pins form the same cable, tried with another cable (I have a non-modular PSU) and it didn't solve much. Should I try with 2 separate cables?

Undervolting the GPU.

I honestly have no clue, never did that before.

 

Should I upgrade to a Corsair RM850x then? I've been really wanting a modular PSU as well, so...

Use 2 different 12V pci-e 8-pin cables. Will likely solve the issues since the psu has multiple 12v rails.

M.S.C.E. (M.Sc. Computer Engineering), IT specialist in a hospital, 32+ years of gaming, 20+ years of computer enthusiasm, Geek, Trekkie, anime fan

  • Main PC: AMD Ryzen 7 5800X3D - EK AIO 360 D-RGB - Arctic Cooling MX-4 - Asus Prime X570-P - 4x8GB DDR4 3200 HyperX Fury CL16 - Sapphire AMD Radeon 6950XT Nitro+ - 1TB Kingston Fury Renegade - 2TB Kingston Fury Renegade - 512GB ADATA SU800 - 960GB Kingston A400 - Seasonic PX-850 850W  - custom black ATX and EPS cables - Fractal Design Define R5 Blackout - Windows 11 x64 23H2 - 3 Arctic Cooling P14 PWM PST - 5 Arctic Cooling P12 PWM PST
  • Peripherals: LG 32GK650F - Dell P2319h - Logitech G Pro X Superlight with Tiger Ice - Madlions MAD 68HE Pro - EndGame Gear MPC890 - Genius HF 1250B - Akliam PD4 - Sennheiser HD 560s - Tripowin Vivace - Simgot EM6L - Truthear Zero - QKZ x HBB - 7Hz Salnotes Zero - Logitech C270 - Behringer PS400 - BM700  - Colormunki Smile - Speedlink Torid - Jysk Stenderup - LG 24x External DVD writer - Konig smart card reader
  • Laptop: Acer E5–575G-386R 15.6" 1080p (i3 6100U + 12GB DDR4 (4GB+8GB) + GeForce 940MX + 256GB nVME) Win 10 Pro x64 22H2 - Logitech G305 + AAA Lithium battery
  • Networking: Asus TUF Gaming AX6000 - Huawei OptiXstar EG8145X6-10 - 1000/500 Mbps fiber optic Internet access
  • TV and gadgets: TCL 50EP680 50" 4K LED + Sharp HT-SB100 75W RMS soundbar - Samsung Galaxy Tab A8 10.1" - OnePlus 13 16GB/512GB - OnePlus 9 256GB - Olymous Cameda C-160 - GameBoy Color - Miyoo A30 Spruce
  • Streaming/Server/Storage PC: AMD Ryzen 5 3600 - LC-Power LC-CC-120 - MSI B450 Tomahawk Max - 2x4GB ADATA 2666 DDR4 - 120GB Kingston V300 - Toshiba DT01ACA100 1TB - Toshiba DT01ACA200 2TB - 2x WD Green 2TB - Sapphire Pulse AMD Radeon R9 380X - 550W EVGA G3 SuperNova - Chieftec Giga DF-01B - White Shark Spartan X keyboard - Roccat Kone Pure Military Desert strike - Logitech S-220 - Philips 226L
  • Livingroom PC (dad uses): AMD FX 8300 - Arctic Freezer 64 - Asus M5A97 R2.0 Evo - 2x4 GB DDR3 1833 Kingston - MSI Radeon HD 7770 1GB OC - 120GB Adata SSD - 500W Fractal Design Essence - DVD-RW - Samsung SM 2253BW - Logitech G710+ - wireless vertical mouse - MS 2.0 speakers
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You bought a 700W PSU for a GPU that requires a minimum of 800W. Get a proper 1000W one to have some headroom and everything will be fine. The difference in prices between 850W and 1000W is about $20...

Also ... why went for a B450 board ?!?!? why didn't you get B550?

| Ryzen 7 5800X3D | Arctic Liquid Freezer II 360 Rev 7| AsRock X570 Steel Legend |

| 4x16GB G.Skill Trident Z Neo 4000MHz CL16 | Sapphire Nitro+ RX 6900 XT | Seasonic Focus GX-1000|

| 512GB A-Data XPG Spectrix S40G RGB | 2TB A-Data SX8200 Pro| Phanteks Eclipse G500A |

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