pluggin help for rgb case

[Chavez_28]

so i have this case https://www.antec.com/product/case/dp501 and my motherboard is a asrock z370 ib-r. i cant seem to get the rgb to work maybe im just missing something? im not very computer smart but if you tell how to do something i can figure it out. help would be much appreciated

 

[Poinkachu]

14 minutes ago, Chavez_28 said:

so i have this case https://www.antec.com/product/case/dp501 and my motherboard is a asrock z370 ib-r. i cant seem to get the rgb to work maybe im just missing something? im not very computer smart but if you tell how to do something i can figure it out. help would be much appreciated

 

I can't find the manual for your motherboard, but it seems like it's a cut down version of a Z370 Pro4 used only in some prebuilts.
AFAIK the Pro4 doesn't have RGB or ARGB header

[Chavez_28]

30 minutes ago, Poinkachu said:

I can't find the manual for your motherboard, but it seems like it's a cut down version of a Z370 Pro4 used only in some prebuilts.
AFAIK the Pro4 doesn't have RGB or ARGB header

my motherboard does have a 3 pin connector like this (taken from the case link) that im using for the rgb in my aio cooler so i tried plugging the aio into the hub for the case and the case to pins on the motherboard but also nothing happened. 

[Poinkachu]

2 minutes ago, Chavez_28 said:

my motherboard does have a 3 pin connector like this (taken from the case link) that im using for the rgb in my aio cooler so i tried plugging the aio into the hub for the case and the case to pins on the motherboard but also nothing happened. 

They don't light up or ?

[Chavez_28]

1 minute ago, Poinkachu said:

They don't light up or ?

the aio plugged in its self works but not if i plug it into the hub for the case

[Chavez_28]

12 minutes ago, Poinkachu said:

They don't light up or ?

my friend i got the motherboard from said it was a prebuilt but the case had rgb on it

 

[Chavez_28]

7 minutes ago, Poinkachu said:

They don't light up or ?

so I actually have his old case as well and his case used a 4 pin connector that went into rgb spot marker on the on the motherboard and my case is a 3 pin. uses the same plug style but has a hole covered. would i be able to poke the covered hole open and put it in there? i know it probably doesnt work like that lol. 

[Poinkachu]

8 minutes ago, Chavez_28 said:

so I actually have his old case as well and his case used a 4 pin connector that went into rgb spot marker on the on the motherboard and my case is a 3 pin. uses the same plug style but has a hole covered. would i be able to poke the covered hole open and put it in there? i know it probably doesnt work like that lol. 

Take a pic of the RGB header on your motherboard.

If the 4pin connector have 4 wires on it, then it's a 12v RGB
3pin ones are ARGB, it works only with 5v.
You cannot mix & match them without a special kind of converter.