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GPU disabled after random reboot

Theminecraftaddict555
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Hi everyone, I have been dealing with an issue where my all of my monitor go black either causing my PC to restart or state that my driver has crashed via AMD driver utility . Everytime this happens, windows would disable my GPU and I would have to uninstall my GPU drivers as a result via DDU. The GPU I have is the 5700xt, which apparently has issues relating to drivers esp. by Gamers Nexus. So far I'm trying to run it WITH JUST the driver provided windows for testing.

 

Things I have tried

-Tried running the latest GPU drivers, no change

-Tried running the previous version, Adrenalin 22.5.1, of the GPU drivers even with JUST the driver install (no amd software)

-Pushed my GPU to high temps to 70-80 degrees for an hour or two but didn't shut down or restart. Especially considering that this issue occured when my gpu wasn't running that hot

 

What do you guys think? New GPU or attempt to run very very old drivers?

 

other specs if needed

-5800x 

-MSI B550-A PRO 

-MSI MPG A750GF

Don't call me a nerd, it makes me look slightly smarter than you

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What OS are you running?

 

Try updating BIOS on the motherboard??? Sounds weird but sometimes issues can be resolved by a simple BIOS update.

CPU Cooler Tier List  || Motherboard VRMs Tier List || Motherboard Beep & POST Codes || Graphics Card Tier List || PSU Tier List 

 

Main System Specifications: 

 

CPU: AMD Ryzen 9 5950X ||  CPU Cooler: Noctua NH-D15 Air Cooler ||  RAM: Corsair Vengeance LPX 32GB(4x8GB) DDR4-3600 CL18  ||  Mobo: ASUS ROG Crosshair VIII Dark Hero X570  ||  SSD: Samsung 970 EVO 1TB M.2-2280 Boot Drive/Some Games)  ||  HDD: 2X Western Digital Caviar Blue 1TB(Game Drive)  ||  GPU: ASUS TUF Gaming RX 6900XT  ||  PSU: EVGA P2 1600W  ||  Case: Corsair 5000D Airflow  ||  Mouse: Logitech G502 Hero SE RGB  ||  Keyboard: Logitech G513 Carbon RGB with GX Blue Clicky Switches  ||  Mouse Pad: MAINGEAR ASSIST XL ||  Monitor: ASUS TUF Gaming VG34VQL1B 34" 

 

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2 minutes ago, CommanderAlex said:

What OS are you running?

 

Try updating BIOS on the motherboard??? Sounds weird but sometimes issues can be resolved by a simple BIOS update.

windows 10

Don't call me a nerd, it makes me look slightly smarter than you

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9 minutes ago, CommanderAlex said:

What OS are you running?

 

Try updating BIOS on the motherboard??? Sounds weird but sometimes issues can be resolved by a simple BIOS update.

I haven't downloaded a bios update in a while but will give that a shot. Can just download the latest one and leave it that right? 

Don't call me a nerd, it makes me look slightly smarter than you

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Just now, Theminecraftaddict555 said:

I haven't downloaded a bios update in a while but will give that a shot. Can just download the latest one and leave it that right? 

You should be able to update the BIOS straight to the latest version without issues. Double check though in reading the release notes that it doesn't specify a specific BIOS version has to be installed prior to updating. Also, only install non-Beta BIOS updates as Beta BIOSs can be buggy. 

CPU Cooler Tier List  || Motherboard VRMs Tier List || Motherboard Beep & POST Codes || Graphics Card Tier List || PSU Tier List 

 

Main System Specifications: 

 

CPU: AMD Ryzen 9 5950X ||  CPU Cooler: Noctua NH-D15 Air Cooler ||  RAM: Corsair Vengeance LPX 32GB(4x8GB) DDR4-3600 CL18  ||  Mobo: ASUS ROG Crosshair VIII Dark Hero X570  ||  SSD: Samsung 970 EVO 1TB M.2-2280 Boot Drive/Some Games)  ||  HDD: 2X Western Digital Caviar Blue 1TB(Game Drive)  ||  GPU: ASUS TUF Gaming RX 6900XT  ||  PSU: EVGA P2 1600W  ||  Case: Corsair 5000D Airflow  ||  Mouse: Logitech G502 Hero SE RGB  ||  Keyboard: Logitech G513 Carbon RGB with GX Blue Clicky Switches  ||  Mouse Pad: MAINGEAR ASSIST XL ||  Monitor: ASUS TUF Gaming VG34VQL1B 34" 

 

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Update: Just updated my bios and also disabled hardware acceleration in chrome since the crashes seems to happen only when browsing through that browser. Will update if issue is resolved or not

Don't call me a nerd, it makes me look slightly smarter than you

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  • 2 weeks later...

Update again: My system froze again with the audio still playing but I didn't get a driver crash message nor did I have my gpu disabled. My system also didn't restart. Not sure what is causing this issue and it might be different. But it took several weeks for this to occur as compared to a couple of days. so this might be something else

Don't call me a nerd, it makes me look slightly smarter than you

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BUMP: Now my computer randomly freezes with computer audio still playing to the point where I had to hard shut down my PC. So far everything is working ok for now but I guarantee that the freeze is going to happen again. I will try to do a clean install of windows 10 and see how that goes. If that doesn't work, then I might have to end up replacing the GPU

Don't call me a nerd, it makes me look slightly smarter than you

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Update: Seems to have crashed the same way again on a fresh reinstall. Sounds like its not an OS issue. As a final resort before replacing the GPU (or just sending it to a repair shop to reduce time and money wasted incase it wasn't a gpu issue), I will try running my PC on a different browser (mine was chrome but now changing it to firefox which is more light on the resource usage).

Don't call me a nerd, it makes me look slightly smarter than you

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