Can't post or have any image on screen with z690-e, 13700k and corsair ddr5... help please Q Code 55

[Ngamer666]

Hello, i just got this z690-e motherboard and 13700k, ddr5 corsair and psu, everything is new, in a meshify 2 case. I reinstalled the ddr5 and i removed the cmos battery but it still does not boot and always show me q code error 55 and i don't have any image on my monitor using hdmi cable straight in the motherboard. The cpu and cooler are very well properly installed. I followed every step, i'm not a pc builder it's been a while i did this but i did it many times since i'm young and never had this kind of issue.... Any ideas? Q code led on top of the segment display is yellow... Does it really mean the ddr5 has problems, i should return it?

 

 

 

 

 

 

[Skiiwee29]

You likely need to do a BIOS update on the board. Natively Z690 boards don't support 13th gen without it. The Asus Z690-e does have a BIOS flashback option. Download the latest BIOS from the Asus website onto a thumbdrive and format it as specified. Then stick it in the USB port that is outlined and says BIOS. Then press the button. Instructions can be found inside your users manual as well on how to perform this function.

 

[Ngamer666]

Just now, Skiiwee29 said:

You likely need to do a BIOS update on the board. Natively Z690 boards don't support 13th gen without it. The Asus Z690-e does have a BIOS flashback option. Download the latest BIOS from the Asus website onto a thumbdrive and format it as specified. Then stick it in the USB port that is outlined and says BIOS. Then press the button. Instructions can be found inside your users manual as well on how to perform this function.

 

ahhhhhh damnit... i knew about it but i forgot... Thank you!!!

[Ebony Falcon]

Did it work ? Also if u have 4 sticks of ram there have been problems posting with xmp

[Illusion220]

Hey I’m also having this same exact issue, I’ve reseated everything a million times already, nothing is working. I’m trying to use the flashback with the most recent bios but my light never goes off just stays solid green. Same specs, z690-e, Corsair dominator 5200, 13700k 

[Ngamer666]

On 11/6/2022 at 2:45 PM, Ebony Falcon said:

Did it work ? Also if u have 4 sticks of ram there have been problems posting with xmp

 

13 minutes ago, Illusion220 said:

Hey I’m also having this same exact issue, I’ve reseated everything a million times already, nothing is working. I’m trying to use the flashback with the most recent bios but my light never goes off just stays solid green. Same specs, z690-e, Corsair dominator 5200, 13700k 

yes flashing the new bios with usb flash back took like 5 minutes and it rebooted fine then i installed win10 and all is good since

[Ngamer666]

14 minutes ago, Illusion220 said:

Hey I’m also having this same exact issue, I’ve reseated everything a million times already, nothing is working. I’m trying to use the flashback with the most recent bios but my light never goes off just stays solid green. Same specs, z690-e, Corsair dominator 5200, 13700k 

did you format the usbkey fat32?

check on youtube there is some video about this i found a few other things to try if not working