PC Crashing

[G4mingWaffle]

Alright so I have a computer that I've had for several years now and well it started to run into issues. So my computer started as of recent give or take a good 3 months ago. My computer started to run slow due to the Polling rate of my mouse (Whenever Id move my mouse on 1000Hz on any game) It would also CTD or Just straight crash. I figured out that the polling rate issue was due to lack of power so I bought a new PSU which did solve that issue, but in turn it caused my computer to continuously crash to a BSOD. So in turn I had to factory reset my boot drive, (Which luckily I only had a few games installed onto). Then I also noticed that in turn of my computer crashing numerous times, (Before Factory Reset). It had caused one of my RAM Sticks to die. I replaced and All was fine, but for certain games it still Black screens or CTD, Mainly Black screen. I do in fact have some older parts, but it was running like a champ before I had to change the PSU. I'm just looking for advice on how to fix this possible or hear the sad truth about if I have to replace my parts. Option one is more enticing though

(I did not put all the information here as it is WAY too much.)

Wattage 750W
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System Information
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Time of this report: 9/1/2022, 18:35:06
Machine name: DESKTOP-T2S3928
Machine Id: {13568604-4076-40C7-86E0-D9C00E53725B}
Operating System: Windows 10 Pro 64-bit (10.0, Build 19044) (19041.vb_release.191206-1406)
Language: English (Regional Setting: English)
System Manufacturer: Micro-Star International Co., Ltd.
System Model: MS-7B79
BIOS: A.L2 (type: UEFI)
Processor: AMD Ryzen 5 1600 Six-Core Processor (12 CPUs), ~3.4GHz
Memory: 16384MB RAM
Available OS Memory: 16310MB RAM
Page File: 6005MB used, 10804MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
__________________________________________________________________________

Card name: AMD Radeon (TM) R9 390 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x67B0)
DAC type: Internal DAC(400MHz)
Device Type: Full Device (POST)
Device Key: Enum\PCI\VEN_1002&DEV_67B0&SUBSYS_04E91043&REV_80
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 16322 MB
Dedicated Memory: 8167 MB
Shared Memory: 8154 MB
Current Mode: 1920 x 1080 (32 bit) (144Hz)

[An0maly_76]

This is a lot to read, but to simplify my suggestion, but it's possible the RAM is failing, or if this came on after a RAM upgrade, it's possible the RAM is not guaranteed compatible for the board.

[191x7]

First, flash the latest BIOS

https://www.msi.com/Motherboard/X470-GAMING-PLUS-MAX/support

 

And use the latest Chipset drivers from AMD

https://www.amd.com/en/support/chipsets/amd-socket-am4/x470

 

Check your memory with PassMark Memtest86, the free version works fine.

 

Check your windows by running sfc /scannow from the command prompt with Administrator rights or PowerShell with Administrative rights.

[G4mingWaffle]

11 minutes ago, 191x7 said:

First, flash the latest BIOS

https://www.msi.com/Motherboard/X470-GAMING-PLUS-MAX/support

 

And use the latest Chipset drivers from AMD

https://www.amd.com/en/support/chipsets/amd-socket-am4/x470

 

Check your memory with PassMark Memtest86, the free version works fine.

 

Check your windows by running sfc /scannow from the command prompt with Administrator rights or PowerShell with Administrative rights.

Ok so I did check that the RAM is compatible, I also did both SFC /scannow command and the DISM /Online /Cleanup-Image /RestoreHealth Command 

 

and I just got finished downloading the most recent drivers. So I shall let you know in a few minutes if my problem is fixed

 

[191x7]

16 minutes ago, G4mingWaffle said:

Ok so I did check that the RAM is compatible, ...

 

Not talking compatibility, talking about RAM stability, not having broken RAM.

[G4mingWaffle]

28 minutes ago, 191x7 said:

First, flash the latest BIOS

https://www.msi.com/Motherboard/X470-GAMING-PLUS-MAX/support

 

And use the latest Chipset drivers from AMD

https://www.amd.com/en/support/chipsets/amd-socket-am4/x470

 

Check your memory with PassMark Memtest86, the free version works fine.

 

Check your windows by running sfc /scannow from the command prompt with Administrator rights or PowerShell with Administrative rights.

Did all of the above, still crashes

[191x7]

Just now, G4mingWaffle said:

Did all of the above, still crashes

Ok, which exact PSU do you have?

 

Are you using the recommended GPU drivers 22.6.1 Legacy?

https://www.amd.com/en/support/graphics/amd-radeon-r9-series/amd-radeon-r9-300-series/amd-radeon-r9-390

 

Did you replace the mouse that was giving you issues?

 

What does CPU-Z now show about your motherboard and the BIOS version?

 

Do you use 1 8-pin (or 6+2 pin) and a 6-pin from the same PSU cable (piggy tail) or are you using two seperate cables?

[G4mingWaffle]

9 minutes ago, 191x7 said:

Ok, which exact PSU do you have?

 

Are you using the recommended GPU drivers 22.6.1 Legacy?

https://www.amd.com/en/support/graphics/amd-radeon-r9-series/amd-radeon-r9-300-series/amd-radeon-r9-390

 

Did you replace the mouse that was giving you issues?

 

What does CPU-Z now show about your motherboard and the BIOS version?

 

Do you use 1 8-pin (or 6+2 pin) and a 6-pin from the same PSU cable (piggy tail) or are you using two seperate cables?

Ok I have and EVAG 750W Platnium, all drivers are up date as they are released. The mouse was not the issue, it was the lack of power.

[G4mingWaffle]

My gpu uses a combo of 1 6-pin and a 6+2-pin and yes it does have pigtail. But im able to run most games just not very specific ones. 

 

11 minutes ago, 191x7 said:

Ok, which exact PSU do you have?

 

Are you using the recommended GPU drivers 22.6.1 Legacy?

https://www.amd.com/en/support/graphics/amd-radeon-r9-series/amd-radeon-r9-300-series/amd-radeon-r9-390

 

Did you replace the mouse that was giving you issues?

 

What does CPU-Z now show about your motherboard and the BIOS version?

 

Do you use 1 8-pin (or 6+2 pin) and a 6-pin from the same PSU cable (piggy tail) or are you using two seperate cables?

 

[191x7]

12 minutes ago, G4mingWaffle said:

My gpu uses a combo of 1 6-pin and a 6+2-pin and yes it does have pigtail. But im able to run most games just not very specific ones. 

 

 

Please answer to all my questions since I'm geniunely trying to help here.

 

Also, did you use some old(er) cables when you switched the PSU?

[G4mingWaffle]

12 minutes ago, 191x7 said:

Please answer to all my questions since I'm geniunely trying to help here.

 

Also, did you use some old(er) cables when you switched the PSU?

 

Motherboard Driver were updated and My BIOS version is still the same

 

I'm using 2 different cables for the 6+2 and 6 pin connecter, and No I am using brand new cables

[G4mingWaffle]

1 hour ago, An0maly_76 said:

This is a lot to read, but to simplify my suggestion, but it's possible the RAM is failing, or if this came on after a RAM upgrade, it's possible the RAM is not guaranteed compatible for the board.

 

I didn't see your message the first time, my RAM was upgraded and the issues started happening after I upgraded the RAM and the PSU. It also only started happening after I had to Factory reset my Boot Drive

[AustinProH]

What do we think it is? 

[An0maly_76]

9 hours ago, G4mingWaffle said:

 

I didn't see your message the first time, my RAM was upgraded and the issues started happening after I upgraded the RAM and the PSU. It also only started happening after I had to Factory reset my Boot Drive

Simply put, look up your board model on the manufacturer's website and check your RAM's SKU (part #) against the appropriate QVL list (they can be different per processor series in some cases). If it's not listed, it could be creating stability issues. I've seen the same thing across three boards, the reason I say that's a good thing to check...

 

https://linustechtips.com/topic/1451215-the-qvl-is-real-anyone-upgrading-their-pc-or-building-a-new-one-needs-to-read-this/

 

@191x7has some good thoughts as to your issue as well. I'm simply offering other things to check that could be a factor. I actually posted a video I found about the PSU thing just yesterday...

 

https://linustechtips.com/topic/1452952-this-makes-me-really-glad-i-didnt-do-this/

 

[G4mingWaffle]

11 hours ago, An0maly_76 said:

Simply put, look up your board model on the manufacturer's website and check your RAM's SKU (part #) against the appropriate QVL list (they can be different per processor series in some cases). If it's not listed, it could be creating stability issues. I've seen the same thing across three boards, the reason I say that's a good thing to check...

 

https://linustechtips.com/topic/1451215-the-qvl-is-real-anyone-upgrading-their-pc-or-building-a-new-one-needs-to-read-this/

 

@191x7has some good thoughts as to your issue as well. I'm simply offering other things to check that could be a factor. I actually posted a video I found about the PSU thing just yesterday...

 

https://linustechtips.com/topic/1452952-this-makes-me-really-glad-i-didnt-do-this/

 

Alright I checked the RAM its compatible. The thing is it only crashes on Rust or sometimes BO3, but it runs MW, R6, Destiny 2, and DayZ all perfectly fine.

[An0maly_76]

1 hour ago, G4mingWaffle said:

Alright I checked the RAM its compatible. The thing is it only crashes on Rust or sometimes BO3, but it runs MW, R6, Destiny 2, and DayZ all perfectly fine.

 Even if it is compatible, it still could be faulty.

[G4mingWaffle]

On 9/2/2022 at 3:14 PM, An0maly_76 said:

 Even if it is compatible, it still could be faulty.

The Ram isn't Faulty, if it was faulty it wouldn't run higher end games than Rust. It's not a HARDWARE issue, its a software issue. The RAM was tested with bother downloadable programs and actually tested with another computer.

[An0maly_76]

6 minutes ago, G4mingWaffle said:

The Ram isn't Faulty, if it was faulty it wouldn't run higher end games than Rust. It's not a HARDWARE issue, its a software issue. The RAM was tested with bother downloadable programs and actually tested with another computer.

So was mine, actually... look into it, don't look into it. *shrugs*