Jump to content

Lightroom Crashing on Startup


My adobe lightroom (5.4) is crashing immediately whenever i open it (error message below).

It was working fine until i updated it last week, where i updated it, then started having issues.

Computer, drivers, creative cloud and Lightroom are all fully updated. My other adobe apps alll work, its just lightroom.

The IT department suggested downgrading and reupgrading Lightroom's software, uninstalling and reinstalling creative cloud, using creative cloud repairer and updating Visual C ++. I have also uninstalled and reinstalled my AMD graphics drivers

Any suggestions on how to fix this are greatly appreciated!

Thanks, Charlie

Specs and Error Message below.

CPU: Intel i5 11400


RAM: 16gb Corsair Vengeance xmp 3200mhz

Motherboard: Asrock B560m pro 4 a/c

PSU: Corsair CX550M

Error Messages


<gpuinfo availability = "RUNNING/FULL POWER"


Link to comment
Share on other sites

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now