Pc is underperforming

[pcisdying123]

I have compared my pc to people with exact same specs as mine and my pc is underperforming by half the fps and has very big fps dips and drops nearly every 3 seconds. I have a ryzen 3 3200g and an rx5500 4gb with 16gb of ram and a 500w power supply. I use an extension cord with my pc if that helps and my pc has always been clean, is quite new (2 years old) and has had not much problem with temperature. Have tried most things such as swapping ram and ressetting to windows 10 with a clean boot and even wiping my gpu drivers. What should I do as the fps drops are getting very annoying. 

[Middcore]

Did you somehow accidentally end up using the 3200G integrated graphics instead of the RX 5500? 

[BiotechBen]

What drive are you using?

 

Make sure the display is plugged into the GPU and not the mobo

[pcisdying123]

3 minutes ago, BiotechBen said:

What drive are you using?

 

Make sure the display is plugged into the GPU and not the mobo

I have plugged it into the gpu and I am using my game ssd drive which is  my D drive

[Zalosath]

5 minutes ago, pcisdying123 said:

I have plugged it into the gpu and I am using my game ssd drive which is  my D drive

What kind of SSD? NVMe or no? 

What does the health status of the drive look like? Run HWiNFO or equivalent to find out. 

Check driver installation, DDU any old drivers.

[bal7]

14 minutes ago, pcisdying123 said:

I have compared my pc to people with exact same specs as mine and my pc is underperforming by half the fps and has very big fps dips and drops nearly every 3 seconds. I have a ryzen 3 3200g and an rx5500 4gb with 16gb of ram and a 500w power supply. I use an extension cord with my pc if that helps and my pc has always been clean, is quite new (2 years old) and has had not much problem with temperature. Have tried most things such as swapping ram and ressetting to windows 10 with a clean boot and even wiping my gpu drivers. What should I do as the fps drops are getting very annoying. 

is it running dual channel ram?

[PDifolco]

7 minutes ago, bal723 said:

is it running dual channel ram?

That and at which speed ? Did you use DOCP/XMP on the RAM ?

[bal7]

1 minute ago, PDifolco said:

That and at which speed ? Did you use DOCP/XMP on the RAM ?

no, just be sure that there's 2 ram planks instead of 1, it will work faster

[PDifolco]

2 minutes ago, bal723 said:

no, just be sure that there's 2 ram planks instead of 1, it will work faster

yeah my question was in addtion, because 3200MT is way better than 2133 

 

[bal7]

1 minute ago, PDifolco said:

yeah my question was in addtion, because 3200MT is way better than 2133 

 

Yes, and you can over clock it to 3600 or 3400

[pcisdying123]

7 hours ago, bal723 said:

is it running dual channel ram?

yes

[pcisdying123]

7 hours ago, PDifolco said:

yeah my question was in addtion, because 3200MT is way better than 2133 

 

there is two ram sticks

 

[pcisdying123]

7 hours ago, PDifolco said:

That and at which speed ? Did you use DOCP/XMP on the RAM ?

no docp used i cannot use it either way my bios doesnt let me its locked by hp

[pcisdying123]

7 hours ago, Zalosath said:

What kind of SSD? NVMe or no? 

What does the health status of the drive look like? Run HWiNFO or equivalent to find out. 

Check driver installation, DDU any old drivers.

I have both types however use a normal sata ssd, drive status is fine and have done ddu

[PDifolco]

3 minutes ago, pcisdying123 said:

no docp used i cannot use it either way my bios doesnt let me its locked by hp

Well, sorry to tell you, but if that's a locked garbage OEM PC, it's designed to perform badly...

[bal7]

19 hours ago, pcisdying123 said:

I have compared my pc to people with exact same specs as mine and my pc is underperforming by half the fps and has very big fps dips and drops nearly every 3 seconds. I have a ryzen 3 3200g and an rx5500 4gb with 16gb of ram and a 500w power supply. I use an extension cord with my pc if that helps and my pc has always been clean, is quite new (2 years old) and has had not much problem with temperature. Have tried most things such as swapping ram and ressetting to windows 10 with a clean boot and even wiping my gpu drivers. What should I do as the fps drops are getting very annoying. 

try to use official amd software to overclock cpu

[pcisdying123]

alright but which software

 

[bal7]

1 hour ago, pcisdying123 said:

alright but which software

 

amd adrenalin software

[NaClKnight]

On 8/3/2022 at 7:33 AM, pcisdying123 said:

I have compared my pc to people with exact same specs as mine and my pc is underperforming by half the fps and has very big fps dips and drops nearly every 3 seconds. I have a ryzen 3 3200g and an rx5500 4gb with 16gb of ram and a 500w power supply. I use an extension cord with my pc if that helps and my pc has always been clean, is quite new (2 years old) and has had not much problem with temperature. Have tried most things such as swapping ram and ressetting to windows 10 with a clean boot and even wiping my gpu drivers. What should I do as the fps drops are getting very annoying. 

So to recap: you have an HP Prebuilt Desktop that experiences constant stuttering and low fps in general?

• You're using 2 DIMM for RAM but can't overclock it or enable DOCP/XMP due to MB limits
• Your games (D drive) are stored on a SATA SSD which is not failing, per HWInfo
• You've already attempted Windows 10 reinstalls, and DDU, and are currently investigating AMD Adrenaline

Are your games (D drive) and Windows OS (C drive) on the same SATA? 

Do you notice instability (apps crashing, PC restarting, etc) during any other usage?

Are there any other programs running while you play games?

Has this always happened or has it gotten progressively worse?

What games are you playing that have these issues? Do any games suffer more or less?

 

Since you already have HWInfo, can you check the GPU section of the summary and confirm the PCIe version and the actual data rate?

 

Additionally, we can use HWInfo to confirm if the CPU, GPU, or both, are freaking out during games, or running at 100% utilization, or overheating.