PC Still Does not POST after CPU RMA

[Runedog]

My PC suddenly stopped posting a while ago (no hardware changes). I was able to verify that the GPU, storage, RAM, and PSU work with other hardware, so that narrowed it down to the motherboard and CPU. I shipped the motherboard back to Gigabyte, who said they tested it and sent it back. Then, I RMA'd the CPU and just installed the new one I received from AMD.

 

The computer still does not POST and I am still getting the same symptoms as before:

• LEDs and fans turn on
• No video output
• Power cycling every 30 seconds or so (fans and LEDs breifly turn off/on)
• Troubleshooting lights on motherboard indicate DRAM issue

 

I am still redoing my troubleshooting with RAM and everything, but wanted to see what you guys think. It's starting to seem like a motherboard issue after all. Do you think I'll just have to go buy a new one?

 

Specs:

• CPU: AMD Ryzen 3700X (no overclocking)
• Mobo: Gigabyte B550 AORUS PRO AC
• RAM: G.Skill Aegis 2x8 GB 3000 MHz
• GPU: MSI Geforce 1060 3 GB
• PSU: Corsair CX 600 W 80+ Bronze

[MrMase]

36 minutes ago, Runedog said:

My PC suddenly stopped posting a while ago (no hardware changes). I was able to verify that the GPU, storage, RAM, and PSU work with other hardware, so that narrowed it down to the motherboard and CPU. I shipped the motherboard back to Gigabyte, who said they tested it and sent it back. Then, I RMA'd the CPU and just installed the new one I received from AMD.

 

The computer still does not POST and I am still getting the same symptoms as before:

• LEDs and fans turn on
• No video output
• Power cycling every 30 seconds or so (fans and LEDs breifly turn off/on)
• Troubleshooting lights on motherboard indicate DRAM issue

 

I am still redoing my troubleshooting with RAM and everything, but wanted to see what you guys think. It's starting to seem like a motherboard issue after all. Do you think I'll just have to go buy a new one?

 

Specs:

• CPU: AMD Ryzen 3700X (no overclocking)
• Mobo: Gigabyte B550 AORUS PRO AC
• RAM: G.Skill Aegis 2x8 GB 3000 MHz
• GPU: MSI Geforce 1060 3 GB
• PSU: Corsair CX 600 W 80+ Bronze

When you tested the memory on other hardware did you run it through MemTest86? If not this may be worth doing, however I am also going to assume that you was unable to POST on even a single stick in slot A2 of the board?

 

Given it is Gigabyte and some of the Gamers Nexus / New Egg issues reported on previously if I was to point fingers it would be at them.

[Runedog]

43 minutes ago, MrMase said:

When you tested the memory on other hardware did you run it through MemTest86? If not this may be worth doing, however I am also going to assume that you was unable to POST on even a single stick in slot A2 of the board?

I didn't run MemTest86 and unfortunately I can't stick it back in my roommate's computer to run do it now. But yes, I did try each stick individually in slot A2 before, and I will try it again with the new CPU.

 

44 minutes ago, MrMase said:

Given it is Gigabyte and some of the Gamers Nexus / New Egg issues reported on previously if I was to point fingers it would be at them.

That's what I was thinking. I've noticed other minor issues with this board - like USB ports not working - so I can tell you I won't be going with Gigabyte again any time soon.

 

Thanks for the help!