Windows bluescreen & MemTest86 fail

[Sabakakado]

Hey! 

Lately my laptop (Lenovo Ideapad 5-15ITL05) is crushing due to bluescreen (KERNEL_SECURITY_CHECK_FAILURE).

So, I decided to clean install windows 10 and updating everything (drivers, BIOS, etc). But no luck. 

I ran Windows Memory Diagnostic Tool which after few seconds stated "Hardware problems were detected".

I came across MemTest86 and decided to run it - which also failed:

 

I'm more of a software guy but looking at these results it seems to be a RAM issue. Can someone please confirm that to me? Could it be something else? 
Thanks! 

 

Specs: 

[Bombastinator]

The Microsoft included memtest is known for being not all that great but it’s a false negative problem not a false positive one. My strong suspicion is this will end with you buying a new memory kit.  In the meantime there’s a really old test that is based on it being very unlikely for two sticks to go bad simultaneously in the same machine.  The move is try each stick individually and see if only one works.  You can limp along on half memory and single channel till the new stuff arrives.  If they both fail it’s probably not the memory and you’ve got a different problem.  Memtest86 has a better rep than the Microsoft one.  They should be run through multiple times all the way.  It can take a while.  The Microsoft one is actually default to run twice, and it’s still not all that good.

Edited June 3, 2022 by Bombastinator

[Sabakakado]

5 minutes ago, Bombastinator said:

The Microsoft included memtest is known for being not all that great but it’s a false negative problem not a false positive one. My strong suspicion is this will end with you buying a new memory kit.  In the meantime there’s a really old test that is based on it being very unlikely for two sticks to go bad simultaneously in the same machine.  The move is try each stick individually and see if only one works.  You can limp along on half memory and single channel till the new stuff arrives.  If they both fail it’s probably not the memory and you’ve got a different problem.  Memtest86 has a better rep than the Microsoft one.  They should be run through multiple times all the way.  It can take a while.  The Microsoft one is actually default to run twice, and it’s still not all that good.

Thanks for the replay! 

I used 3rd party software for the memtest along with Microsoft's one.

Unfortunately, (according to the internet) the RAM is welded to the motherboard. So, I can't remove one of them. 

[Bombastinator]

8 minutes ago, Sabakakado said:

Thanks for the replay! 

I used 3rd party software for the memtest along with Microsoft's one.

Unfortunately, (according to the internet) the RAM is welded to the motherboard. So, I can't remove one of them. 

Well soldered, but yeah. Ouch.  Those poor iMac users have soldered on SSDs.  Those are guaranteed to eventually go bad.  Apple should talk to automakers about that sort of thing. Is it still under warranty?  If so it’s time to put on your angry face and make some phone calls I suspect.  I’m not even going to suggest trying to desolder and Reball those chips yourself.  Too much equipment and practice is needed. Just figuring out how would cost more in time and money than a new machine.

[191x7]

21 minutes ago, Sabakakado said:

Thanks for the replay! 

I used 3rd party software for the memtest along with Microsoft's one.

Unfortunately, (according to the internet) the RAM is welded to the motherboard. So, I can't remove one of them. 

You can remove the non.soldered one and retest. Maybe the soldered ram is fine.

[Sabakakado]

1 hour ago, Bombastinator said:

Well soldered, but yeah. Ouch.  Those poor iMac users have soldered on SSDs.  Those are guaranteed to eventually go bad.  Apple should talk to automakers about that sort of thing. Is it still under warranty?  If so it’s time to put on your angry face and make some phone calls I suspect.  I’m not even going to suggest trying to desolder and Reball those chips yourself.  Too much equipment and practice is needed. Just figuring out how would cost more in time and money than a new machine.

Unfortunately no. The warranty passed this January. I'll start looking for a technician. 

[Bombastinator]

45 minutes ago, Sabakakado said:

Unfortunately no. The warranty passed this January. I'll start looking for a technician. 

heh.  Someone measured that warranty well.  @191x7 makes a fair point though.  If only half the ram is soldered, as is common, if that wasn’t the bit that went bad all you’d need to do is buy a replacement SODIMM.  Might all be soldered of course in which case no hope.

Edited June 3, 2022 by Bombastinator