NVIDIA GPU PROBLEM ON PCIE X16

[ahmedelnily]

Hi all,

plz help 

I'm sorry I don't speak English well

I'm using an Nvidia RTX 2060 graphics card On the motherboard  aorus Z390 Elite for 3 years
A week ago, I noticed that there was Frequent Freeze on my pc

I also notice that when the Nvidia audio driver is activated, it makes a noise along with the sound

Then I tried to find out why

And I discovered when I installed the graphics card in the second pcie slot below

The freeze disappeared and the problem was solved

when installing the graphics card in the first pcie x16 , the problem returned Does the first pcie slot or cpu have a problem or what ?

 

thank you very much

[da na]

Welcome to the forums!
Can you download GPU-Z and check that, when the GPU is in the top slot, it says under bus "PCIe 3.0 X16" while doing the render test?

[ahmedelnily]

32 minutes ago, Mel0nMan said:

Welcome to the forums!
Can you download GPU-Z and check that, when the GPU is in the top slot, it says under bus "PCIe 3.0 X16" while doing the render test?

Thank you very much 
OK I will do it
 After the check is end, I will screenshot the result 
Thank you very much

[ahmedelnily]

54 minutes ago, Mel0nMan said:

Welcome to the forums!
Can you download GPU-Z and check that, when the GPU is in the top slot, it says under bus "PCIe 3.0 X16" while doing the render test?

I did it and took a screenshot before the system freezes quickly

[da na]

Just now, ahmedelnily said:

I did it and took a screenshot before the system freezes quickly

That is strange, it's identifying the slot correctly. 

It could just be a broken or damaged slot of the motherboard. Have you tried blowing out the slot with a compressed air can? That will occasionally solve some issues. But it definitely seems like there's an issue with the slot.

[ahmedelnily]

3 minutes ago, Mel0nMan said:

That is strange, it's identifying the slot correctly. 

It could just be a broken or damaged slot of the motherboard. Have you tried blowing out the slot with a compressed air can? That will occasionally solve some issues. But it definitely seems like there's an issue with the slot.

yes i tried blowing out the slot with a compressed air can
Unfortunately, it did not solve the problem

I own another pc with fx8350 processor
I plugged the graphics card into it and there was no problem
And I have another old card
msi ati r7 240
But there is no place to connect a power cable from the Psu
I also installed it instead of the other card in the same place where the problem occurred that I replaced Nvidia card and the problem did not occurred

[da na]

Just now, ahmedelnily said:

yes i tried blowing out the slot with a compressed air can
Unfortunately, it did not solve the problem

I own another pc with fx8350 processor
I plugged the graphics card into it and there was no problem
And I have another old card
msi ati r7 240
But there is no place to connect a power cable from the Psu
I also installed it instead of the other card in the same place where the problem occurred that I replaced Nvidia card and the problem did not occurred

That definitely seems like an issue with the slot's power delivery since the R7 card is very low power. If it is possible, just use the card in the lower slot.

[ahmedelnily]

5 minutes ago, Mel0nMan said:

That definitely seems like an issue with the slot's power delivery since the R7 card is very low power. If it is possible, just use the card in the lower slot.

I think I'll do that and use the card in the lower slot
Until I buy a new pc
I think there is no difference in the performance of the card between the two slots 
Thank you very much dear for your interest
Greetings to you from Egypt