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RAM won't run at rated speed?

MrTomnus

I understand that there's not much of a difference, but if I purchased a product that doesn't work as advertised, then I'm not getting what I paid for. When building my rig I, specifically made sure to get a 1600MHz C9 kit that runs at that spec at 1.5V because of the power limits on the LGA 1150 platform. I'll get the box out of the loft and double check, then I'll contact Corsair and see what they can do. Thank you for your help though :)

I agree, contact Corsair, but also look online a quick google with the keywords "1333mhz Corsair RAM and MSI G43" should give you some hits.

"I genuinely dislike the promulgation of false information, especially to people who are asking for help selecting new parts."

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I agree, contact Corsair, but also look online a quick google with the keywords "1333mhz Corsair RAM and MSI G43" should give you some hits.

Will do ;)

| My first build: http://linustechtips.com/main/topic/117400-my-very-first-build/ | Build for my friend's 18th: http://linustechtips.com/main/topic/168660-pc-for-my-friends-18th-with-pictures-complete/ |


ATH-M50X Review: http://linustechtips.com/main/topic/165934-review-audio-technica-ath-m50-x/ | Nintendo 3DS XL Review: http://linustechtips.com/main/topic/179711-nintendo-3ds-xl-review/ | Game Capture Guide: http://linustechtips.com/main/topic/186547-ultimate-guide-to-recording-your-gameplay/


Case: Corsair 200R CPU: i5 4670K @ 3.4GHz RAM: Corsair 8GB 1600MHz C9 Mobo: GIGABYTE Z87-HD3 GPU: MSI R9 290 Cooler: Hyper 212 EVO PSU: EVGA 750W Storage: 120GB SSD, 1TB HDD Display: Dell U2212HM OS: Windows 8

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I understand that there's not much of a difference, but if I purchased a product that doesn't work as advertised, then I'm not getting what I paid for. When building my rig I, specifically made sure to get a 1600MHz C9 kit that runs at that spec at 1.5V because of the power limits on the LGA 1150 platform. I could have saved £10-15 if I got a 1333MHz kit. I'll get the box out of the loft and double check, then I'll contact Corsair and see what they can do. Thank you for your help though :)

I am sorry I did not see that your RAM's rated voltage is 1.5V. Since that is the case, it means you have a bad piece of hardware and you need to contact customer care and ask for replacement.

Sorry for any confusion caused.

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Will do ;)

or stuck at 1333mhz, some variation of a problem occurring.

"I genuinely dislike the promulgation of false information, especially to people who are asking for help selecting new parts."

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I am sorry I did not see that your RAM's rated voltage is 1.5V. Since that is the case, it means you have a bad piece of hardware and you need to contact customer care and ask for replacement.

Sorry for any confusion caused.

Don't worry, we've all skipped over an important bit of a forum post at least once or twice :P

 

or stuck at 1333mhz, some variation of a problem occurring.

Looking at some links, they've all said to enable XMP and it's been fixed for them. It's really odd because it definitely ran at 1600MHz once before - I changed it to that once I'd built it. Oh well, looks like the best course of action is to contact Corsair - the BIOS reset didn't fix it, neither did the flash to the latest version.

| My first build: http://linustechtips.com/main/topic/117400-my-very-first-build/ | Build for my friend's 18th: http://linustechtips.com/main/topic/168660-pc-for-my-friends-18th-with-pictures-complete/ |


ATH-M50X Review: http://linustechtips.com/main/topic/165934-review-audio-technica-ath-m50-x/ | Nintendo 3DS XL Review: http://linustechtips.com/main/topic/179711-nintendo-3ds-xl-review/ | Game Capture Guide: http://linustechtips.com/main/topic/186547-ultimate-guide-to-recording-your-gameplay/


Case: Corsair 200R CPU: i5 4670K @ 3.4GHz RAM: Corsair 8GB 1600MHz C9 Mobo: GIGABYTE Z87-HD3 GPU: MSI R9 290 Cooler: Hyper 212 EVO PSU: EVGA 750W Storage: 120GB SSD, 1TB HDD Display: Dell U2212HM OS: Windows 8

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Don't worry, we've all skipped over an important bit of a forum post at least once or twice :P

 

Looking at some links, they've all said to enable XMP and it's been fixed for them. It's really odd because it definitely ran at 1600MHz once before - I changed it to that once I'd built it. Oh well, looks like the best course of action is to contact Corsair - the BIOS reset didn't fix it, neither did the flash to the latest version.

Random guess, maybe they aren't plugged into the proper slots?  I know on my motherboard the order goes |1| |3| |2| |4|  With my two sticks of RAM going in the 1 and 2 slots.

"I genuinely dislike the promulgation of false information, especially to people who are asking for help selecting new parts."

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Random guess, maybe they aren't plugged into the proper slots?  I know on my motherboard the order goes |1| |3| |2| |4|  With my two sticks of RAM going in the 1 and 2 slots.

Haha someone had to say it :D The manual says for dual channel operation they should be put in DIMMs 2 and 4. So from the slot nearest the CPU socket to the right, they are in slots 2 and 4 (the black ones) :)

| My first build: http://linustechtips.com/main/topic/117400-my-very-first-build/ | Build for my friend's 18th: http://linustechtips.com/main/topic/168660-pc-for-my-friends-18th-with-pictures-complete/ |


ATH-M50X Review: http://linustechtips.com/main/topic/165934-review-audio-technica-ath-m50-x/ | Nintendo 3DS XL Review: http://linustechtips.com/main/topic/179711-nintendo-3ds-xl-review/ | Game Capture Guide: http://linustechtips.com/main/topic/186547-ultimate-guide-to-recording-your-gameplay/


Case: Corsair 200R CPU: i5 4670K @ 3.4GHz RAM: Corsair 8GB 1600MHz C9 Mobo: GIGABYTE Z87-HD3 GPU: MSI R9 290 Cooler: Hyper 212 EVO PSU: EVGA 750W Storage: 120GB SSD, 1TB HDD Display: Dell U2212HM OS: Windows 8

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