Disappointing 6900xt performance.

[Dazed and Confused]

I bought a PC in February and I haven't been overly impressed so far when playing PUBG. The FPS all over the place and can range from 65 to 95ish fps and some games 144 to 300+, these are more game by game rather than what I am looking at doing in the the game. So some days it is the first set of number and others the latter. It also always feels like it is stuttering slightly and isn't running smoothly no matter what the fps is.

 

I have tried changing the settings from the lowest setting on 1080p or the highest on 1440p and I get the same result.

 

I don't really know what I'm doing so I haven't touched any setting in Adrenalin other than enabling freesync, which I have tried on and off, so everything is set to default although. I have had a message come up a few times saying "Default Radeon WattMan settings have been restored due to and unexpected system failure." but I have no idea what it means.

 

My components are:

 

Ryzen 9 5950x (40c idle, 78ish playing with the hottest point sometimes reaching 81c at the highest I've seen)

XFX merc 319 6900xt  (32-40c idle, 65c playing)

Asus Tuff Gaming X570-Plus (WI-FI)

32gb 3200 Corsair Vengeance (16 - 18 - 18 – 36) xmp is on (I had thought about upgrading this?)

ID-Cooling FrostFlow 240mm AIO Cooler (Is this good enough? I was thinking of swapping it out?)

1TB PCS PCIe M.2 SSD (2200 MB/R, 1500 MB/W)

CORSAIR 850W RMx SERIES™ MODULAR 80 PLUS® GOLD, ULTRA QUIET

Coolmaster Masterbox TD500 MESH case

Windows 11

 

Any help or suggestions would be very much appreciated.

[GuiltySpark_]

And the most important spec, display resolution? 

[Dazed and Confused]

Sorry I forgot to add that, the display resolution is 2560 x 1440 resolution on a LG UltraGear 27GN88A 144hz.

[RejZoR]

Given how high end everything else is, that 3200MHz RAM is a real eye sore. 3600 and 3733MHz is a sweetspot for Ryzen 5000.

 

Make sure you have latest AMD chipset drivers installed as well as latest Radeon drivers.

[Dazed and Confused]

6 minutes ago, RejZoR said:

Given how high end everything else is, that 3200MHz RAM is a real eye sore. 3600 and 3733MHz is a sweetspot for Ryzen 5000.

 

Make sure you have latest AMD chipset drivers installed as well as latest Radeon drivers.

 

Would 3600MHz be a better choice than 4000MHz if I was upgrading?

[Pixelfie]

What is GPU and CPU usage (highest core) like?

 

Try this new preview driver: https://www.amd.com/en/support/kb/release-notes/rn-rad-win-preview-may2022

That improved DX11 performance and from what I've heard (and personal experience) AMD GPUs get fps issues like this on DX11. I haven't really tested it properly yet, but I definitely feel like some DX11 games play smoother

[GuiltySpark_]

Ok so 1440p, that's good. 

 

Can you load up more static game in which you aren't reliant on other players (aka not PUBG) and monitor your GPU temp, clockspeed, usage and power? The simplest way to go about this GPU-Z using its Sensors tab. Are you seeing fluctuations in usage while these dips occur? Essentially i'm trying to help connect instances of poor performance to changes in statistics on your GPU.  

[Dazed and Confused]

11 minutes ago, Pixelfie said:

What is GPU and CPU usage (highest core) like?

 

Try this new preview driver: https://www.amd.com/en/support/kb/release-notes/rn-rad-win-preview-may2022

That improved DX11 performance and from what I've heard (and personal experience) AMD GPUs get fps issues like this on DX11.

I am not sure I try and find that out.

I shall also give that preview driver a go.

7 minutes ago, GuiltySpark_ said:

Ok so 1440p, that's good. 

 

Can you load up more static game in which you aren't reliant on other players (aka not PUBG) and monitor your GPU temp, clockspeed, usage and power? The simplest way to go about this GPU-Z using its Sensors tab. Are you seeing fluctuations in usage while these dips occur? Essentially i'm trying to help connect instances of poor performance to changes in statistics on your GPU.  

I shall try find that out. Would something like 3D mark be a good way to test this or would it be better to use a game?

[RejZoR]

15 minutes ago, Dazed and Confused said:

 

Would 3600MHz be a better choice than 4000MHz if I was upgrading?

I've checked several scaling benchmarks and there really isn't much benefit going past 3800MHz, mostly because you need to have Infinity Fabric clock set to half the RAM speed to really benefit the most out of it. 3600MHz is the default sweetspot as Ryzen 5000 CPU's run Infinity Fabric at 1800MHz by default. For 3800MHz RAM you'll need 1900MHz Infinity Fabric. That should be achievable by all Ryzen 5000 CPU's. Beyond that, it's very questionable as hardly any can reach 2000MHz InfinityFabric for 4000MHz RAM. Running 4000MHz RAM on 1800MHz InfinityFabric is not really beneficial at all.

 

So, if you want ideal performance without much fiddling, get 3600MHz. If you want peak performance, get 3800MHz RAM and overclock InfinityFabric to 1900MHz.

 

I can't say this will solve your problem, but it's the most obvious issue I can see with your hardware. But for start, I'd certainly first update AMD chipset driver and Radeon drivers. Preferably with clean install option if possible.

[Queen Chrysalis]

1 minute ago, RejZoR said:

I've checked several scaling benchmarks and there really isn't much benefit going past 3800MHz, mostly because you need to have Infinity Fabric clock set to half the RAM speed to really benefit the most out of it. 3600MHz is the default sweetspot as Ryzen 5000 CPU's run Infinity Fabric at 1800MHz by default. For 3800MHz RAM you'll need 1900MHz Infinity Fabric. That should be achievable by all Ryzen 5000 CPU's. Beyond that, it's very questionable as hardly any can reach 2000MHz InfinityFabric for 4000MHz RAM. Running 4000MHz RAM on 1800MHz InfinityFabric is not really beneficial at all.

 

So, if you want ideal performance without much fiddling, get 3600MHz. If you want peak performance, get 3800MHz RAM and overclock InfinityFabric to 1900MHz.

 

I can't say this will solve your problem, but it's the most obvious issue I can see with your hardware. But for start, I'd certainly first update AMD chipset driver and Radeon drivers. Preferably with clean install option if possible.

Dude RAM speed is not gonna cause fps issues like his, especially with a 5950x and a 6900xt.  There is CLEARLY something going on unrelated to hardware specs.

 

This thread should be in troubleshooting, as PUBG gets an excellent framerate on way slower systems, yall are gonna have OP paying out the ass for new parts to resolve a software issue.

[Pixelfie]

10 minutes ago, Dazed and Confused said:

I am not sure I try and find that out.

I shall also give that preview driver a go.

I shall try find that out. Would something like 3D mark be a good way to test this or would it be better to use a game?

You should be using a game, as that's what you're having the issues with. 3DMark will probably be lighter on the CPU and heavier on the GPU resulting in high GPU usage and low CPU usage

[Dazed and Confused]

15 minutes ago, Pixelfie said:

You should be using a game, as that's what you're having the issues with. 3DMark will probably be lighter on the CPU and heavier on the GPU resulting in high GPU usage and low CPU usage

Ok I will give that a go.

 

Could it be worth re-installing Windows and starting fresh?

[Jorgemeister]

1 hour ago, Dazed and Confused said:

... I have had a message come up a few times saying "Default Radeon WattMan settings have been restored due to and unexpected system failure." but I have no idea what it means.

 

Have you solved this issue? some info here

 

Also, did you check windows power options is in Performance mode and not power saver? small thing but might help.

 

 

 

[Pixelfie]

8 hours ago, Dazed and Confused said:

Ok I will give that a go.

 

Could it be worth re-installing Windows and starting fresh?

If you don't have much to lose you could try it, but honestly I don't think it's going to work and this is probably just AMD drivers being crap (which is what they're known for). I think the Radeon Wattman notification you're getting could also be a driver issue, I receive it too every time I start my pc since driver 22.4.1 or 22.4.2, don't remember which one

[RejZoR]

9 hours ago, Queen Chrysalis said:

Dude RAM speed is not gonna cause fps issues like his, especially with a 5950x and a 6900xt.  There is CLEARLY something going on unrelated to hardware specs.

 

This thread should be in troubleshooting, as PUBG gets an excellent framerate on way slower systems, yall are gonna have OP paying out the ass for new parts to resolve a software issue.

Dude, it's not helping either when everything he has is properly high end and RAM speed is from like 2010... Also, not that I mentioned chipset and graphic drivers twice so far... dude

[Dazed and Confused]

I re-installed Windows and it has actually gotten worse, the fps is now all over the place and now there is screen tearing. Not only that the whole machine now feels more sluggish and less responsive when opening anything. I downloaded and have installed the windows updates as well as the AMD chipset and drivers from ASUS website for this motherboard. I have also installed the latest drivers for the GPU.

 

I used GPUz to log when playing and hwinfo32 too. Should I post the files or is there something I should be looking for in them?

 

[Slizzo]

8 hours ago, RejZoR said:

Dude, it's not helping either when everything he has is properly high end and RAM speed is from like 2010... Also, not that I mentioned chipset and graphic drivers twice so far... dude

Steve over at Hardware Unboxed tested memory speeds for Ryzen, and found that there wasn't much gain going from 3200MHz memory to something faster in games.

[RejZoR]

Oh and you mentioned use of FreeSync. Try without it for the sake of testing, even if it means you'll have image tearing for the time being. Might be some sort of weird communication issue between monitor and graphic card.

 

And since I had bunch of weird issues in the past with cables, if possible, replace the cable for your monitor, be it DisplayPort or HDMI (use anything new that may be laying around in your home). While unlikely, borked cables can sometimes create really bizarre problems.

[Dazed and Confused]

1 hour ago, RejZoR said:

Oh and you mentioned use of FreeSync. Try without it for the sake of testing, even if it means you'll have image tearing for the time being. Might be some sort of weird communication issue between monitor and graphic card.

 

And since I had bunch of weird issues in the past with cables, if possible, replace the cable for your monitor, be it DisplayPort or HDMI (use anything new that may be laying around in your home). While unlikely, borked cables can sometimes create really bizarre problems.

I just tried it with and without freesync and with a couple of other Display Port and HDMI cables but it's the. The freesync doesn't to be doing anything as I am getting constant screen tear with or without it. I also tried locking the fps but the same thing happens where it will drop 40-50 fps and bounce back up, it doesn't matter what the starting point it. I'm starting to question if it is actually an fps drop and not actually everything stuttering. Could it be worth switching to Windows 10?

 

Here I have attached the logs for HWinfo and GPUz.

GPU-Z Sensor Log.txt hwinfo.CSV

[GuiltySpark_]

Could it be the fTPM issue? 

 

https://www.amd.com/en/support/kb/faq/pa-410

 

https://www.pcmag.com/news/amd-to-fix-ftpm-stuttering-issues-on-ryzen-cpus-but-patch-is-2-months-out

[Dazed and Confused]

5 minutes ago, GuiltySpark_ said:

Could it be the fTPM issue? 

 

https://www.amd.com/en/support/kb/faq/pa-410

 

https://www.pcmag.com/news/amd-to-fix-ftpm-stuttering-issues-on-ryzen-cpus-but-patch-is-2-months-out

The video in the second link looks like what is happening to me. I think I'll try install Windows 10, it's not like I have anything to lose.

[GuiltySpark_]

29 minutes ago, Dazed and Confused said:

The video in the second link looks like what is happening to me. I think I'll try install Windows 10, it's not like I have anything to lose.

Ensure fTPM is off when you do.

[Dazed and Confused]

So I went to turn off fTPM before I had installed Windows 10 and I saw that I had two options. fTPM Firmware, which was currently seleced and fTPM Discrete. I switched to fTPM Discrete and that seems to have fixed it. I haven't had any issues since but I will testing and see what happens.

 

Thank you everyone for you help and input.

[Jorgemeister]

This was wild, good call by GuiltySpark_